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Biggby Flashcards ~ PERC UPDATED ACTUAL Exam Questions and CORRECT Answers

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Biggby Flashcards ~ PERC UPDATED ACTUAL Exam Questions and CORRECT Answers What is P of PERC? - CORRECT ANSWER their time and move them as quickly as possible. What is E of PERC? - CORRECT ANSWER mood than when the customer arrived. What is R of PERC? - CORRECT ANSWER What is C of PERC? - CORRECT ANSWER beverage. - Perception by customers that we respect - Every customer leaves the store in a better - Recognize each customer as an individual. - Consistently produce a high quali

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Biggby Flashcards ~ PERC UPDATED
ACTUAL Exam Questions and CORRECT
Answers
What is P of PERC? - CORRECT ANSWER - Perception by customers that we respect
their time and move them as quickly as possible.


What is E of PERC? - CORRECT ANSWER - Every customer leaves the store in a better
mood than when the customer arrived.


What is R of PERC? - CORRECT ANSWER - Recognize each customer as an individual.



What is C of PERC? - CORRECT ANSWER - Consistently produce a high quality
beverage.


What is the Biggby mission statement? - CORRECT ANSWER - Create one new
BIGGBY COFFEE fanatic per day, per store, who will actively promote to others.


What is the first Biggby cultural value? - CORRECT ANSWER - Make friends.



What is the second Biggby cultural value? - CORRECT ANSWER - Have fun.



What is the third Biggby cultural value? - CORRECT ANSWER - B yourself



What is the fourth and final Biggby cultural value? - CORRECT ANSWER - Share Great
Coffee


Cold foods must be kept between __ to __ degrees. - CORRECT ANSWER - Cold foods
must be kept between 34 to 40 degrees.

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