IS 301 Lecture 7 Exam Questions and
Correct Answers.
Which of the following is best for private, short to medium length
messages? A) Microblogs
B) Instant messaging
C) Podcasts
D) Wikis
E) Emails
:E
Which of the following is true regarding
email? A) It is secure.
B) It is private.
C) It is non-instantaneous.
D) It is difficult to use for midsized messages.
E) It is content specific.
:C
Analyzing the needs of the audience and the situation takes place during what stage
of the email development process?
A) Planning
B) Writing C)
Completing D)
Revising E)
Responding
,:A
Companies often have formal email policies that would include all of the
following except what?
A) Using email services for personal messages
B) Sending confidential information
C) Sending objectionable material
D) Opening attachments
E) Who can be copied on emails
:E
When writing email messages, which of the following best describes when the
expectation of quality writing is higher than for personal email?
A) The email is being sent to someone in a greater position of authority than the
writer. B) The email is being sent outside of the organization.
C) The email could be used as evidence in a lawsuit.
D) The email could be used as a permanent record.
E) Email messages on the job should always be of higher quality than personal email.
:E
Connecting the sender's needs with the audience needs is called
what? A) Purpose
B) Scope
C) Limitation
D) Objective
E) Audience profile
:A
Which of the following identifies the specific purpose of a
message? A) To inform the audience
B) To define why you are writing C)
To persuade the audience to act
, To foster collaboration
To initiate a conversation
:B
Which of the following is an example of a specific purpose for a
communication? A) "Let's set up a meeting next week to discuss staffing."
B) "I would like to set up a meeting Tuesday at 10:00 to get approval to hire an addition
to staff."
C) "I would like to talk to you about our staffing shortage."
D) "Are you free to meet on Tuesday for a while?"
E) "I would like to hire a few more people. When are you free to talk?"
:B
When preparing to send a message, what should be
determined? A) Will anything change as a result of the message?
B) Is the purpose realistic?
C) Is the time right?
D) Is the purpose acceptable to the organization?
E) Is the message clear and meaningful?
:E
Considering the company's business objectives and policies can dictate
what? A) If the message is clear and meaningful
B) If the purpose is cost effective for the
organization C) If the time is right for the message
D) If the purpose of the message is realistic
E) If the message will change anything in the organization
:D
Before sending a message that may contribute to information overload, what should the
sender consider?
A) If the message is clear and meaningful
, If the purpose is acceptable to the organization
If the time is right for the message
If the purpose of the message is realistic
If the message will change anything in the organization
:A
If you expect your audience to be skeptical about your information, how can
you minimize the potential for skepticism?
A) State conclusions and recommendations up front, then offer supporting
evidence. B) Offer complete details.
C) Offer a summary of each main point.
D) Introduce conclusions gradually with more proof.
E) Use oral communication instead of written communication.
:D
When considering your audience, whose concerns should be addressed
first? A) Less influential members
B) Managers
C) Peers
D) The writer
E) Key decision makers
:E
When determining audience composition, which of the following factors will have the
least impact on your writing style?
A) Technology
B) Culture C)
Age
D) Experience
E) Attitude
:A
Correct Answers.
Which of the following is best for private, short to medium length
messages? A) Microblogs
B) Instant messaging
C) Podcasts
D) Wikis
E) Emails
:E
Which of the following is true regarding
email? A) It is secure.
B) It is private.
C) It is non-instantaneous.
D) It is difficult to use for midsized messages.
E) It is content specific.
:C
Analyzing the needs of the audience and the situation takes place during what stage
of the email development process?
A) Planning
B) Writing C)
Completing D)
Revising E)
Responding
,:A
Companies often have formal email policies that would include all of the
following except what?
A) Using email services for personal messages
B) Sending confidential information
C) Sending objectionable material
D) Opening attachments
E) Who can be copied on emails
:E
When writing email messages, which of the following best describes when the
expectation of quality writing is higher than for personal email?
A) The email is being sent to someone in a greater position of authority than the
writer. B) The email is being sent outside of the organization.
C) The email could be used as evidence in a lawsuit.
D) The email could be used as a permanent record.
E) Email messages on the job should always be of higher quality than personal email.
:E
Connecting the sender's needs with the audience needs is called
what? A) Purpose
B) Scope
C) Limitation
D) Objective
E) Audience profile
:A
Which of the following identifies the specific purpose of a
message? A) To inform the audience
B) To define why you are writing C)
To persuade the audience to act
, To foster collaboration
To initiate a conversation
:B
Which of the following is an example of a specific purpose for a
communication? A) "Let's set up a meeting next week to discuss staffing."
B) "I would like to set up a meeting Tuesday at 10:00 to get approval to hire an addition
to staff."
C) "I would like to talk to you about our staffing shortage."
D) "Are you free to meet on Tuesday for a while?"
E) "I would like to hire a few more people. When are you free to talk?"
:B
When preparing to send a message, what should be
determined? A) Will anything change as a result of the message?
B) Is the purpose realistic?
C) Is the time right?
D) Is the purpose acceptable to the organization?
E) Is the message clear and meaningful?
:E
Considering the company's business objectives and policies can dictate
what? A) If the message is clear and meaningful
B) If the purpose is cost effective for the
organization C) If the time is right for the message
D) If the purpose of the message is realistic
E) If the message will change anything in the organization
:D
Before sending a message that may contribute to information overload, what should the
sender consider?
A) If the message is clear and meaningful
, If the purpose is acceptable to the organization
If the time is right for the message
If the purpose of the message is realistic
If the message will change anything in the organization
:A
If you expect your audience to be skeptical about your information, how can
you minimize the potential for skepticism?
A) State conclusions and recommendations up front, then offer supporting
evidence. B) Offer complete details.
C) Offer a summary of each main point.
D) Introduce conclusions gradually with more proof.
E) Use oral communication instead of written communication.
:D
When considering your audience, whose concerns should be addressed
first? A) Less influential members
B) Managers
C) Peers
D) The writer
E) Key decision makers
:E
When determining audience composition, which of the following factors will have the
least impact on your writing style?
A) Technology
B) Culture C)
Age
D) Experience
E) Attitude
:A
