AIS3703
MAY/JUNE EXAM
2025 (Answer
nd
Guide) – Due 2
June 2025
QUESTIONS WITH 100%
VERIFIED AND
CERTIFIED ANSWERS.
, 1|Page
AIS3703 MAY/JUNE EXAM 2025 (Answer Guide) – Due 2nd June 2025
QUESTIONS WITH 100% VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN
REQUIRED FORMAT AND WITHIN GIVEN GUIDELINES. IT IS GOOD TO USE AS A
GUIDE AND FOR REFERENCE, NEVER PLAGARIZE. Thank you and success in
your academics.
UNISA, 2025.
Contents
QUESTION 1 .............................................................................................................................................. 2
1.1 Five top professional attributes of a librarian (5 marks)............................................................. 2
1.2 Application of attributes with examples (20 marks) .................................................................... 2
1. Strong Communication Skills ....................................................................................................... 2
2. Information Literacy Expertise ..................................................................................................... 3
3. Technological Proficiency ............................................................................................................. 3
4. Customer Service Orientation ...................................................................................................... 3
5. Cultural Competence......................................................................................................................... 3
QUESTION 2 .............................................................................................................................................. 4
2.1 Concept of community outreach services and example (5 marks) .......................................... 4
2.2 Steps to design a community outreach center (20 marks) ........................................................ 5
1. Community Needs Assessment (4 marks)................................................................................. 5
2. Stakeholder Engagement (4 marks) ........................................................................................... 5
3. Resource Mobilization (4 marks) ................................................................................................. 5
4. Service Design (4 marks) ............................................................................................................. 6
5. Monitoring & Evaluation (4 marks) .............................................................................................. 6
QUESTION 3 .............................................................................................................................................. 6
3.1 Definition of bibliotherapy (5 marks) ............................................................................................. 6
3.2 Steps for conducting bibliotherapy with Abongile (20 marks) ................................................... 7
1. Establish Trust (3 marks) .............................................................................................................. 7
2. Needs Assessment (4 marks) ...................................................................................................... 7
3. Curate Materials (5 marks) ........................................................................................................... 7
4. Facilitate Engagement (4 marks) ................................................................................................ 7
MAY/JUNE EXAM
2025 (Answer
nd
Guide) – Due 2
June 2025
QUESTIONS WITH 100%
VERIFIED AND
CERTIFIED ANSWERS.
, 1|Page
AIS3703 MAY/JUNE EXAM 2025 (Answer Guide) – Due 2nd June 2025
QUESTIONS WITH 100% VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN
REQUIRED FORMAT AND WITHIN GIVEN GUIDELINES. IT IS GOOD TO USE AS A
GUIDE AND FOR REFERENCE, NEVER PLAGARIZE. Thank you and success in
your academics.
UNISA, 2025.
Contents
QUESTION 1 .............................................................................................................................................. 2
1.1 Five top professional attributes of a librarian (5 marks)............................................................. 2
1.2 Application of attributes with examples (20 marks) .................................................................... 2
1. Strong Communication Skills ....................................................................................................... 2
2. Information Literacy Expertise ..................................................................................................... 3
3. Technological Proficiency ............................................................................................................. 3
4. Customer Service Orientation ...................................................................................................... 3
5. Cultural Competence......................................................................................................................... 3
QUESTION 2 .............................................................................................................................................. 4
2.1 Concept of community outreach services and example (5 marks) .......................................... 4
2.2 Steps to design a community outreach center (20 marks) ........................................................ 5
1. Community Needs Assessment (4 marks)................................................................................. 5
2. Stakeholder Engagement (4 marks) ........................................................................................... 5
3. Resource Mobilization (4 marks) ................................................................................................. 5
4. Service Design (4 marks) ............................................................................................................. 6
5. Monitoring & Evaluation (4 marks) .............................................................................................. 6
QUESTION 3 .............................................................................................................................................. 6
3.1 Definition of bibliotherapy (5 marks) ............................................................................................. 6
3.2 Steps for conducting bibliotherapy with Abongile (20 marks) ................................................... 7
1. Establish Trust (3 marks) .............................................................................................................. 7
2. Needs Assessment (4 marks) ...................................................................................................... 7
3. Curate Materials (5 marks) ........................................................................................................... 7
4. Facilitate Engagement (4 marks) ................................................................................................ 7
