What are the various functions of management? (4) correct answers 1 Planning and decision
making
- setting the organizations goals and deciding how best to achieve them
2 organizing
- determining how best to group activities and resources
3 controlling
-monitoring and correcting ongoing activities to facilitate goal attainment
4 leading
-motivating member of the organization to work in the best interest of the organization
What is operations management? correct answers concerned with creating and managing the
systems that create an organization's products and services
typical responsibilities
- production control, inventory control, plant layout, and site selection
what is administrative management? correct answers focuses on managing the whole
organization
not associated with any management specialty, no specialized training
example: hospital or clinic administrator
,What is Theory X? correct answers is a relatively pessimistic and negative new of workers and is
consistent with the views of scientific management
assumptions
-people do not like work and try to avoid it
-people do not like work, so managers have to control, direct, coerce, and threaten employees to
get them to work toward organizational goals
-people prefer to be directed, to avoid responsibility, and to want security; they have little
ambition
What is quantitative management? correct answers focuses on decision making, economic
effectiveness, mathematical models, and the use of computers
two branches: management science and operations management
-management science: focuses specifically on the development of mathematical models
-operations management: generally concerned with helping the organization produce its products
or services more efficiently
What is a Gantt Chart? correct answers Created by Henry Gantt
A means of scheduling work and can be generated for each worker or for an entire complex
project
a chart in which a series of horizontal lines shows the amount of work done or production
completed in certain periods of time in relation to the amount planned for those periods.
What is a board of directors? correct answers governing body elected by the stockholders and
charged with overseeing the general management of the firm to ensure that it is being run in a
way that best serves the stockholder's interests
, they use to be passive but slowly becoming more influential in corporations, this was caused by
business scandals.
What are ethics? correct answers ones personal beliefs about whether a behavior, action, or
decision is right or wrong.
people have ethics; organizations do not
ethical behavior is in the eye of the beholder, usually refers to behavior that conforms to
generally accepted social norms
What is informational justice? correct answers refers to the perceived fairness of information
used to arrive at decisions
if someone feels that another manager made a decisions based on relatively complete
information then they will experience high informational justice
the opposite is true for low informational justice
What is Social Responsibility? correct answers organizations may exercise this towards their
stakeholders, towards the natural environment, and toward general welfare
4 type of social responsibility stances
-obstructionist stance
-defensive stance
-accommodative stance
-proactive stance
obstructionist stance correct answers social responsibility