Exam Questions and CORRECT Answers
17 - 27 seconds - CORRECT ANSWER - What is our Shot Window?
Adjust the grinder to make the coffee grounds coarser (towards you) - CORRECT
ANSWER - What should you do if your Espresso Shots are taking too long to pull?
Adjust the grinder to make the coffee grinds finer (away from you) - CORRECT
ANSWER - What should you do if your Espresso Shots are pulling too quickly?
Flavor, Shots, Milk - CORRECT ANSWER - What is the correct sequence for Drink-
Making?
1/4 inch of tight froth - CORRECT ANSWER - How much froth do our hot drinks get on
top?
160 - 170 degrees - CORRECT ANSWER - What is the "Regular" temp for our hot
drinks?
110-120 degrees - CORRECT ANSWER - What is the temp for Kids hot drinks?
175-180 degrees - CORRECT ANSWER - What is the temp for "Extra Hot" drinks?
181+ degrees - CORRECT ANSWER - What is temp is considered "Burnt"?
140-150 degrees - CORRECT ANSWER - What is the temp for "Drinkable" hot drinks?
Smooth Mix - CORRECT ANSWER - What milk is used in a Breve?
,Half and Half (Breve) - CORRECT ANSWER - What is Smooth Mix?
Mocha Mix - CORRECT ANSWER - What is the standard milk for Mochas?
Whole Milk - CORRECT ANSWER - What is the default milk for Lattes and
Cappuccinos?
Nonfat Milk (Skim) - CORRECT ANSWER - What kind of milk should you use for a
skinny coffee?
Use sugar free flavor and nonfat milk (skim milk) - CORRECT ANSWER - What should
you do for any skinny coffee drinks?
Smooth Mix - CORRECT ANSWER - What kind of milk should you use for hot or iced
SF Mochas?
Oat Milk, Coconut Milk, Almond Milk - CORRECT ANSWER - What are the Non-Dairy
milk options?
Half Skim & Half Whole Milk - CORRECT ANSWER - What milk should you use for
people who ask for 2% Milk?
Irish Cream & White Chocolate - CORRECT ANSWER - What flavors are in a Smooth 7?
Smooth Mix - CORRECT ANSWER - What milk is used in a Smooth 7?
Caramel & Vanilla - CORRECT ANSWER - What flavors are in a Blondie?
,Smooth Mix - CORRECT ANSWER - What milk is used in a Blondie?
Brown Sugar Cinnamon & White Chocolate - CORRECT ANSWER - What flavors are in
a Cinnamon Roll?
Smooth Mix - CORRECT ANSWER - What milk is used in a Cinnamon Roll?
Salted Caramel & White Chocolate - CORRECT ANSWER - What flavors are in a Sweet
& Salty?
Smooth Mix - CORRECT ANSWER - What milk is used in a Sweet & Salty?
Caramel & Hazelnut - CORRECT ANSWER - What flavors are in a Brunette?
Mocha Mix - CORRECT ANSWER - What milk is used in a Brunette?
White Chocolate - CORRECT ANSWER - What flavors are in a White Chocolate Mocha?
Mocha Mix - CORRECT ANSWER - What milk is used in a White Chocolate Mocha?
Caramel & Coconut - CORRECT ANSWER - What flavors go in a German Chocolate?
Mocha Mix - CORRECT ANSWER - What milk is used in a German Chocolate?
Makes any 7 Original with a total of 6 shots - CORRECT ANSWER - What does "Make It
A Triple 7" mean?
2 shots of espresso - CORRECT ANSWER - What is a Dub?
, 1 - CORRECT ANSWER - How many "Dub" shots go in a Small or Medium coffee?
2 - CORRECT ANSWER - How many Shots go in a Small or Medium coffee?
4 - CORRECT ANSWER - How many Shots go in a Large coffee?
2 - CORRECT ANSWER - How many "Dub" shots go in a Large coffee?
5, 8, 12, 16 - CORRECT ANSWER - What are the iced drink fill lines for Kid, Small,
Medium, & Large?
8, 10, 12 - CORRECT ANSWER - What are the hot drink fill lines for Small, Medium,
and Large?
Add 4 ounces of milk and reduce the amount of ice in the cup - CORRECT ANSWER -
What should you do if a customer asks for "Easy" or "Light" ice?
Half of the flavor will be SF Dark Chocolate and Smooth Mix will be used - CORRECT
ANSWER - What extra measures do you take when a customer orders a SF Mocha?
Half of the flavor will be Dark Chocolate - CORRECT ANSWER - What extra measures
do you take when a customer orders a Milk Alternative Mocha?
2, 3, 4 - CORRECT ANSWER - How many Shots of espresso go in Small, Medium, and
Large House Blend?
Half (half milk, half froth) - CORRECT ANSWER - How much froth is in a standard
Cappuccino?