MGMT 309 FINAL EXAM || WITH ERROR-FREE ANSWERS.
Efficient managers make the right decisions and successfully implement them. correct answers
False
An example of a physical resource is the drilling platform used by an oil company. correct
answers True
Jeanne's department has the lowest production cost because her people keep the scarp rate and
direct labor costs low. From this information, we know her department is an efficient operation.
correct answers True
Managers who select a course of action from a set of rational alternatives are involved in
decision making correct answers True
If American Airlines wanted to eliminate drink service on its flights, outlining and following
such a strategy would be the responsibility of the organizing function of management. correct
answers False
Managers can be classified according to their level in the organization and the area in which they
specialize. correct answers True
Operations managers are concerned with creating and managing the systems that create an
organizations products and services correct answers True
Ann Honeycutt has specialized training for coordinating the various recreational activities at a
retirement village and nursing home. Because she is involved with all such activities, she likely
is an administrative manager. correct answers False
,Chris Cadott sees an opportunity to increase sales of his company's new machinery by sending a
salesperson to talk to a representative of the Iowa Agricultural Department. In this case Chris is
engaging in the role of an entrepreneur. correct answers True
William Wilson is in an apprenticeship program to learn the skills required to be an electrician.
He will be learning technical skills. correct answers True
The Hawthorne studies showed that piece-rate pay was an effective way of increasing work
output. correct answers False
The North Korean government is attempting to isolate citizens from outside influence. It is trying
to create a closed system. correct answers True
Few large businesses have grasped how to use social media to compete more effectively, but
most would agree that social media can have a major impact on business. correct answers True
Which of the following statements relative to the theory and practice of management is TRUE?
(A) The value of theory is that it provides a systematic framework for management activities
(B) Theory is, by definition, very abstract and quite difficult to understand
(C) Managers never develop their own theories of how to run an organization
(D) Academic theories have little application in business because they are not grounded in reality
(E) Management theories tend to be mutually exclusive correct answers The value of theory is
that it provides a systematic framework for management activities.
Charles Babbage emphasized the application of mathematics to production problems; thus, his
work was a forerunner of
(A) The behavioral school of management thought
(B) Operations management
,(C) The systems theory
(D) Administrative management
(E) The contingency theory correct answers Operations management
At Toyota, each task that operating employees and machines perform is carefully studied to
promote maximum productivity. In some cases, tasks are studied using time and motion studies
to standardize work methods. What management approach is Toyota using?
(A) Scientific management
(B) Human relations management
(C) Contingency theory
(D) Administrative management
(E) Management science correct answers Scientific management
A manager who wants to use the principles of scientific management will
(A) Not have to carefully select and train his or her employees
(B) Not be required to closely supervise his or her subordinates
(C) Emphasize time and motion studies
(D) Need a deep understanding of worker needs and feelings
(E) Never actually increase worker productivity correct answers Emphasize time and motion
studies
Which of the following is NOT a technique Frederick Taylor used to enhance worker
productivity?
(A) Allow managers to plan the work to be done
(B) Design the most efficient way of doing each part of a job
, (C) Place both workers and managers on salary to reduce friction
(D) Supervise workers and managers to make they follow procedures and rest only when told
(E) Study and time each element of the job correct answers Place both workers and managers on
salary to reduce friction
Paul and Bobby want to start a construction company. After being in business a few months, they
guess that the most efficient way to demolish walls is for Paul to break them up and tear them off
and for Bobby to haul away the debris. Which of the following management theorists would be
most helpful to these entrepreneurs?
(A) Henry Gantt
(B) Frederick Taylor
(C) Frank Gilbreth
(D) Harrington Emerson
(E) Max Weber correct answers Henry Gantt
________ focuses on the management of the entire firm as opposed to the jobs of individual
workers.
