PGA PGM LEVEL 3 PLAYER
DEVELOPMENT
ANS-Checklists can assist in planning, setting up, and tracking such details to better ensure the
program's smooth operation. ANS-Women are an important target group for player development
initiatives, and they respond well to them. ANS-promotion is a crucial component in achieving
the facility's player development goals. _________ should touch down in what is distinctive
about the teaching business, who it sereves, what standard of service it provides, and what
issues may drive future planning considerations. - ANS-Teaching mission statement
The play golf america program ___________ exemplifies all of the essential tenets of a
successful golf introduction and demonstrates the necessary playing skills. Designed to bring
consumers into the game in a fast, fun, and affordable way. - ANS-Get Golf Ready
________________ is a networking and education organization that believes that the difference
in getting a woman to the golf course once and turning her into a best customer has everything
to do with how she is treated once she arrives in the sport. - ANS-Women in the Golf Industry
(WIGI)
_______are invaluable tools for assessing the success of the programs. - ANS-Budgets
3 main goals of the GOLF 20/20 initiative - ANS-Serve as a primary industry vehicle for
incubating and exchanging ideas to facilitate interest and growth in the game
To foster collaboration around specific golf 20/20 initiatives
Effectively and consistently communicate golfs economic, human, and environmental
contributions to society
A brief statement of its purpose for existing, a statement of who it it is, what it does and for
whom - ANS-Mission statement
ANS-Play Golf America is a comprehensive initiative for the expansion of the sport with the
goal of bringing former and new golfers back to the course and increasing participation.
ANS-Customer Relationship Management (CRM) is a scheduling system based on computers
that makes it easier to keep track of participants and communicate with them. A golf 20/20 study
found that ____ _________ ability was more important to enjoyment of a round than score'
course conditions, competition and exercise. - ANS-Ball striking
A player development design should be consistent with the facility's.. - ANS-mission and its
overall financial and service goals
A well thought out development program provides.. - ANS-the foundation for success
Benefits of conducting a follow-up survey - ANS, page 64 Benefits of business planning for the
teaching professional - ANS-Clarifies objectives
Communicates objectives
Motivates staff
Serves as a finacial roadmap
Helps measure success
, Increase credibility
Budgeting for PD is best performed in conjunction with the facility's overall... - ANS-business
planning and budgeting process
Combining instruction and practice services for a particular golfer population is called -
ANS-Packaging
Contributors to a positive experience include - ANS-Polite and knowledgeable marshals
Effective signage
Availability and ease of booking times
Clean carts
Good customer service
Developing a strong teaching business can be good for who? - ANS-Golf professional, the
facility, and the industry
Every product and service has a specific set of ______ and ______. - ANS-features and
benefits
Example of increasing the likelihood of retaining new players, but also cost the facility potential
revenue - ANS-Giving student who completes the program a gift certificate for a free round of
golf
Five areas of the PGA Sports Academy to help youth learn, develop, and practice the skills to
become better and enjoy the game - ANS-Fitness and Nutrition
Golf Skills
Sportsmanship, Etiquette, and Rules
Golf and "near Golf" Experiences
Golf and Physical Assessments
Five phases of the business planning model - ANS-1. Define the company. 2. Assess the
current state of the business
3. Develop business goals, objectives, and related strategies
4. Prepare financial forecasts and budgets
5. Observe performance For the largest segment of golfers development efforts need to
emphasize on what? - ANS-Fun, socializing, reducing intimidation, structured and supervised
practice, and support for getting players out on the course.
Former players and non players who are interested a good value was closer to $____ a round
and was expensive at $45 and too expensive at $85. - ANS-25
Future growth of the game and industry success depends largely on what? - ANS-How well
facilities and other arms of the industry provide enjoyable golf experiences for all types of
players.
