MGMT 309 Exam 3 Review TAMU || ALL ACCURATELY
ANSWERED.
What is proxemics? correct answers is the study of the distances between people when they
communicate
-In a formal business setting there is usually 3- 4 feet between them when they're talking ..
naturally occurring distance
what are the various types of nonverbal communication correct answers Any communication that
does not use words (does not use a direct translation aka sign language is verbal) or uses words
to carry more meaning than the strict definition of the words themselves
Nonverbal communication is a powerful but little understood form of communication in
organizations. It often relies on facial expressions, body movements, physical contact, and
gestures
Research has identified three kinds of non-verbal communication practiced by managers—
images, settings, and body language.
1. Images are the kinds of words people elect to use. "Damn the torpedoes, full speed ahead" and
"Even though there are some potential hazards, we should proceed with this course of action"
may convey the same meaning. Yet the person who uses the first expression may be perceived as
a maverick, a courageous hero, an individualist, or a reckless and foolhardy adventurer. The
person who uses the second might be described as aggressive, forceful, diligent, or narrow
minded and resistant to change. our choice of words conveys much more than just the strict
meaning of the words themselves.
2. The setting for communication also plays a major role in nonverbal communication.
Boundaries, familiarity, the home turf, and other elements of the setting are all important. Much
has been written about the symbols of power in organizations. The size and location of an office,
the kinds of furniture in the office, and the accessibility of the person in the office all
communicate useful information. - desk between you and visitor to be in charge vs coming out to
the front = informal -desk to the side facing a window = never anything in-between them
,3.. Body language
- managers need to make sure they're body language matches the message they wish to convey.
-proxemics : is the study of the distances between people when they communicate -s
what is verbal communication/oral communication correct answers Interpersonal communication
generally takes one of two forms: oral and written. As we will see, each has clear strengths and
weaknesses.
1. Oral Communication: Face-to-face conversation, group discussions, telephone calls, and other
circumstances in which the spoken word is used to transmit meaning
- Skype and FaceTime, and other situations in which the spoken word is used to express
meaning.
Advantages
1. it promotes prompt feedback and interchange in the form of verbal questions or agreement,
facial expressions, and gestures.
2. Is also easy (all the sender needs to do is talk), and it can be done with little preparation
(though careful preparation is advisable in certain situations). The sender does not need pencil
and paper, a printer, or other equipment.
Drawbacks
1. It may suffer from problems of inaccuracy if the speaker chooses the wrong words to convey
meaning or leaves out pertinent details
2. if noise disrupts the process, or if the receiver forgets part of the message.
3. In a two-way discussion, there is seldom time for a thoughtful, considered response or for
introducing many new facts, and there is no permanent record of what has been said.
, 4. In addition, although most managers are comfortable talking to people individually or in small
groups, fewer enjoy speaking to larger audiences.
define noise as it applies to communication correct answers "Noise" may disrupt communication
anywhere along the way.
Noise can be the sound of someone coughing, a truck driving by, or two people talking close at
hand.
It can also include disruptions such as a letter lost in the mail, a dead telephone line, an
interrupted cellphone call, an e-mail misrouted or infected with a virus, a text not being received
because of poor service, or one of the participants in a conversation being called away before the
communication process is completed.
Another form of noise might be difficulties in understanding messages due to language barriers.
could be you thinking about Netflix during lecture, getting a text during an in person
conversation, etc.
noise does not have to be audible. If you are sitting there reading this right now and you are
really hungry, your hunger is pulling your focus away from this message...thus it is also noise
(even without sound).
what is the communication process model correct answers Communication is the process of
transmitting information from one person to another
Effective communication, then, is the process of sending a message in such a way that the
message received is as close in meaning as possible to the message intended.
The process of communication begins when one person (the sender) wants to transmit a fact,
idea, opinion, or other information to someone else (the receiver). This fact, idea, or opinion has
meaning to the sender, whether it be simple and concrete or complex and abstract.
