Biggby Barista Milksteamer Training UPDATED ACTUAL Exam Questions and CORRECT Answers

Biggby Barista Milksteamer Training
UPDATED ACTUAL Exam Questions and
CORRECT Answers
P of PERC - CORRECT ANSWER - Perception by customers that we respect their time
and move them as quickly as possible.


E or PERC - CORRECT ANSWER - Every customer leaves the store in a better mood
than when the customer arrived.


R of PERC - CORRECT ANSWER - Recognize each customer as an individual.



C of PERC - CORRECT ANSWER - Consistently produce a high quality beverage



Priority one of the milksteamer - CORRECT ANSWER - Steam milk, prepare and serve
drinks.


Priority two of the milksteamer - CORRECT ANSWER - Actively engage each customer
in conversation.


Priority three of the milksteamer - CORRECT ANSWER - Clean and restock



First phase of milksteaming - CORRECT ANSWER - Stretching. This process introduces
tiny air bubbles into the milk, and quite literally stretches the milk so that it increases in volume.


Second phase of milksteaming - CORRECT ANSWER - Rolling. This is the process of
reintroducing the tiny bubbles back into the milk. This is done by positioning the milk pitcher in
such a way that a whirlpool effect is created, pulling the bubbles back into the milk.