Exam Questions and CORRECT Answers
You have three drinks in your queue. Which drink do you start first and where is your stopping
point before beginning the next drink? - CORRECT ANSWER - Steam milk, queue shots
and pump syrup for Drink 1
You have steamed milk, queued shots and pumped syrup for Drink 1, and you have two more
drinks in queue. What should you do next? - CORRECT ANSWER - Steam milk, queue
shots, and pump syrup for Drink 2. While you are waiting for milk to steam and shots to finish
pulling for Drink 1, you should perform the first three steps of the Beverage Routine for Drink 2
You have now steamed milk, pulled shots and pumped syrup for Drink 1 and Drink 2. You have
one more drink in your queue. What should you do next? - CORRECT ANSWER - Finish
Drink 1. Finish the beverage, make a genuine connection with the customer, smile and thank
them
You have finished Drink 1. You have steamed milk, queued shots and pumped syrup for Drink 2.
You still have Drink 3 in queue. What should you do next? - CORRECT ANSWER -
Steam milk, queue shots and pump syrup for Drink 3. While waiting for the milk and espresso
for Drink 2, you should begin the Beverage Routine for Drink 3
You have completed the first three steps of the Beverage Routine for both Drink 2 and Drink 3.
What should you do next? - CORRECT ANSWER - Finish Drink 2. Since you have
already steamed milk, pulled shots and pumped syrup for both drinks, the next step is to finish
Drink 2.Next, finish Drink 3.
What are the first six steps of the blended Beverage Routine in the correct order? - CORRECT
ANSWER - Pump coffee, Pour milk, Pour cup contents, Add flavor and ice, Pump base,
Blend
You have completed the first six steps of the routine for your first blended beverage, and you
have two more in your queue. What do you do next? - CORRECT ANSWER - Complete