The Psychological Contract correct answers The overall set of expectations held by an individual
with respect to what he or she will contribute to the organization and what the organization will
provide in return.
Person-Job Fit correct answers extent to which the contributions made by an individual match
the inducements offered by an organization.
Reasons for poor person-job fit correct answers 1. Imperfect organizational selection procedures
2.Change in both people and organization over time
3. New Technologies require new employee skills
4. Unique individuals and unique jobs.
Individual Differences correct answers personal attributes that vary from one person to another
-physical, psychological, or emotional
Video: The Break Up correct answers Personality and Individual Behavior
-Jennifer: Conscientiousness
Personality correct answers The relatively stable set of psychological and behavioral attributes
that distinguish one person from another.
The "Big Five" Personality Traits correct answers 1. Agreeableness
2. Conscientiousness
3. Negative emotionality
4. Extraversion
5. Openness
,Agreeableness correct answers A person's ability to get along with others
-causes some people to be gentle, cooperative, and good-natured in their dealings with others
Conscientiousness correct answers The # of goals on which a person focuses
Negative emotionality correct answers The extent to which a person is calm, resilient, and secure
Extraversion correct answers a person's comfort level with relationships
Openness correct answers A person's rigidity of beliefs and range of interests
Myers-Briggs Type Indicator correct answers A popular questionnaire that some organizations
use to assess personality types.
-useful method for determining communication styles and interaction preferences.
Personality Types correct answers 1. Extraversion (E) vs. Introversion (I)
2. Sensing (S) - prefers concrete things vs. Intuition (N) - abstract
3. Thinking (T) - base their decisions on logic and reason vs. Feeling (F) - base their decisions on
feelings and emotions.
4. Judging (J) - enjoy completion or being finished vs. Perceiving (P) - enjoy the process and
open-ended situations
Locus of Control correct answers The extent to which people believe that their behavior has a
real effect on what happens to them.
Internal Locus of Control correct answers Individuals who believe they are in control of their
lives.
,External locus of control correct answers Individuals believe that externals forces dictate what
happen to them.
Self Efficacy correct answers A person's belief about his or her capabilities to perform a task.
-high: believe they can perform well
-low: doubt their ability to perform
Authoritarianism correct answers The extent to which a person believes that power and status
differences are appropriate within hierarchical social organizations.
Machiavellianism correct answers Behavior directed at gaining power and controlling the
behavior of others.
Self-Esteem correct answers The extent to which a person believes she/he is a worthwhile
individual.
Risk Propensity correct answers The degree to which an individual is willing to take chances and
make risky decisions.
Emotional Intelligence (EQ) correct answers The extent to which people are self-aware, can
manage their emotions, can motivate themselves, express empathy for others, and possess social
skills.
Self-Awareness correct answers A person's capacity for being aware of how they are feeling.
managing emotions correct answers A person's capacity to ensure that feelings do not interfere
with getting things accomplished.
Motivating oneself correct answers A person's ability to remain optimistic in the face of failure.
, Empathy correct answers A person's ability to understand how others are feeling.
Social Skills correct answers A person's ability to get along with others.
Attitudes correct answers Complexes of beliefs and feelings that people have about specific
ideas, situations, or other people.
Attitudinal Components correct answers Affective
Cognitive
Intentional
Affective Component correct answers Feelings and emotions toward a situation
Cognitive component correct answers Perceived knowledge
Intentional Component correct answers Expected behavior in a given situation
Cognitive Dissonance correct answers The conflict individuals experience among their own
attitudes.
-The affective and cognitive components of the individual's attitude are in conflict with intended
behavior.
Job Satisfaction correct answers An attitude that reflects the extent to which an individual is
gratified or fulfilled by his or her work.
- personal factors such as an individual's needs and aspirations, determine this attitude
- along with group and organizational factors: such as relationships with coworkers and
supervisors, as well as working conditions, work policies, and compensation.