ADB1602
ASSIGNMENT 2 SEMESTER 1 2025
UNIQUE NO:
DUE DATE: MAY 2025
, ADB1602 Assignment 2
Question 1 (15 Marks): The Communication Process in the Scenario
The communication process involves a sequence of elements that enable the
successful transmission of a message. These elements are: the sender, message,
encoding, channel, receiver, decoding, feedback, and noise. Each component is
illustrated in the scenario provided:
1. Sender: The initiator of the message is Mrs Mokoena, the CEO.
2. Encoding: She formulates her ideas and converts them into spoken words to
communicate changes about the lunch break.
3. Message: The message involves reducing the length of lunch breaks and
adjusting the workday's end time.
4. Channel/Medium: The information is shared verbally during a face-to-face
meeting.
5. Receiver: Mr Sibiya, the supervisor, is the person intended to receive and act on
the message.
6. Decoding: Mr Sibiya listens to the CEO and interprets the meaning of her
instructions.
7. Feedback: His hesitant response, “Okay, Mrs Mokoena,” reflects limited
feedback and suggests uncertainty or lack of full understanding.
8. Noise: The CEO being distracted by a phone call serves as psychological noise,
which disrupts the flow of communication and may prevent proper clarification.
In conclusion, even though communication took place, it was not entirely successful due
to minimal interaction and feedback. This highlights the importance of full attention,
open dialogue, and clarity to ensure effective communication.
Question 2 (15 Marks): Types of Communication Mediums
ASSIGNMENT 2 SEMESTER 1 2025
UNIQUE NO:
DUE DATE: MAY 2025
, ADB1602 Assignment 2
Question 1 (15 Marks): The Communication Process in the Scenario
The communication process involves a sequence of elements that enable the
successful transmission of a message. These elements are: the sender, message,
encoding, channel, receiver, decoding, feedback, and noise. Each component is
illustrated in the scenario provided:
1. Sender: The initiator of the message is Mrs Mokoena, the CEO.
2. Encoding: She formulates her ideas and converts them into spoken words to
communicate changes about the lunch break.
3. Message: The message involves reducing the length of lunch breaks and
adjusting the workday's end time.
4. Channel/Medium: The information is shared verbally during a face-to-face
meeting.
5. Receiver: Mr Sibiya, the supervisor, is the person intended to receive and act on
the message.
6. Decoding: Mr Sibiya listens to the CEO and interprets the meaning of her
instructions.
7. Feedback: His hesitant response, “Okay, Mrs Mokoena,” reflects limited
feedback and suggests uncertainty or lack of full understanding.
8. Noise: The CEO being distracted by a phone call serves as psychological noise,
which disrupts the flow of communication and may prevent proper clarification.
In conclusion, even though communication took place, it was not entirely successful due
to minimal interaction and feedback. This highlights the importance of full attention,
open dialogue, and clarity to ensure effective communication.
Question 2 (15 Marks): Types of Communication Mediums
