FIVE GUYS CERTIFICATION TEST QUESTIONS &
ANSWERS
Where and when was the first Five Guys opened? - Answers :First Five Guys opened in
Arlington, Virginia in 1986.
According to Five Guys history what occurred 1986-2001? - Answers :Five Guys opens
five locations around DC metro Area, perfects their business, and gets a cult-like
following
According to Five Guys history what occurred 2002? - Answers :Five guys begins to
franchise into Virginia and Maryland
According to Five Guys history what occurred 2003? - Answers :Five Guys sells out
franchise territory within 18 months and opens up rest of the country for franchise rights
How should the doors themselves appear? - Answers :Clean, and smudge free
How many neon "Open" signs should every store have? - Answers :2
What is the appropriate signage one can display at Five Guys? - Answers :Hours of
operation, store's phone number, and on-line ordering
What should the music be set to at Five Guys? - Answers :Enough to hear the person
next to you, but not the table across the room
How should the lighting at Five Guys be? - Answers :bright and inviting. There should
never be a burned out bulb.
How full can trash cans be maximum? - Answers :they should never be more then half-
full
is it appropriate to change garbage in the lobby? - Answers :no, it should be wheeled to
the back first
How high can potatoes be stacked without a wall? - Answers :4
How high can potatoes be stacked with a wall? - Answers :5
How should potatoes be stacked at Five Guys? - Answers :Lincoln log style
How high can boxes of peanuts be stacked? - Answers :2 max
Are empty dunnage racks allowed in lobby? - Answers :no
, How many boxes of peanuts are required in the lobby? - Answers :2 open boxes
How full are boxes of peanuts supposed to be? - Answers :3/4 full with the 5 oz. metal
scoop
How many peanut boats are required at all times? - Answers :at least 1/4 sleeve
How should the comment boards be portrayed at Five Guys? - Answers :should be
easily assessable and fully stocked with crayons and unlined comment cards
Where should laminated toppings cards be placed? - Answers :at each register
How should tip jars be at Five Guys? - Answers :labeled "TIPS" and should be spiked
with 5 dollars
How many food safety and quality control certified managers should be scheduled prior
to opening? - Answers :4
If a store does more than $25000 a week how many managers should be scheduled -
Answers :4
What are Five Guys managers required to wear? - Answers :Jeans, khakis, or black
pants. They need to wear a black Five Guys shirt. They need to wear a hat and non-slip
shoes.
When must a certified manager be on duty? - Answers :on duty during all hours of
operations
When is the latest a day manager should be at work? - Answers :before 9:00 am
What is the day manager responsible for? - Answers :making all food orders and
ensuring store is prepped for entire day. They are also responsible for training and
keeping the store running smoothly.
What is the first thing a day manager should do? - Answers :ensure yesterday's end of
day was complete
What characteristic of a certified gray shirt is essential? - Answers :have a head on a
swivel
How is training done at Five Guys? - Answers :Cross-training is essential and therefore
all employees should be trained in every station
Do Five Guys employees wear name tags? - Answers :no
How many days can one prep in advance? - Answers :only the current day
ANSWERS
Where and when was the first Five Guys opened? - Answers :First Five Guys opened in
Arlington, Virginia in 1986.
According to Five Guys history what occurred 1986-2001? - Answers :Five Guys opens
five locations around DC metro Area, perfects their business, and gets a cult-like
following
According to Five Guys history what occurred 2002? - Answers :Five guys begins to
franchise into Virginia and Maryland
According to Five Guys history what occurred 2003? - Answers :Five Guys sells out
franchise territory within 18 months and opens up rest of the country for franchise rights
How should the doors themselves appear? - Answers :Clean, and smudge free
How many neon "Open" signs should every store have? - Answers :2
What is the appropriate signage one can display at Five Guys? - Answers :Hours of
operation, store's phone number, and on-line ordering
What should the music be set to at Five Guys? - Answers :Enough to hear the person
next to you, but not the table across the room
How should the lighting at Five Guys be? - Answers :bright and inviting. There should
never be a burned out bulb.
How full can trash cans be maximum? - Answers :they should never be more then half-
full
is it appropriate to change garbage in the lobby? - Answers :no, it should be wheeled to
the back first
How high can potatoes be stacked without a wall? - Answers :4
How high can potatoes be stacked with a wall? - Answers :5
How should potatoes be stacked at Five Guys? - Answers :Lincoln log style
How high can boxes of peanuts be stacked? - Answers :2 max
Are empty dunnage racks allowed in lobby? - Answers :no
, How many boxes of peanuts are required in the lobby? - Answers :2 open boxes
How full are boxes of peanuts supposed to be? - Answers :3/4 full with the 5 oz. metal
scoop
How many peanut boats are required at all times? - Answers :at least 1/4 sleeve
How should the comment boards be portrayed at Five Guys? - Answers :should be
easily assessable and fully stocked with crayons and unlined comment cards
Where should laminated toppings cards be placed? - Answers :at each register
How should tip jars be at Five Guys? - Answers :labeled "TIPS" and should be spiked
with 5 dollars
How many food safety and quality control certified managers should be scheduled prior
to opening? - Answers :4
If a store does more than $25000 a week how many managers should be scheduled -
Answers :4
What are Five Guys managers required to wear? - Answers :Jeans, khakis, or black
pants. They need to wear a black Five Guys shirt. They need to wear a hat and non-slip
shoes.
When must a certified manager be on duty? - Answers :on duty during all hours of
operations
When is the latest a day manager should be at work? - Answers :before 9:00 am
What is the day manager responsible for? - Answers :making all food orders and
ensuring store is prepped for entire day. They are also responsible for training and
keeping the store running smoothly.
What is the first thing a day manager should do? - Answers :ensure yesterday's end of
day was complete
What characteristic of a certified gray shirt is essential? - Answers :have a head on a
swivel
How is training done at Five Guys? - Answers :Cross-training is essential and therefore
all employees should be trained in every station
Do Five Guys employees wear name tags? - Answers :no
How many days can one prep in advance? - Answers :only the current day
