1|Page
Dell Client Assessment Exam – 2025
(Latest)Covers : BIOS, Diagnostics,
Recovery, Tools, Memory, Displays,
and System Components,ACTUAL
EXAM 70 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation - ANSWER-What are the advantages of SSD when compared to traditional HDD
ePSA - ANSWER-Which Dell Diag tool can be used as a troubleshooting tool when the system fails to
boot into the OS
Jumper is at SERVICE_MODE - ANSWER-Why sometimes the values in BIOS cannot be saved and shows
as manufacturing mode
System board replacement - ANSWER-When would you run the RMA Shim tool on a Chromebook
Reset NVRAM to Disabled - ANSWER-To preserve BIOS settings before recovering it, user need to
System acceleration solution
, 2|Page
Pairs memory and storage - ANSWER-What is correct about Intel Optane Memory
F12 - ANSWER-Which key is used to access the one time boot menu while restarting the computer
True - ANSWER-FastBoot is the Pre-Boot environment of Android that starts before Android
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST - ANSWER-Which of the following statements are true about the new PSU BIST
Select All - ANSWER-Select steps involved in unpackaging parts
CTRL+Esc - ANSWER-Which of the following is the correct way to trigger BIOS Recovery 2
between processor & heatsink - ANSWER-What is Thermal Grease
Vostro - ANSWER-Which is the notebook computer category that is designed to be suitable for small
orgs with little or no IT staff
True - ANSWER-Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
DOS Test
Individual Diag
Windows Test - ANSWER-PC Doctor USB solution offers
true - ANSWER-After system board replacement, a field tech can input the service tag value only once
Dell Client Assessment Exam – 2025
(Latest)Covers : BIOS, Diagnostics,
Recovery, Tools, Memory, Displays,
and System Components,ACTUAL
EXAM 70 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation - ANSWER-What are the advantages of SSD when compared to traditional HDD
ePSA - ANSWER-Which Dell Diag tool can be used as a troubleshooting tool when the system fails to
boot into the OS
Jumper is at SERVICE_MODE - ANSWER-Why sometimes the values in BIOS cannot be saved and shows
as manufacturing mode
System board replacement - ANSWER-When would you run the RMA Shim tool on a Chromebook
Reset NVRAM to Disabled - ANSWER-To preserve BIOS settings before recovering it, user need to
System acceleration solution
, 2|Page
Pairs memory and storage - ANSWER-What is correct about Intel Optane Memory
F12 - ANSWER-Which key is used to access the one time boot menu while restarting the computer
True - ANSWER-FastBoot is the Pre-Boot environment of Android that starts before Android
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST - ANSWER-Which of the following statements are true about the new PSU BIST
Select All - ANSWER-Select steps involved in unpackaging parts
CTRL+Esc - ANSWER-Which of the following is the correct way to trigger BIOS Recovery 2
between processor & heatsink - ANSWER-What is Thermal Grease
Vostro - ANSWER-Which is the notebook computer category that is designed to be suitable for small
orgs with little or no IT staff
True - ANSWER-Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
DOS Test
Individual Diag
Windows Test - ANSWER-PC Doctor USB solution offers
true - ANSWER-After system board replacement, a field tech can input the service tag value only once
