Chapter 11 Question and answers
verified to pass 2025
-Asses the need for change
-Decide on the change to make
-Implement the change
-Evaluate the change - correct answer ✔Four steps of organizational
change:
Bureaucratic control - correct answer ✔control by means of a comprehensive
system of rules and standard operating procedures (SOPs) that shapes and
regulates the behavior of divisions, functions, and individuals
Two things used in bureaucratic control - correct answer ✔-Rules
-Standard Operating Procedures
Feedforward control (input stage) - correct answer ✔anticipate problems
before they occur
Concurrent control (conversion stage) - correct answer ✔manage problems
as they occur
-immediate feedback
Feedback control (output stage) - correct answer ✔manage problems as
they arise
What are the three types of control systems? - correct answer ✔Feedback
control
verified to pass 2025
-Asses the need for change
-Decide on the change to make
-Implement the change
-Evaluate the change - correct answer ✔Four steps of organizational
change:
Bureaucratic control - correct answer ✔control by means of a comprehensive
system of rules and standard operating procedures (SOPs) that shapes and
regulates the behavior of divisions, functions, and individuals
Two things used in bureaucratic control - correct answer ✔-Rules
-Standard Operating Procedures
Feedforward control (input stage) - correct answer ✔anticipate problems
before they occur
Concurrent control (conversion stage) - correct answer ✔manage problems
as they occur
-immediate feedback
Feedback control (output stage) - correct answer ✔manage problems as
they arise
What are the three types of control systems? - correct answer ✔Feedback
control
