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MGMT 500 FINAL EXAM QUESTIONS AND 100% VERIFIED ANSWERS

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MGMT 500 FINAL EXAM QUESTIONS AND
100% VERIFIED ANSWERS




What is leadership?

What does leadership success rest with? - ANSWER Leadership is the process
of inspiring others to work hard to accomplish important tasks.

Rests with the ability to make things happen through the use of power to
influence the behavior of other people.

What is Power? - ANSWER the ability to get someone else to do something
you want done or to make things happen the way you want.

The desire to influence and control others for the good of the group or
organization as a whole

Explain the 4 levels of the management process. - ANSWER 1. Planning: sets
the direction and objectives
2. Organizing: brings together resources to turn plans into action
3. Leading: Builds commitments and enthusiam for people to apply their talents
to help accomplish plans.
4. Controlling: Make sure things turn out right.

Reward Power - ANSWER Offering something of value such as pay raises,
bonuses, promotions, special assignments as a means of influencing other
people.

"If you do what I ask, I'll give you a reward"

Coercive Power - ANSWER To punish or withhold positive outcomes as a
means of influencing the behavior of people.

,"If you dont do what I want, Ill punish you"

Legitimate Power - ANSWER To influence through authority. The right to
delegate tasks and jobs due to one's organizational position or status to others in
subordinate positions.

"I am the boss, therefore, you are supposed to do as I ask"

What are Legitimate, reward, and coercive powers? - ANSWER They are all
power attained through the position one holds

What are the two personal powers? Explain them - ANSWER 1. Expert Power:
The capacity to influence other ppl because of specialized knowledge

"You should do what I want because of my special expertise or information"

2. Referent Power: Influence behavior of others because they admire you and
want to identify positively with you. Derived from charisma or interpersonal
attractivness.

"Its easier to get people to do what you want when they like you than when they
dislike you"

What is Vision? - ANSWER A future that one hopes to create or achieve in
order to improve the present state of affairs.

Truly exceptional leaders are really good at turning their visions into
accomplishments.

What does a visionary leader do? - ANSWER He brings meaning to people's
work making what they do seem worthy and valuable. He provides an
understanding of how to get to the future.

Servant Leadership - ANSWER Leadership based on commitment to serving
others, to helping ppl use their talents to full potential while working togehther
for organizations that benefit society.

, Servant leadership is "other centered" and not "self centered" the focus is on the
followers

Empowerment - ANSWER Process through which managers enable and help
others gain power and achieve influence within the organization

List and explain the 8 desiriable leadership traits - ANSWER 1. Drive - high
energy, display initiative and are tenacious
2. Self-confidence - Trust themselves and have confidence in abilities
3. Creativity
4. Cognitive Ability - Have intelligence to integrate and interpret information
5. Job-relevant knowledge - Know their industry and its technical foundations
6. Motivation
7. Flexbility
8. Honesty and integrity

Descibe an autocratic style leadership - ANSWER Act in a unilateral,
command-and-control fashion. Retains authority over others through status.
Emphasizes task over people.

Human Relations style - ANSWER This leader emphasizes people over task.
Focuses on peoples needs and building relationships

Laissez faire style - ANSWER Focuses on min effort to get work done. "do the
best you can and dont bother me"

Democratic style - ANSWER Commited to both tasks and people. A high
concern for people and a high concern for production

Is one of these leadership styles best? - ANSWER No, not one set of behaviors
or styles works best all of the time. Good leadership depends on a match or fit
between a persons leadership style and situational demands.

What is the Least-Preferred co-worker scale?

What is the difference between a high and low LPC score? - ANSWER LPC is
used in Fiedler's contigency model to measure a person's leadership style and

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