human, financial, physical, informational correct answers which are the 4 kinds of resources
form their environment that all organizations use?
planning and decision making, organizing, leading, controlling correct answers what are the 4
basic managerial functions?
top managers correct answers level of managers that is a smaller group, develop organizational
goals and strategy
middle managers correct answers level of managers that is often the largest group, focus on
implementing policies set by managers above them
first-line managers correct answers level of manager that supervise operating employees, in
charge of basic organizational operation
decisional, interpersonal, informational correct answers kinds of managerial roles:
false correct answers T/F management is a science and NOT an art
false correct answers T/F employees in the workplace today are increasingly younger and male
manager does basic functions like organizing, leading, and controlling towards an organization's
resources in order to meet their goals efficiently and effectively correct answers which best
describes what a manager does?
planning and decision making correct answers management function of articulating
organizational goals and identifying how to achieve them
,organizing correct answers management function of arranging resources to accomplish goals
leading correct answers management function of influencing members of an organization to act
towards accomplishing the organizations goal
controlling correct answers management function of tracking and improving activity in the
organization
marketing, financial, operations, human resources, administrative correct answers which are
kinds of managers in an organization?
interpersonal, decision making, diagnostic, conceptual correct answers all of the following are
basic types of managerial skills:
a combination of education and experience correct answers generally, how do individuals
develop into successful managers?
true correct answers T/F organizations with overriding missions like providing healthcare,
administering social services, and supporting education are usually not-for-profit
shifting ethnic composition, increasing number and proportion of women, greater
age/generational diversity correct answers the modern workplace is changing in all of the
following ways:
planning, organizing, leading, controlling correct answers what are the four key management
activities used:
true correct answers T/F effective organizing includes making sure teams are optimally designed
false correct answers T/F leading is solely the responsibility of the manager
,true correct answers T/F the controlling function should be practiced regularly, not just at the end
of the year
true correct answers T/F effective control means regular measurement and course correction
equipment, such as machinery, or buildings correct answers physical resources:
spending no more than needed to accomplish a task correct answers when an organization is
efficient, what is it doing?
leading correct answers meeting one-on-one with subordinates to discuss their strengths and
opportunities for improvement is an example of:
controlling correct answers requiring employees to remain within a fixed budgetary limit when
purchasing supplies and travel for the company is an example of:
organizing correct answers creating two departments and placing one manager over each is an
example of:
planning correct answers determining what milestones a project needs to meet so a product
launches on time is an example of:
decision making correct answers deciding to increase customer satisfaction by keeping prices
low instead of by stocking more types of merchandise is an example of:
operations manager correct answers a key responsibility of this job is to ensure that production
meets quality standards
, human resource manager correct answers this position has primary responsibility for workforce
planning, including hiring and developing the talent the company needs to be competitive
marketing manger correct answers in this job, you would be working with advertising agencies
to create appealing stories about our brand
leader correct answers management role who trains employees
spokesperson correct answers management role who gives a series of media appearances to
answer questions about the organization's actions
entrepreneur correct answers management role who urges the top leaders of the organization to
adopt a new strategy
technical skills correct answers interviewing job candidates corresponds to what management
skills?
communication skills correct answers giving subordinates clear instructions so they feel
confident they are doing the right thing corresponds to what management skills?
time management skills correct answers using features in email, calendar, and messaging apps to
stay organized corresponds to what management skills?
diagnostic skills correct answers figuring out that work is backlogged because agency employees
do not have access to the data they need corresponds to what management skills?
interpersonal skills correct answers recognizing that some team members enjoy public
recognition of their accomplishments, while others would prefer to be tanked in private
corresponds to what management skills?