Barista Training Study Guide UPDATED
ACTUAL Exam Questions and CORRECT
Answers
What does the P in PERC stand for? - CORRECT ANSWER - Perception by the customer
that we respect their time and move them as quickly as possible.
What does the E in PERC stand for? - CORRECT ANSWER - Every customer leaves the
store in a better mood than when the customer arrived.
What does the R in PERC stand for? - CORRECT ANSWER - Respect the customer as an
individual.
What does the C in PERC stand for? - CORRECT ANSWER - Consistently produce a
high quality beverage.
What is FIFO? - CORRECT ANSWER - FIFO stands for First In, First Out. It is usec to
rotate all of our products.
Is lemondae served with ice? - CORRECT ANSWER - Yes, lemonade is served with ice.
How many tea bags are used to make bulk iced tea? - CORRECT ANSWER - 2 tea bags.
How much ice do you use to make a batch of iced coffee? - CORRECT ANSWER -3
level 24 oz. cups of ice go into the pitcher.
How many seconds do schots pull in? - CORRECT ANSWER - 19-23 seconds.
, How long is a shot good for before it can't be used in a drink? - CORRECT ANSWER - 30
seconds.
Which drinks do not need to be stirred? - CORRECT ANSWER - Hot drinks made with
thin syrup only. The syrup dissolves in the hot liquid.
What drinks get whipped cream? - CORRECT ANSWER - Drinks that are made with
thick syrup.
what drinks get garnished with syrup on top? What garnish is used? - CORRECT
ANSWER - -Drinks that get whipped cream also get garnished with syrup.
-Use any of the THICK syrups that were used to make the drinks.
Where do you place a drink after it is "set up" by the shot puller? - CORRECT ANSWER -
On the drink ticket, in order as it was received.
What should the shotpuller be doing all of the time? - CORRECT ANSWER - Cleaning
and restocking (including checking brewed coffee).
How long can brewed coffee stay out in the airpots before it needs to be rebreed? - CORRECT
ANSWER - 5 hours.
What are the five steps to running a lap? - CORRECT ANSWER - 1. Customer prep area
2. Lobby
3. Restrooms
4. Exterior
5. Assist cashier and milk steamer
What is an Americano? - CORRECT ANSWER - -Water and espresso (hot or iced)
-The shots of espresso are added AFTER the water
ACTUAL Exam Questions and CORRECT
Answers
What does the P in PERC stand for? - CORRECT ANSWER - Perception by the customer
that we respect their time and move them as quickly as possible.
What does the E in PERC stand for? - CORRECT ANSWER - Every customer leaves the
store in a better mood than when the customer arrived.
What does the R in PERC stand for? - CORRECT ANSWER - Respect the customer as an
individual.
What does the C in PERC stand for? - CORRECT ANSWER - Consistently produce a
high quality beverage.
What is FIFO? - CORRECT ANSWER - FIFO stands for First In, First Out. It is usec to
rotate all of our products.
Is lemondae served with ice? - CORRECT ANSWER - Yes, lemonade is served with ice.
How many tea bags are used to make bulk iced tea? - CORRECT ANSWER - 2 tea bags.
How much ice do you use to make a batch of iced coffee? - CORRECT ANSWER -3
level 24 oz. cups of ice go into the pitcher.
How many seconds do schots pull in? - CORRECT ANSWER - 19-23 seconds.
, How long is a shot good for before it can't be used in a drink? - CORRECT ANSWER - 30
seconds.
Which drinks do not need to be stirred? - CORRECT ANSWER - Hot drinks made with
thin syrup only. The syrup dissolves in the hot liquid.
What drinks get whipped cream? - CORRECT ANSWER - Drinks that are made with
thick syrup.
what drinks get garnished with syrup on top? What garnish is used? - CORRECT
ANSWER - -Drinks that get whipped cream also get garnished with syrup.
-Use any of the THICK syrups that were used to make the drinks.
Where do you place a drink after it is "set up" by the shot puller? - CORRECT ANSWER -
On the drink ticket, in order as it was received.
What should the shotpuller be doing all of the time? - CORRECT ANSWER - Cleaning
and restocking (including checking brewed coffee).
How long can brewed coffee stay out in the airpots before it needs to be rebreed? - CORRECT
ANSWER - 5 hours.
What are the five steps to running a lap? - CORRECT ANSWER - 1. Customer prep area
2. Lobby
3. Restrooms
4. Exterior
5. Assist cashier and milk steamer
What is an Americano? - CORRECT ANSWER - -Water and espresso (hot or iced)
-The shots of espresso are added AFTER the water
