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15th Edition By Stephen P. Robbins
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c Chapters 1 - 18, Complete
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,Contents
1. Managers and You in the Workplace
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2. Making Decisions
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3. Influence of the External Environment and the Organization’s Culture
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4. Managing in a Global Environment
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5. Managing Diversity
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6. Managing Social Responsibility and Ethics
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7. Managing Change and Disruptive Innovation
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8. Foundations of Planning
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9. Managing Strategy
c c
10. Entrepreneurial Ventures
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11. Designing Organizational Structure
c c c
12. Managing Human Resources
c c c
13. Managing Groups and Teams
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14. Managing Communication
c c
15. Understanding and Managing Individual Behavior
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16. Motivating Employees
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17. Being an Effective Leader
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18. Controlling People and Operations
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,Chapter 1 Managers and You in the Workplace
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1) Time should be considered a(n)
c resource. c c c
A) abundant
B) diminishing
C) limited
D) renewable c
ANSWER: C c
Diff: 2
c c
AACSB: Analytical thinking c c
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage
c c c c c c c c c c c c c c c
yourtime
c c
Classification: Concept c
2) One method to become more efficient in managing your time is to
c c . c c c c c c c c c
A) classify each activity or task as A, B, or C
c c c c c c c c c
B) schedule more in one day than you can reasonably expect to finish
c c c c c c c c c c c
C) enlist the aid of a management coach to keep you on task
c c c c c c c c c c c
D) shorten deadlines so you will be pressed to complete tasks
c c c c c c c c c
earlyANSWER: A
c c c
Diff: 2 c
AACSB: Application of knowledge c c c
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage
c c c c c c c c c c c c c c c
yourtime
c c
Classification: Concept c
3) Technology makes it easier to stay connected but c . c c c c c c
A) there is always the risk of security breaches and the theft of information necessary for
c c c c c c c c c c c c c c
goodtime management practices
c c c c
B) it raises expectations on the part of those to whom we are connected
c c c c c c c c c c c c
C) technology fails, batteries lose power, and their effectiveness wanes
c c c c c c c c
D) it also presents constant distractions, making it difficult to stay on
c c c c c c c c c c
taskANSWER: D
c c c
Diff: 2 c
AACSB: Reflective thinking c c
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage
c c c c c c c c c c c c c c c
yourtime
c c
Classification: Critical thinking c c
, 4) In today's workplace,
c . c
A) women are more likely than men to be promoted into management
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B) many employees perform work that in the past was considered managerial activities
c c c c c c c c c c c
C) women tend to be more effective supervisors than men
c c c c c c c c
D) most organizations have eliminated the title of
c c c c c c
managerANSWER: B
c c c
Diff: 2 c
AACSB: Reflective thinking c c
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage
c c c c c c c c c c c c c c c
yourtime
c c
Classification: Concept c
5) Because this is her first job, Melanie was unclear about what managers actually do.
c c c c c c c c c c c c c
Fortunately her training materials explained that a manager's job focuses on
c c c . c c c c c c c c
A) performing clerical duties c c
B) personal achievement c
C) helping others accomplish their work goals
c c c c c
D) supervising groups rather than individual c c c c
employeesANSWER: C
c c c
Diff: 2 c
AACSB: Analytical thinking; Application of knowledge
c c c c c
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage
c c c c c c c c c c c c c c c
yourtime
c c
Classification: Application c
6) An individual who works with and through other people by coordinating their work
c c c c c c c c c c c c
activitiesin order to accomplish organizational goals is .
c c c c c c c c
A) an assembly line worker
c c c
B) a laborer
c
C) a manager
c
D) a
salespersonAN
c c
SWER: C Diff: ccc c
1
c
AACSB: Reflective thinking c c
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage
c c c c c c c c c c c c c c c
yourtime
c c
Classification: Concept c