Golf 20/20 study found that what is the key to enjoyment in playing the game? -
ANS-Camaraderie ( trust and friendship among people who spend alot of time together )
The best golfers thought that an 18-hole round for $___ was a good deal. A round gets too
expensive at $55 and too expensive at $117. - ANS-35
Guiding principles for group teaching are.. - ANS-page 62
How, in addition to emphasizing their expertise in the game and business of golf as the
foundation of their business value, professionals have promoted and sold their employment at a
facility? - ANS-Features In a stufy of core and avid golfers, ___% said they would play more golf
if they got better at it. - ANS-53
DEVELOPMENT
ANS-Checklists can assist in planning, setting up, and tracking such details to better ensure the
program's smooth operation. ANS-Women are an important target group for player development
initiatives, and they respond well to them. ANS-promotion is a crucial component in achieving
the facility's player development goals. _________ should touch down in what is distinctive
about the teaching business, who it sereves, what standard of service it provides, and what
issues may drive future planning considerations. - ANS-Teaching mission statement
The play golf america program ___________ exemplifies all of the essential tenets of a
successful golf introduction and demonstrates the necessary playing skills. Designed to bring
consumers into the game in a fast, fun, and affordable way. - ANS-Get Golf Ready
________________ is a networking and education organization that believes that the difference
in getting a woman to the golf course once and turning her into a best customer has everything
to do with how she is treated once she arrives in the sport. - ANS-Women in the Golf Industry
(WIGI)
_______are invaluable tools for assessing the success of the programs. - ANS-Budgets
3 main goals of the GOLF 20/20 initiative - ANS-Serve as a primary industry vehicle for
incubating and exchanging ideas to facilitate interest and growth in the game
To foster collaboration around specific golf 20/20 initiatives
Effectively and consistently communicate golfs economic, human, and environmental
contributions to society
A brief statement of its purpose for existing, a statement of who it it is, what it does and for
whom - ANS-Mission statement
ANS-Play Golf America is a comprehensive initiative for the expansion of the sport with the
goal of bringing former and new golfers back to the course and increasing participation.
ANS-Customer Relationship Management (CRM) is a scheduling system based on computers
that makes it easier to keep track of participants and communicate with them. A golf 20/20 study
found that ____ _________ ability was more important to enjoyment of a round than score'
course conditions, competition and exercise. - ANS-Ball striking
A player development design should be consistent with the facility's.. - ANS-mission and its
overall financial and service goals
A well thought out development program provides.. - ANS-the foundation for success
Benefits of conducting a follow-up survey - ANS, page 64 Benefits of business planning for the
teaching professional - ANS-Clarifies objectives
Communicates objectives
Motivates staff
Serves as a finacial roadmap
Helps measure success
, Increase credibility
Budgeting for PD is best performed in conjunction with the facility's overall... - ANS-business
planning and budgeting process
Combining instruction and practice services for a particular golfer population is called -
ANS-Packaging
Contributors to a positive experience include - ANS-Polite and knowledgeable marshals
Effective signage
Availability and ease of booking times
Clean carts
Good customer service
Developing a strong teaching business can be good for who? - ANS-Golf professional, the
facility, and the industry
Every product and service has a specific set of ______ and ______. - ANS-features and
benefits
Example of increasing the likelihood of retaining new players, but also cost the facility potential
revenue - ANS-Giving student who completes the program a gift certificate for a free round of
golf
Five areas of the PGA Sports Academy to help youth learn, develop, and practice the skills to
become better and enjoy the game - ANS-Fitness and Nutrition
Golf Skills
Sportsmanship, Etiquette, and Rules
Golf and "near Golf" Experiences
Golf and Physical Assessments
Five phases of the business planning model - ANS-1. Define the company. 2. Assess the
current state of the business
3. Develop business goals, objectives, and related strategies
4. Prepare financial forecasts and budgets
5. Observe performance For the largest segment of golfers development efforts need to
emphasize on what? - ANS-Fun, socializing, reducing intimidation, structured and supervised
practice, and support for getting players out on the course.
Former players and non players who are interested a good value was closer to $____ a round
and was expensive at $45 and too expensive at $85. - ANS-25
Future growth of the game and industry success depends largely on what? - ANS-How well
facilities and other arms of the industry provide enjoyable golf experiences for all types of
players.
Golf 20/20 study found that what is the key to enjoyment in playing the game? -
ANS-Camaraderie ( trust and friendship among people who spend alot of time together )
The best golfers thought that an 18-hole round for $___ was a good deal. A round gets too
expensive at $55 and too expensive at $117. - ANS-35
Guiding principles for group teaching are.. - ANS-page 62
How, in addition to emphasizing their expertise in the game and business of golf as the
foundation of their business value, professionals have promoted and sold their employment at a
facility? - ANS-Features In a stufy of core and avid golfers, ___% said they would play more golf
if they got better at it. - ANS-53