(A) Management science
(B) Scientific management
(C) The bureaucratic perspective
(D) Administrative mangement
(E) The contingency theory correct answers Administrative management
Organizations influence their regulators through lobbying and bargaining correct answers True
Michael E. Porter's five competitive forces are competitors, customers, suppliers, strategic
partners, and regulators. correct answers False
Efficient managers make the right decisions and successfully implement them. correct answers
False
An example of a physical resource is the drilling platform used by an oil company. correct
answers True
Jeanne's department has the lowest production cost because her people keep the scarp rate and
direct labor costs low. From this information, we know her department is an efficient operation.
correct answers True
Managers who select a course of action from a set of rational alternatives are involved in
decision making correct answers True
If American Airlines wanted to eliminate drink service on its flights, outlining and following
such a strategy would be the responsibility of the organizing function of management. correct
answers False
Managers can be classified according to their level in the organization and the area in which they
specialize. correct answers True
Operations managers are concerned with creating and managing the systems that create an
organizations products and services correct answers True
Ann Honeycutt has specialized training for coordinating the various recreational activities at a
retirement village and nursing home. Because she is involved with all such activities, she likely
is an administrative manager. correct answers False
,Chris Cadott sees an opportunity to increase sales of his company's new machinery by sending a
salesperson to talk to a representative of the Iowa Agricultural Department. In this case Chris is
engaging in the role of an entrepreneur. correct answers True
William Wilson is in an apprenticeship program to learn the skills required to be an electrician.
He will be learning technical skills. correct answers True
The Hawthorne studies showed that piece-rate pay was an effective way of increasing work
output. correct answers False
The North Korean government is attempting to isolate citizens from outside influence. It is trying
to create a closed system. correct answers True
Few large businesses have grasped how to use social media to compete more effectively, but
most would agree that social media can have a major impact on business. correct answers True
Which of the following statements relative to the theory and practice of management is TRUE?
(A) The value of theory is that it provides a systematic framework for management activities
(B) Theory is, by definition, very abstract and quite difficult to understand
(C) Managers never develop their own theories of how to run an organization
(D) Academic theories have little application in business because they are not grounded in reality
(E) Management theories tend to be mutually exclusive correct answers The value of theory is
that it provides a systematic framework for management activities.
Charles Babbage emphasized the application of mathematics to production problems; thus, his
work was a forerunner of
(A) The behavioral school of management thought
(B) Operations management
,(C) The systems theory
(D) Administrative management
(E) The contingency theory correct answers Operations management
At Toyota, each task that operating employees and machines perform is carefully studied to
promote maximum productivity. In some cases, tasks are studied using time and motion studies
to standardize work methods. What management approach is Toyota using?
(A) Scientific management
(B) Human relations management
(C) Contingency theory
(D) Administrative management
(E) Management science correct answers Scientific management
A manager who wants to use the principles of scientific management will
(A) Not have to carefully select and train his or her employees
(B) Not be required to closely supervise his or her subordinates
(C) Emphasize time and motion studies
(D) Need a deep understanding of worker needs and feelings
(E) Never actually increase worker productivity correct answers Emphasize time and motion
studies
Which of the following is NOT a technique Frederick Taylor used to enhance worker
productivity?
(A) Allow managers to plan the work to be done
(B) Design the most efficient way of doing each part of a job
, (C) Place both workers and managers on salary to reduce friction
(D) Supervise workers and managers to make they follow procedures and rest only when told
(E) Study and time each element of the job correct answers Place both workers and managers on
salary to reduce friction
Paul and Bobby want to start a construction company. After being in business a few months, they
guess that the most efficient way to demolish walls is for Paul to break them up and tear them off
and for Bobby to haul away the debris. Which of the following management theorists would be
most helpful to these entrepreneurs?
(A) Henry Gantt
(B) Frederick Taylor
(C) Frank Gilbreth
(D) Harrington Emerson
(E) Max Weber correct answers Henry Gantt
________ focuses on the management of the entire firm as opposed to the jobs of individual
workers.
(A) Management science
(B) Scientific management
(C) The bureaucratic perspective
(D) Administrative mangement
(E) The contingency theory correct answers Administrative management
Organizations influence their regulators through lobbying and bargaining correct answers True
Michael E. Porter's five competitive forces are competitors, customers, suppliers, strategic
partners, and regulators. correct answers False
