TAMU IDIS 343 Exam 1 Questions with Correct Answers| Latest Update Guaranteed Success
Penalties for customer service failures 1: Reduced volume of business
2: Called in salesman or manager
3: Stopped all purchases with supplier
4: Discontinued Items
Order Cycle Time (definition) Time elapsed between when an order is placed and when it is
received
order cycle time elements -transport time
-order transmittal time
-order processing & assembly time
-production time
-stock availability
-credit clearance
order cycle time constraints order processing priorities
-order condition standards
-order constraints
the dominant customer service elements are _______ in nature logistical
___________ is most common service complaint late delivery
____________ is most important service element speed of delivery
,penalty for service failure is primarily ________________ reduced patronage -- lost sales
Optimum profit level Point where profit contribution equals marginal cost
Measuring Service Performance 1: Percent of sales on backorder
2: Number of stockots
3: Percent of on-time delivereis
4: Number of inaccurate orders
5: Order cycle time
6: Fill rate
System Breakdown Actions *insure the risk
*plan for alternate supply sources
*arrange alternate transportation
*shift demand
*build quick response to demand shifts
*set inventories for disruptions
Product Recall Actions estab. task force committe
-trace product
-design reverse logistics channel
What is forecasted in the Supply Chain? 1: Demand/sales
2: Purchase prices
3: Replenishment and delivery times
, Spatial vs Temporal demand geographic region, demand in TX etc.(spatial)
demand in time (temporal)
can be combined i.e. TX in 2006
lumpy vs regular lumpy: eratic and diff to forecast
regular: trend we can understand
dependent (derived) vs independent dependent: once you know independent item you can
find it out
Forecasting Horizons Long term
Short term
Mid Range
Long term long-term forecasting horizon - greater than 3 years
- used for strategic planning: production capacity, inventory levels & product range
short term in months
used for tactical planning: production schedules and logistics plan
mid range One to three years, used for budgeting and sales planning
Forecasting methods 1: Qualitative Methods
Penalties for customer service failures 1: Reduced volume of business
2: Called in salesman or manager
3: Stopped all purchases with supplier
4: Discontinued Items
Order Cycle Time (definition) Time elapsed between when an order is placed and when it is
received
order cycle time elements -transport time
-order transmittal time
-order processing & assembly time
-production time
-stock availability
-credit clearance
order cycle time constraints order processing priorities
-order condition standards
-order constraints
the dominant customer service elements are _______ in nature logistical
___________ is most common service complaint late delivery
____________ is most important service element speed of delivery
,penalty for service failure is primarily ________________ reduced patronage -- lost sales
Optimum profit level Point where profit contribution equals marginal cost
Measuring Service Performance 1: Percent of sales on backorder
2: Number of stockots
3: Percent of on-time delivereis
4: Number of inaccurate orders
5: Order cycle time
6: Fill rate
System Breakdown Actions *insure the risk
*plan for alternate supply sources
*arrange alternate transportation
*shift demand
*build quick response to demand shifts
*set inventories for disruptions
Product Recall Actions estab. task force committe
-trace product
-design reverse logistics channel
What is forecasted in the Supply Chain? 1: Demand/sales
2: Purchase prices
3: Replenishment and delivery times
, Spatial vs Temporal demand geographic region, demand in TX etc.(spatial)
demand in time (temporal)
can be combined i.e. TX in 2006
lumpy vs regular lumpy: eratic and diff to forecast
regular: trend we can understand
dependent (derived) vs independent dependent: once you know independent item you can
find it out
Forecasting Horizons Long term
Short term
Mid Range
Long term long-term forecasting horizon - greater than 3 years
- used for strategic planning: production capacity, inventory levels & product range
short term in months
used for tactical planning: production schedules and logistics plan
mid range One to three years, used for budgeting and sales planning
Forecasting methods 1: Qualitative Methods
