USPS WINDOW CLERK TEST
OUESTIONS AND ANSWERS
What does PVI stand for? - ANSWER-Postage validation imprinter
Name 10 expanded access channels - ANSWER-SSK (Self Service Kiosk) Approved
shippes ,Automated teller machines (ATM), Stamps by mail, Stamps to go, Stamps
by phone, CPU (Contract Postal Units),Mobile Retail Unit, Village Post Offices &
WWW.USPS.COM
When replacing a component of your pos one system ,you always need to poweroff
it first. - ANSWER-YES/TRUE
At the end of your day you turn in what to the lead clerk or supervisor? - ANSWER-
1412 - END OF DAY REPORT, RECEIPTS, FUNDS/MONEY
What credit is it when the stock custodian/holds unit resolve and transferred to retail
floor SSA - ANSWER-SIA (Segment Inventory Accountability)
SSA is accountable for what at the retail floor? - ANSWER-$100 cash retail (AIC
753) and blank money orders
What is available at designated Post Office for transients and people waiting to get
P.O. boxes? and , the mail is held 30 days and list the postmaster extends the
holding period? - ANSWER-General Delivery
On the due date a P.O. Box is powered mail is distributed to Box but not delivery -
ANSWER-first day of the month (10 days grace period)
A reminder letter is generated from webbats and placed in PO Box - ANSWER-20th
day
When customer goes on vacation ,etc the Post Office can hold their mail for how
long? - ANSWER-No less than 3 days, more than 30 days
The Post Office forwards 1st class mail up to_____ but keep COA ( Change of
address) record on file for? - ANSWER-forwards 12 months keeps records for 18
months
When a P.O. box closed and mail returned to sender - ANSWER-11th day
Unit with individual accountability have fixed credit/stamps they are audited... -
ANSWER-every 4 months
SSA's in SIA offices are audited every? - ANSWER-Quarterly
, You must be present whenever your credit is examine/audited if you are not
available there must be - ANSWER-A Witness of your choice to count in your place
(PS form 3977 select 2 witnesses)
Does the Post Office gives cash back if so how much? - ANSWER-Yes, as long as
they purchase something, up to $50 in $10 increments
What is a BSA - ANSWER-Bank secrecy act- a law that requires every business that
provides financial services to report this Transactions
There are 2 types of money orders - ANSWER-Domestic service (green) don't
expire.
Direct service (pink) international, not all countries
Used to AIDE postal inspection service in postel BURGLARY and robbery
investigations - ANSWER-Bait money orders
How many bait money orders does a SSA gets assigned to them and where are they
kept? - ANSWER-3 and SSA keep them under largest currency bill in til drawer
Any attempt to exchange cash from criminal activities for money that cannot be
traced to the crimes - ANSWER-Money laundering
Money orders can be purchased with - ANSWER-Cash, debit cards, traveler's
checks
What form must be completed by customer when they purchase more than $3000 in
money orders ?what form must be completed in money orders or cash $10000 or
more in money orders - ANSWER-8105 a
PS form 8105B is used when... - ANSWER-SSA's wants to report suspicious
transactions
Customers should file all claims for damaged or missing contents immediately but
they must file no later than ____ days from the date of Mailing - ANSWER-60 days
What is a mail piece that bears only a stamps, weights more than 30 pounds, and
was not accepted by an employee at the retail counter, considered to be - ANSWER-
Anonymous Mail (target mail)
AMU is where we separate this mail - ANSWER-Anonymous mail
Customers can check the status of their claim online after____ days - ANSWER-10
days
Name the Service Class of Mail that delivers in 1-2 business days - ANSWER-
PRIORITY EXPRESS MAIL
What surcharge applies to items/parcels that measure more than 108 but not more
than 130 inches? - ANSWER-OVERSIZE/PARCEL POST (STANDARD POST)
OUESTIONS AND ANSWERS
What does PVI stand for? - ANSWER-Postage validation imprinter
Name 10 expanded access channels - ANSWER-SSK (Self Service Kiosk) Approved
shippes ,Automated teller machines (ATM), Stamps by mail, Stamps to go, Stamps
by phone, CPU (Contract Postal Units),Mobile Retail Unit, Village Post Offices &
WWW.USPS.COM
When replacing a component of your pos one system ,you always need to poweroff
it first. - ANSWER-YES/TRUE
At the end of your day you turn in what to the lead clerk or supervisor? - ANSWER-
1412 - END OF DAY REPORT, RECEIPTS, FUNDS/MONEY
What credit is it when the stock custodian/holds unit resolve and transferred to retail
floor SSA - ANSWER-SIA (Segment Inventory Accountability)
SSA is accountable for what at the retail floor? - ANSWER-$100 cash retail (AIC
753) and blank money orders
What is available at designated Post Office for transients and people waiting to get
P.O. boxes? and , the mail is held 30 days and list the postmaster extends the
holding period? - ANSWER-General Delivery
On the due date a P.O. Box is powered mail is distributed to Box but not delivery -
ANSWER-first day of the month (10 days grace period)
A reminder letter is generated from webbats and placed in PO Box - ANSWER-20th
day
When customer goes on vacation ,etc the Post Office can hold their mail for how
long? - ANSWER-No less than 3 days, more than 30 days
The Post Office forwards 1st class mail up to_____ but keep COA ( Change of
address) record on file for? - ANSWER-forwards 12 months keeps records for 18
months
When a P.O. box closed and mail returned to sender - ANSWER-11th day
Unit with individual accountability have fixed credit/stamps they are audited... -
ANSWER-every 4 months
SSA's in SIA offices are audited every? - ANSWER-Quarterly
, You must be present whenever your credit is examine/audited if you are not
available there must be - ANSWER-A Witness of your choice to count in your place
(PS form 3977 select 2 witnesses)
Does the Post Office gives cash back if so how much? - ANSWER-Yes, as long as
they purchase something, up to $50 in $10 increments
What is a BSA - ANSWER-Bank secrecy act- a law that requires every business that
provides financial services to report this Transactions
There are 2 types of money orders - ANSWER-Domestic service (green) don't
expire.
Direct service (pink) international, not all countries
Used to AIDE postal inspection service in postel BURGLARY and robbery
investigations - ANSWER-Bait money orders
How many bait money orders does a SSA gets assigned to them and where are they
kept? - ANSWER-3 and SSA keep them under largest currency bill in til drawer
Any attempt to exchange cash from criminal activities for money that cannot be
traced to the crimes - ANSWER-Money laundering
Money orders can be purchased with - ANSWER-Cash, debit cards, traveler's
checks
What form must be completed by customer when they purchase more than $3000 in
money orders ?what form must be completed in money orders or cash $10000 or
more in money orders - ANSWER-8105 a
PS form 8105B is used when... - ANSWER-SSA's wants to report suspicious
transactions
Customers should file all claims for damaged or missing contents immediately but
they must file no later than ____ days from the date of Mailing - ANSWER-60 days
What is a mail piece that bears only a stamps, weights more than 30 pounds, and
was not accepted by an employee at the retail counter, considered to be - ANSWER-
Anonymous Mail (target mail)
AMU is where we separate this mail - ANSWER-Anonymous mail
Customers can check the status of their claim online after____ days - ANSWER-10
days
Name the Service Class of Mail that delivers in 1-2 business days - ANSWER-
PRIORITY EXPRESS MAIL
What surcharge applies to items/parcels that measure more than 108 but not more
than 130 inches? - ANSWER-OVERSIZE/PARCEL POST (STANDARD POST)
