D479 ITSW 3111 User Experience Design
Objective Assessment Review
(Questions & Solutions)
2025
©2025
, Question 1
A major financial application is undergoing a redesign to improve task
efficiency. To reduce cognitive load during decision making, which theory
should the UX team leverage to limit the number of options presented to
the user at each step?
- A. Fitts’ Law
- B. Hick’s Law
- C. Jakob’s Law
- D. Tesler’s Law
ANS: B
Rationale: Hick’s Law states that decision time increases with the
number of choices. By limiting options, the interface reduces user
cognitive load and speeds up decision-making.
---
Question 2
A UX researcher integrates eye tracking, mouse tracking, and heat
mapping on an enterprise dashboard. What type of data is primarily
being collected with this approach?
- A. Qualitative anecdotal insights
- B. Quantitative behavioral analytics
- C. Usability heuristic evaluations
- D. Subjective aesthetic feedback
ANS: B
Rationale: Combining eye tracking, mouse tracking, and heat mapping
produces quantitative data that reveals how users visually interact with
an interface, which is critical for data-driven design improvements.
---
©2025
, Question 3
When implementing a mobile banking app for enhanced accessibility,
which feature is most crucial to support users with visual impairments?
- A. Integrating micro-interactions
- B. Ensuring high contrast ratios and scalable typography
- C. Adding complex animations
- D. Overloading the home screen with options
ANS: B
Rationale: High contrast ratios and scalable typography are essential
accessibility features (aligned with WCAG guidelines) that improve
legibility for visually impaired users.
---
Question 4
A multinational e-learning portal uses card sorting during its design
process. What primary aspect does this method help the team validate?
- A. The visual appeal of user interface components
- B. The intuitive organization of content to match users’ mental
models
- C. The technical performance of backend systems
- D. The color scheme of the platform
ANS: B
Rationale: Card sorting is a user research method used to determine
how users categorize information. It informs the structure of an intuitive
information architecture based on real mental models.
---
Question 5
In iterative design, a UX team employs rapid prototyping coupled with
A/B testing. What is the main advantage of this approach?
- A. Creating a final product without further changes
©2025
Objective Assessment Review
(Questions & Solutions)
2025
©2025
, Question 1
A major financial application is undergoing a redesign to improve task
efficiency. To reduce cognitive load during decision making, which theory
should the UX team leverage to limit the number of options presented to
the user at each step?
- A. Fitts’ Law
- B. Hick’s Law
- C. Jakob’s Law
- D. Tesler’s Law
ANS: B
Rationale: Hick’s Law states that decision time increases with the
number of choices. By limiting options, the interface reduces user
cognitive load and speeds up decision-making.
---
Question 2
A UX researcher integrates eye tracking, mouse tracking, and heat
mapping on an enterprise dashboard. What type of data is primarily
being collected with this approach?
- A. Qualitative anecdotal insights
- B. Quantitative behavioral analytics
- C. Usability heuristic evaluations
- D. Subjective aesthetic feedback
ANS: B
Rationale: Combining eye tracking, mouse tracking, and heat mapping
produces quantitative data that reveals how users visually interact with
an interface, which is critical for data-driven design improvements.
---
©2025
, Question 3
When implementing a mobile banking app for enhanced accessibility,
which feature is most crucial to support users with visual impairments?
- A. Integrating micro-interactions
- B. Ensuring high contrast ratios and scalable typography
- C. Adding complex animations
- D. Overloading the home screen with options
ANS: B
Rationale: High contrast ratios and scalable typography are essential
accessibility features (aligned with WCAG guidelines) that improve
legibility for visually impaired users.
---
Question 4
A multinational e-learning portal uses card sorting during its design
process. What primary aspect does this method help the team validate?
- A. The visual appeal of user interface components
- B. The intuitive organization of content to match users’ mental
models
- C. The technical performance of backend systems
- D. The color scheme of the platform
ANS: B
Rationale: Card sorting is a user research method used to determine
how users categorize information. It informs the structure of an intuitive
information architecture based on real mental models.
---
Question 5
In iterative design, a UX team employs rapid prototyping coupled with
A/B testing. What is the main advantage of this approach?
- A. Creating a final product without further changes
©2025
