CISS Chapter 10 Exam 2025 Questions
and Answers
This decision model helps middle-level managers control the work of the organization, such as
financial planning and sales promotion planning. - ANSWER✔️✔️-Tactical model
Monthly sales and production reports are examples of ________ reports. - ANSWER✔️✔️-
Periodic
________ systems are also known as knowledge-based systems. - ANSWER✔️✔️-Knowledge
work
________-level managers need summarized information in weekly or monthly reports in order to
develop budget projections and evaluate the performance of supervisors. - ANSWER✔️✔️-Middle
This typically consists of transactions from the transaction processing system. - ANSWER✔️✔️-
Internal data
Supervisors' responsibilities include operational matters. - ANSWER✔️✔️-True
The management information system records day-to-day transactions, such as customer orders, bills,
inventory levels, and production output. - ANSWER✔️✔️-False
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, Middle-level managers are responsible for tactical planning and the implementation of long-term
goals. - ANSWER✔️✔️-True
There are three basic decision models used in GDSS: operational, strategic, and financial. -
ANSWER✔️✔️-False
Who is responsible for operational matters and monitoring day-to-day events? - ANSWER✔️✔️-
Supervisors
The ________ keeps records of the number of each kind of part or finished good in the warehouse.
- ANSWER✔️✔️-Inventory control system
This level of management is concerned with long-range planning and uses information that will help
them plan the future growth and direction of the organization. - ANSWER✔️✔️-Top management
Demand reports do not have to be produced on a regular basis. - ANSWER✔️✔️-True
TPS stands for ________. - ANSWER✔️✔️-Transaction processing system
A(n) ________ decision support system is used to support collective work. - ANSWER✔️✔️-
Group
Expert systems capture the knowledge of human experts and store it in a knowledge base. -
ANSWER✔️✔️-True
The research department identifies, investigates, and develops new products and services. -
ANSWER✔️✔️-True
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
and Answers
This decision model helps middle-level managers control the work of the organization, such as
financial planning and sales promotion planning. - ANSWER✔️✔️-Tactical model
Monthly sales and production reports are examples of ________ reports. - ANSWER✔️✔️-
Periodic
________ systems are also known as knowledge-based systems. - ANSWER✔️✔️-Knowledge
work
________-level managers need summarized information in weekly or monthly reports in order to
develop budget projections and evaluate the performance of supervisors. - ANSWER✔️✔️-Middle
This typically consists of transactions from the transaction processing system. - ANSWER✔️✔️-
Internal data
Supervisors' responsibilities include operational matters. - ANSWER✔️✔️-True
The management information system records day-to-day transactions, such as customer orders, bills,
inventory levels, and production output. - ANSWER✔️✔️-False
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, Middle-level managers are responsible for tactical planning and the implementation of long-term
goals. - ANSWER✔️✔️-True
There are three basic decision models used in GDSS: operational, strategic, and financial. -
ANSWER✔️✔️-False
Who is responsible for operational matters and monitoring day-to-day events? - ANSWER✔️✔️-
Supervisors
The ________ keeps records of the number of each kind of part or finished good in the warehouse.
- ANSWER✔️✔️-Inventory control system
This level of management is concerned with long-range planning and uses information that will help
them plan the future growth and direction of the organization. - ANSWER✔️✔️-Top management
Demand reports do not have to be produced on a regular basis. - ANSWER✔️✔️-True
TPS stands for ________. - ANSWER✔️✔️-Transaction processing system
A(n) ________ decision support system is used to support collective work. - ANSWER✔️✔️-
Group
Expert systems capture the knowledge of human experts and store it in a knowledge base. -
ANSWER✔️✔️-True
The research department identifies, investigates, and develops new products and services. -
ANSWER✔️✔️-True
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