ANSWERED.
What is proxemics? correct answers is the study of the distances between people when they
communicate
-In a formal business setting there is usually 3- 4 feet between them when they're talking ..
naturally occurring distance
what are the various types of nonverbal communication correct answers Any communication that
does not use words (does not use a direct translation aka sign language is verbal) or uses words
to carry more meaning than the strict definition of the words themselves
Nonverbal communication is a powerful but little understood form of communication in
organizations. It often relies on facial expressions, body movements, physical contact, and
gestures
Research has identified three kinds of non-verbal communication practiced by managers—
images, settings, and body language.
1. Images are the kinds of words people elect to use. "Damn the torpedoes, full speed ahead" and
"Even though there are some potential hazards, we should proceed with this course of action"
may convey the same meaning. Yet the person who uses the first expression may be perceived as
a maverick, a courageous hero, an individualist, or a reckless and foolhardy adventurer. The
person who uses the second might be described as aggressive, forceful, diligent, or narrow
minded and resistant to change. our choice of words conveys much more than just the strict
meaning of the words themselves.
2. The setting for communication also plays a major role in nonverbal communication.
Boundaries, familiarity, the home turf, and other elements of the setting are all important. Much
has been written about the symbols of power in organizations. The size and location of an office,
the kinds of furniture in the office, and the accessibility of the person in the office all
communicate useful information. - desk between you and visitor to be in charge vs coming out to
the front = informal -desk to the side facing a window = never anything in-between them
,3.. Body language
- managers need to make sure they're body language matches the message they wish to convey.
-proxemics : is the study of the distances between people when they communicate -s
what is verbal communication/oral communication correct answers Interpersonal communication
generally takes one of two forms: oral and written. As we will see, each has clear strengths and
weaknesses.
1. Oral Communication: Face-to-face conversation, group discussions, telephone calls, and other
circumstances in which the spoken word is used to transmit meaning
- Skype and FaceTime, and other situations in which the spoken word is used to express
meaning.
Advantages
1. it promotes prompt feedback and interchange in the form of verbal questions or agreement,
facial expressions, and gestures.
2. Is also easy (all the sender needs to do is talk), and it can be done with little preparation
(though careful preparation is advisable in certain situations). The sender does not need pencil
and paper, a printer, or other equipment.
Drawbacks
1. It may suffer from problems of inaccuracy if the speaker chooses the wrong words to convey
meaning or leaves out pertinent details
2. if noise disrupts the process, or if the receiver forgets part of the message.
3. In a two-way discussion, there is seldom time for a thoughtful, considered response or for
introducing many new facts, and there is no permanent record of what has been said.
, 4. In addition, although most managers are comfortable talking to people individually or in small
groups, fewer enjoy speaking to larger audiences.
define noise as it applies to communication correct answers "Noise" may disrupt communication
anywhere along the way.
Noise can be the sound of someone coughing, a truck driving by, or two people talking close at
hand.
It can also include disruptions such as a letter lost in the mail, a dead telephone line, an
interrupted cellphone call, an e-mail misrouted or infected with a virus, a text not being received
because of poor service, or one of the participants in a conversation being called away before the
communication process is completed.
Another form of noise might be difficulties in understanding messages due to language barriers.
could be you thinking about Netflix during lecture, getting a text during an in person
conversation, etc.
noise does not have to be audible. If you are sitting there reading this right now and you are
really hungry, your hunger is pulling your focus away from this message...thus it is also noise
(even without sound).
what is the communication process model correct answers Communication is the process of
transmitting information from one person to another
Effective communication, then, is the process of sending a message in such a way that the
message received is as close in meaning as possible to the message intended.
The process of communication begins when one person (the sender) wants to transmit a fact,
idea, opinion, or other information to someone else (the receiver). This fact, idea, or opinion has
meaning to the sender, whether it be simple and concrete or complex and abstract.
