Accurate and Verified Questions Covering Core Claims
Handling Processes, System Configuration, Data Model,
User Interface Customization, Workflow Design | Latest
Version
What happens when a vendor manager adds documents to a vendor that has a
role on a claim? ---------CORRECT ANSWER-----------------Those documents become
available on that claim
What happens when a newly created vendor contact is approved in CM? ---------
CORRECT ANSWER-----------------A notification is sent to CC, vendor will show as in
sync with CM
What differentiates CC vendor contacts from CC non-vendor contacts? ---------
CORRECT ANSWER-----------------In CC, vendor contacts that are edited require
approval from a vendor manager on the CM side
What is a shared contact? ---------CORRECT ANSWER-----------------A contact that
exists in CC and CM
,When can an invoice be automatically paid? ---------CORRECT ANSWER----------------
-When an invoice is entered for a service that is marked complete and there is a
reserve line that CC can match the service to
What is one thing that will prevent a service from being marked completed? -------
--CORRECT ANSWER-----------------If a service is quote and perform service, it
cannot be marked complete without a quote being received and approved
Can two different claims that use the same security profile can have two
completely different access control lists? ---------CORRECT ANSWER-----------------
Yes, The security profile generates a list of users based on the criteria, the users
who meet the criteria vary from claim to claim
A security profile can specify criteria for three types of access, what are they? -----
----CORRECT ANSWER-----------------Own access, view access, edit access
A user appears on the access control list for claim A but that user cannot view or
edit the claim, how? ---------CORRECT ANSWER-----------------The user probably
lacks the system permission to view/edit claims
How could you easily determine the number of roles that enable users to create
matters? ---------CORRECT ANSWER-----------------View the create matter
permission in the security dictionary
, How many roles can a user have? ---------CORRECT ANSWER-----------------Many,
must have at least one to do anything in CC
How many permissions can a given role have? ---------CORRECT ANSWER-------------
----Many
When does CC determine which permissions a given user has? ---------CORRECT
ANSWER-----------------When the user logs in
What does an end user need to access a GW app ---------CORRECT ANSWER---------
--------A supported web browser and a valid username and password
What is one thing that determines what data is gathered on a claim intake screen
---------CORRECT ANSWER-----------------Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of info does the app attempt
to determine? ---------CORRECT ANSWER-----------------1. can the user be
authenticated
2. what are the users roles