MGMT 309 Exam 4 || Solved Correctly.
Various types of power correct answers legitimate power, reward power, coercive power, referent
power, and expert power
Power correct answers the ability to affect the behaviors of others
Legitimate power correct answers power granted through the organizational hierarchy
Reward power correct answers the power to give or withhold rewards (salary increases, bonuses,
promotions, praise, recognition, etc.)
Coercive power correct answers the power to force compliance by means of psychological,
emotional, or physical threat
Referent power correct answers the personal power that accrues to someone based on
identification, imitation, loyalty, or charisma
Expert power correct answers the personal power that accrues to someone based on the
information or expertise they possess
Methods for using power correct answers legitimate request, instrumental compliance, coercion,
rational persuasion, personal identification, inspirational appeal, information distortion
Legitimate request correct answers based on legitimate power
Instrumental compliance correct answers based on reinforcement theory of motivation (a
subordinate complies to get the reward the manager controls)
, Coercion correct answers a manager uses this when they suggest or imply that the subordinate
will be punished, fired, or reprimanded if they do not do something
Rational persuasion correct answers occurs when the manager can convince the subordinate that
compliance is in the subordinate's best interests
Personal identification correct answers occurs when a manager realizes, then exploits their
referent power
Inspirational appeal correct answers a manager who induces a subordinate to do something
consistent with a set of higher ideals or values
Information distortion correct answers an ill-advised method of using power; a manager may
withhold or distort information to influence subordinates' behavior
Characteristics of leadership behavior correct answers directive, supportive, participative,
achievement-oriented
Directive leader behavior correct answers lets subordinates know what is expected of them, gives
guidance and direction, and schedules work
Supportive leader behavior correct answers being friendly and approachable, showing concern
for subordinates' welfare, and treating team members as partners
Participative leader behavior correct answers consulting with subordinates, soliciting
suggestions, and allowing participation in decision-making
Achievement-oriented leader behavior correct answers setting challenging goals, expecting
subordinates to perform at high levels, encouraging subordinates, and showing confidence in
subordinates' abilities
Various types of power correct answers legitimate power, reward power, coercive power, referent
power, and expert power
Power correct answers the ability to affect the behaviors of others
Legitimate power correct answers power granted through the organizational hierarchy
Reward power correct answers the power to give or withhold rewards (salary increases, bonuses,
promotions, praise, recognition, etc.)
Coercive power correct answers the power to force compliance by means of psychological,
emotional, or physical threat
Referent power correct answers the personal power that accrues to someone based on
identification, imitation, loyalty, or charisma
Expert power correct answers the personal power that accrues to someone based on the
information or expertise they possess
Methods for using power correct answers legitimate request, instrumental compliance, coercion,
rational persuasion, personal identification, inspirational appeal, information distortion
Legitimate request correct answers based on legitimate power
Instrumental compliance correct answers based on reinforcement theory of motivation (a
subordinate complies to get the reward the manager controls)
, Coercion correct answers a manager uses this when they suggest or imply that the subordinate
will be punished, fired, or reprimanded if they do not do something
Rational persuasion correct answers occurs when the manager can convince the subordinate that
compliance is in the subordinate's best interests
Personal identification correct answers occurs when a manager realizes, then exploits their
referent power
Inspirational appeal correct answers a manager who induces a subordinate to do something
consistent with a set of higher ideals or values
Information distortion correct answers an ill-advised method of using power; a manager may
withhold or distort information to influence subordinates' behavior
Characteristics of leadership behavior correct answers directive, supportive, participative,
achievement-oriented
Directive leader behavior correct answers lets subordinates know what is expected of them, gives
guidance and direction, and schedules work
Supportive leader behavior correct answers being friendly and approachable, showing concern
for subordinates' welfare, and treating team members as partners
Participative leader behavior correct answers consulting with subordinates, soliciting
suggestions, and allowing participation in decision-making
Achievement-oriented leader behavior correct answers setting challenging goals, expecting
subordinates to perform at high levels, encouraging subordinates, and showing confidence in
subordinates' abilities
