NURS /
170
/ /
Final Exam Questions With Correct Answers
/ // // // // //
professional /
/communication //- /
/correct /
/answer(s) /
/✔✔ //
a //complex //interactive //process, //used //in //clinical //settings //to //help //patients //achieve //health-
related //goals
empathy //- /
/correct /
/answer(s) /
/✔✔ //Identification //with //and //understanding //of //another's //situation, //feelings, //and //motives
sympathy //- /
/correct //answer(s) //✔✔ //feelings //of //pity //and //sorrow //for //someone //else's //misfortune
active /
/listening //- /
/correct /
/answer(s) /
/✔✔ //
a/
/dynamically /
/focused /
/interpersonal //process //in //which //a //nurse //hears //a //patient's //message, //decodes //its //meaning,
//asks //questions //for //clarification, //and //provides //feedback //to //the //patient
,verbal /
/communication //- /
/correct //answer(s) //✔✔ //communication //that //uses //written //or //spoken //words
nonverbal /
/communication //- /
/correct /
/answer(s) /
/✔✔ /
/communication /
/using //body //movements, //gestures, //and //facial //expressions //rather //than //speech
active //listening //techniques //- //correct //answer(s) //✔✔ //- //body //language
- //asking //open-ended //questions
- //careful //observational //listening //prompts
-maintaining //eye //contact //
-restating //patient //concerns //
-summarizing //conceptually
barriers //to //effective //communication //- //correct //answer(s) //✔✔ //-pain/physical //discomfort
-language //barrier
-struggling //with //personal //emotions
-felling //defensive, //insecure, //judged
-confusion //by //complex //messages
-sensory //or //cognitive //deficits
self-awareness //- //correct //answer(s) //✔✔ //A //self-
conscious /
,/state /
/in /
/which /
/attention /
/focuses /
/on //oneself. //It //makes //people //more //sensitive //to //their //own //attitudes //and //dispositions
open-
ended /
/questions //- //correct //answer(s) //✔✔ //questions //that //are //open //to //interpretation //and //cannot
//be //answered //by //"yes" //or //"no" //or //one-worded //responses
closed-
ended /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
/narrowly /
/focused //questions, //for //which //single //answer //"yes" //or //"no" //serve //as //a //valid //response
circular /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
/focused /
/questions //that //looks //at //how //other //people //within //the //patients //support //circle //respond //to
//a //patient's //health //issues
linear /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
, /facilitate /
/understanding /
/of //
a/
/situation /
/by //both //the //nurse //and //family //members //(sender, //message, //receiver, //and //context)
focused /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
/require /
/more /
/than //a //"yes" //or //"no" //answer, //but //they //place //limitations //on //the //topic //to //be //addressed
useful //verbal //prompts //- //correct //answer(s) //✔✔ //- //"Go //on"
- //"And //then?"
- //"Can //you //tell //me //more //about..."
clarification //- /
/correct //answer(s) //✔✔ //a //brief //question //or //request //for //validation //(ex. //"You //stated //earlier
//that /
/you //were //concerned //about //your //blood //pressure. //Tell //me //more //about //your //concern")
restatement //- //correct //answer(s) //✔✔ //active //listening //strategy //used //to //broaden //a //patent's
//perspective /
/or //when //the //nurse //needs //to //provide //a //sharper //focus //on //a //specific //part //of //the //message
//(ex. //"Are //you //saying //that...(repeat //patient's //words)")
paraphrasing //- /
/correct /
/answer(s) /
170
/ /
Final Exam Questions With Correct Answers
/ // // // // //
professional /
/communication //- /
/correct /
/answer(s) /
/✔✔ //
a //complex //interactive //process, //used //in //clinical //settings //to //help //patients //achieve //health-
related //goals
empathy //- /
/correct /
/answer(s) /
/✔✔ //Identification //with //and //understanding //of //another's //situation, //feelings, //and //motives
sympathy //- /
/correct //answer(s) //✔✔ //feelings //of //pity //and //sorrow //for //someone //else's //misfortune
active /
/listening //- /
/correct /
/answer(s) /
/✔✔ //
a/
/dynamically /
/focused /
/interpersonal //process //in //which //a //nurse //hears //a //patient's //message, //decodes //its //meaning,
//asks //questions //for //clarification, //and //provides //feedback //to //the //patient
,verbal /
/communication //- /
/correct //answer(s) //✔✔ //communication //that //uses //written //or //spoken //words
nonverbal /
/communication //- /
/correct /
/answer(s) /
/✔✔ /
/communication /
/using //body //movements, //gestures, //and //facial //expressions //rather //than //speech
active //listening //techniques //- //correct //answer(s) //✔✔ //- //body //language
- //asking //open-ended //questions
- //careful //observational //listening //prompts
-maintaining //eye //contact //
-restating //patient //concerns //
-summarizing //conceptually
barriers //to //effective //communication //- //correct //answer(s) //✔✔ //-pain/physical //discomfort
-language //barrier
-struggling //with //personal //emotions
-felling //defensive, //insecure, //judged
-confusion //by //complex //messages
-sensory //or //cognitive //deficits
self-awareness //- //correct //answer(s) //✔✔ //A //self-
conscious /
,/state /
/in /
/which /
/attention /
/focuses /
/on //oneself. //It //makes //people //more //sensitive //to //their //own //attitudes //and //dispositions
open-
ended /
/questions //- //correct //answer(s) //✔✔ //questions //that //are //open //to //interpretation //and //cannot
//be //answered //by //"yes" //or //"no" //or //one-worded //responses
closed-
ended /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
/narrowly /
/focused //questions, //for //which //single //answer //"yes" //or //"no" //serve //as //a //valid //response
circular /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
/focused /
/questions //that //looks //at //how //other //people //within //the //patients //support //circle //respond //to
//a //patient's //health //issues
linear /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
, /facilitate /
/understanding /
/of //
a/
/situation /
/by //both //the //nurse //and //family //members //(sender, //message, //receiver, //and //context)
focused /
/questions //- /
/correct /
/answer(s) /
/✔✔ /
/require /
/more /
/than //a //"yes" //or //"no" //answer, //but //they //place //limitations //on //the //topic //to //be //addressed
useful //verbal //prompts //- //correct //answer(s) //✔✔ //- //"Go //on"
- //"And //then?"
- //"Can //you //tell //me //more //about..."
clarification //- /
/correct //answer(s) //✔✔ //a //brief //question //or //request //for //validation //(ex. //"You //stated //earlier
//that /
/you //were //concerned //about //your //blood //pressure. //Tell //me //more //about //your //concern")
restatement //- //correct //answer(s) //✔✔ //active //listening //strategy //used //to //broaden //a //patent's
//perspective /
/or //when //the //nurse //needs //to //provide //a //sharper //focus //on //a //specific //part //of //the //message
//(ex. //"Are //you //saying //that...(repeat //patient's //words)")
paraphrasing //- /
/correct /
/answer(s) /
