MGMT 3330
MGMT 3330 Exam 1 Exam Questions And
Answers (Latest Edition)
1. Of the three communication styles (assertive, aggressive, nonassertive), the aggressive style is
considered the best in U.S. organizations. - ANSWER ✔ - False
2. As it pertains to nonverbal communication, chronemics refers to the use of space. - ANSWER ✔ -
False
3. The term audience analysis refers to both encoding and decoding. - ANSWER ✔ - True
4. Nigerian organizations prefer diagonal communication be in writing. - ANSWER ✔ - True
5. Effective communication happens when receivers understand messages as senders intend them to be
understood and then act on them as desired. - ANSWER ✔ - True
6. Which one of the following communication styles is considered expressive and self -enhancing, while
not intruding on others? - ANSWER ✔ - Assertive style
7. Most successful executives are familiar with communication technology. They typically know which
of the following? - ANSWER ✔ - Which technology will best complement and enhance each
communication situation
8. Effective communication skills are important starting at what point in an individual's career? -
ANSWER ✔ - During pre-interview stages
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MGMT 3330
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9. Posture, gestures, head movements, facial expressions, eye movements, touch, and physical
appearance are all examples of which nonverbal communication category? - ANSWER ✔ - Kenesics
10. Communication sanctioned by organizations and intended to meet organizational goals and
objectives is called - ANSWER ✔ - Formal communication.
11. __________ is the process whereby senders analyze their receivers and then adapt their
communication to them. - ANSWER ✔ - Encoding
12. __________ is characterized by minimal waste of time, effort, and resources. - ANSWER ✔ - Efficient
communication
13. The __________ function refers to formal communication that increases acceptance of and
commitment to organizational goals. - ANSWER ✔ - Emotive
14. __________ communication refers to messages and information sent between people in different
departments and at different levels of the organizational hierarchy. - ANSWER ✔ - Diagonal
15. __________ occurs in organizations in which people communicate frequently, no matter their job
status, and also tend to respect, trust, and empathize with each other. - ANSWER ✔ - Open
communication
16. Multinational organizations that take the polycentric and regiocentric approaches to assigning
management positions assign parent country nationals to top-level management positions and host
country nationals or regional country nationals to mid-level management positions and below
respectively. - ANSWER ✔ - True
17. The approach within multinational organizations to assigning management positions that holds the
greatest potential of hindering communication is the ethnocentric approach. - ANSWER ✔ - True
2
MGMT 3330
MGMT 3330 Exam 1 Exam Questions And
Answers (Latest Edition)
1. Of the three communication styles (assertive, aggressive, nonassertive), the aggressive style is
considered the best in U.S. organizations. - ANSWER ✔ - False
2. As it pertains to nonverbal communication, chronemics refers to the use of space. - ANSWER ✔ -
False
3. The term audience analysis refers to both encoding and decoding. - ANSWER ✔ - True
4. Nigerian organizations prefer diagonal communication be in writing. - ANSWER ✔ - True
5. Effective communication happens when receivers understand messages as senders intend them to be
understood and then act on them as desired. - ANSWER ✔ - True
6. Which one of the following communication styles is considered expressive and self -enhancing, while
not intruding on others? - ANSWER ✔ - Assertive style
7. Most successful executives are familiar with communication technology. They typically know which
of the following? - ANSWER ✔ - Which technology will best complement and enhance each
communication situation
8. Effective communication skills are important starting at what point in an individual's career? -
ANSWER ✔ - During pre-interview stages
1
MGMT 3330
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9. Posture, gestures, head movements, facial expressions, eye movements, touch, and physical
appearance are all examples of which nonverbal communication category? - ANSWER ✔ - Kenesics
10. Communication sanctioned by organizations and intended to meet organizational goals and
objectives is called - ANSWER ✔ - Formal communication.
11. __________ is the process whereby senders analyze their receivers and then adapt their
communication to them. - ANSWER ✔ - Encoding
12. __________ is characterized by minimal waste of time, effort, and resources. - ANSWER ✔ - Efficient
communication
13. The __________ function refers to formal communication that increases acceptance of and
commitment to organizational goals. - ANSWER ✔ - Emotive
14. __________ communication refers to messages and information sent between people in different
departments and at different levels of the organizational hierarchy. - ANSWER ✔ - Diagonal
15. __________ occurs in organizations in which people communicate frequently, no matter their job
status, and also tend to respect, trust, and empathize with each other. - ANSWER ✔ - Open
communication
16. Multinational organizations that take the polycentric and regiocentric approaches to assigning
management positions assign parent country nationals to top-level management positions and host
country nationals or regional country nationals to mid-level management positions and below
respectively. - ANSWER ✔ - True
17. The approach within multinational organizations to assigning management positions that holds the
greatest potential of hindering communication is the ethnocentric approach. - ANSWER ✔ - True
2
MGMT 3330
