Certiport Communications in Business Exam
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Effective listening skills - CORRECT ANSWER - - facing the speaker
- keeping your attention on the message
- deferring judgement
judges use four factors to resolve copyright fair use disputes. the four factors judges consider are:
- CORRECT ANSWER - - purpose and character of the copy (was it for commercial or
non commercial)
- nature of the work that was copied (was it government-published facts, information released to
the public such as a phone book, or copyrighted material)
- amount and substantiality of the portion taken
- effect of the copy's use on the potential market (did it cause monetary loss or loss of fame)
actions you should perform to avoid legal or ethical issues - CORRECT ANSWER --
credits (attribution) must be given to any people featured in a video, so you should display the
name and company of each hiring director during the video segment of their testimony
- need a model release.
outlines... - CORRECT ANSWER - ...should be a road map of your presentation
- first define the presentations purpose
next list the topics
-use keywords or phrases instead of full sentences
- if a topic includes a quote, just include citations so you can find the quotes when you flesh out
the full presentation.
- citations can also reference pages or videos you want to include in your presentation but do not
include the actual images and videos in an outline.
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Effective listening skills - CORRECT ANSWER - - facing the speaker
- keeping your attention on the message
- deferring judgement
judges use four factors to resolve copyright fair use disputes. the four factors judges consider are:
- CORRECT ANSWER - - purpose and character of the copy (was it for commercial or
non commercial)
- nature of the work that was copied (was it government-published facts, information released to
the public such as a phone book, or copyrighted material)
- amount and substantiality of the portion taken
- effect of the copy's use on the potential market (did it cause monetary loss or loss of fame)
actions you should perform to avoid legal or ethical issues - CORRECT ANSWER --
credits (attribution) must be given to any people featured in a video, so you should display the
name and company of each hiring director during the video segment of their testimony
- need a model release.
outlines... - CORRECT ANSWER - ...should be a road map of your presentation
- first define the presentations purpose
next list the topics
-use keywords or phrases instead of full sentences
- if a topic includes a quote, just include citations so you can find the quotes when you flesh out
the full presentation.
- citations can also reference pages or videos you want to include in your presentation but do not
include the actual images and videos in an outline.
