ASSISTANT PRODUCE LATEST
MANAGER EXAM
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
what are 4 steps of legendary customer services - ANSWERS--greeting (10 ft and
10 sec)
-observation skills to engage customer
-create customer happily ever after
-thank customer and invite them back
QUESTION 2
what is TEAM - ANSWERS-Together
Everyone
Achieves
More
QUESTION 3
END OF
PAGE
1
, ASSISTANT PRODUCE LATEST
MANAGER EXAM
what is bacteria - ANSWERS-single celled organisms responsible for food decay
and many plant/animals disease
QUESTION 4
what is virus - ANSWERS-smaller than bacteria and require living host to multiply
QUESTION 5
what is infections - ANSWERS-result from ingestion of toxins (poison) left behind
by certain pathogenic bacteria as they multiply in food
QUESTION 6
what are the big 5 associate illness - ANSWERS--salmonella
-shigellosis
-shiga toxin producing escherichia coli inaction
-hep A
-norovirus
END OF
PAGE
2
, ASSISTANT PRODUCE LATEST
MANAGER EXAM
QUESTION 7
what is FIFO - ANSWERS-First in, First out. it's a system to ensure old product is
used before new product.
QUESTION 8
what is the frequency of grading department - ANSWERS--before opening
-throughout the day
-before closing
QUESTION 9
what is the store inventory management (SIM) - ANSWERS-include all processes
that occur which impact an item's balance
END OF
PAGE
3
MANAGER EXAM
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
what are 4 steps of legendary customer services - ANSWERS--greeting (10 ft and
10 sec)
-observation skills to engage customer
-create customer happily ever after
-thank customer and invite them back
QUESTION 2
what is TEAM - ANSWERS-Together
Everyone
Achieves
More
QUESTION 3
END OF
PAGE
1
, ASSISTANT PRODUCE LATEST
MANAGER EXAM
what is bacteria - ANSWERS-single celled organisms responsible for food decay
and many plant/animals disease
QUESTION 4
what is virus - ANSWERS-smaller than bacteria and require living host to multiply
QUESTION 5
what is infections - ANSWERS-result from ingestion of toxins (poison) left behind
by certain pathogenic bacteria as they multiply in food
QUESTION 6
what are the big 5 associate illness - ANSWERS--salmonella
-shigellosis
-shiga toxin producing escherichia coli inaction
-hep A
-norovirus
END OF
PAGE
2
, ASSISTANT PRODUCE LATEST
MANAGER EXAM
QUESTION 7
what is FIFO - ANSWERS-First in, First out. it's a system to ensure old product is
used before new product.
QUESTION 8
what is the frequency of grading department - ANSWERS--before opening
-throughout the day
-before closing
QUESTION 9
what is the store inventory management (SIM) - ANSWERS-include all processes
that occur which impact an item's balance
END OF
PAGE
3
