UPDATED ACTUAL Exam Questions and
CORRECT Answers
All About Milk: What two things must be controlled when steaming milk? - CORRECT
ANSWER - aeration & temperature
All About Milk: What is the correct order of the Milk Steaming Routine? - CORRECT
ANSWER - Pour milk, aerate milk, steam milk, sanitize the steam wand, groom milk
All About Milk: What step of the Milk Steaming Routine ensures proper milk flavor and texture
(microfoam)? - CORRECT ANSWER - Aerate milk
All About Milk: How long should you aerate milk for a latte? - CORRECT ANSWER - 1-
3 seconds
All About Milk: How often should milk pitchers, thermometers and spoons be rinsed? -
CORRECT ANSWER - immediately after each use
All About Milk: Can milk be resteamed? - CORRECT ANSWER - No
Brewing Great Coffee: The Four Fundamentals are: - CORRECT ANSWER - Proportion,
grind, water, freshness
Brewing Great Coffee: The recommended proportion of coffee to water is: - CORRECT
ANSWER - 2Tbsp (10g) coffee for each 6fl. oz. (180 ml) of water
Brewing Great Coffee: to determine the right grind for customers, what is the most important
thing you need to know? - CORRECT ANSWER - How they are going to brew their
coffee and grind for that method.
, Brewing Great Coffee: I use twice the amount of coffee to make it really strong. Which
fundamental is negatively impacted? - CORRECT ANSWER - Proportion
Brewing Great Coffee: I sometimes leave my coffee bag open on the counter because I like the
smell in my house. Which fundamental is negatively impacted? - CORRECT ANSWER -
Freshness
Brewing Great Coffee: I use les than the recommended amount of coffee for weaker cups of
coffee. Which fundamental is negatively impacted? - CORRECT ANSWER - Proportion
Brewing Great Coffee: I brew my coffee at about 180 degrees so I don't have to wait for it to
cool too long before drinking. Which fundamental is being impacted? - CORRECT
ANSWER - Water (temperature)
Coffee Basics: Which Starbucks coffees are available year-round? - CORRECT
ANSWER - Core Coffees: Pike Place Roast, Espresso Roast
Coffee Basics: What are coffees called if they are only available for a specific amount of time? -
CORRECT ANSWER - Limited-time offerings
Coffee Basics: What do we call coffees developed to create new flavors found in single-origin
coffees? - CORRECT ANSWER - Blends
Coffee Basics: What are coffees called that highlight the distinct flavors of a specific country or
region? - CORRECT ANSWER - Single-origin
Coffee Origins: There are two main species of coffee trees: arabica and robusta. Which tree
produces the high-qualify coffee Starbucks buys? - CORRECT ANSWER - Arabica