WGU D351 V2 All Topics Study Guide Exam
2025 Questions And Answers
What role does the planning function of human resource management play within
organizations? - ANS The planning function of human resource management involves two
major activities: strategic planning, and short- and medium-range planning. Such strategic
objectives may include increasing market share, revenue growth, product or service diversity,
and profit margins, as well as planning for financial obligations and other eventualities.
What role does the staffing function of human resource management play within
organizations? - ANS recruiting job applicants (also known as candidates), and then selecting
the most appropriate applicants for the available jobs.
What are the types of employee compensation? - ANS direct and indirect compensation
What is the role of performance appraisals? - ANS A performance appraisal (also known as a
performance review, performance evaluation, or career development discussion) is a method
by which an employee's job performance is evaluated.
How does HRM enhance human potential? - ANS HRM field has seen a substantial interest in
both formal and informal training and development.
HRM's work on improving the workplace environment focuses on what two environments? -
ANS implementing productivity improvement programs as well as improving health and
safety at work
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
,What must management be aware of in order to maintain effective work relationships? -
ANS After an organization has hired the employees it needs, it must foster a positive
workplace environment. In addition to compensation and a healthy and safe environment,
firms must provide conditions that will make it attractive for employees to stay.
What impact has globalization had on HR practices? - ANS organizations become more
global, it is essential that organizations develop and implement HRM policies with international
applicability, also making them relevant to employees from diverse cultures and backgrounds
What are the four implicit HR objectives? - ANS improve productivity, improve quality of
work life,ensure legal compliance, and foster ethical behavior.
How can HR managers make a significant contribution toward productivity improvements? -
ANS work organization and design
How do organizations improve the quality of work life? How have employees' attitudes
regarding involvement with their work shifted? - ANS most employees today desire more
autonomy and a chance to make a greater contribution to the organization. employees today
prefer a greater level of involvement with their work
Why is it important that HR mangers and personnel be familiar with the laws and regulations? -
ANS laws impact nearly all functions and activities with which HRM is involved, HR managers
and personnel must be familiar with regulations affecting hiring and pay decisions, promotion
activities, health and safety considerations, and labor relations.
Define the term "moral philosophy." - ANS refers to the principles, rules, and values that
individuals use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? -
ANS "creating a positive work environment, hiring ethical individuals, providing ethical
training, labeling and modeling ethical behavior, creating a well-defined code of ethics,
establishing an open-door policy, and providing an employee assistance program (EAP)."
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Define the term "business ethics." - ANS the values and principles that are used to evaluate
whether the collective behavior of members of an organization is appropriate
What are the six major trends have been identified as influencing the work environment? -
ANS increased competition, the costs and benefits associated with HR utilization,
productivity changes (resulting from changes in technology, capital investment, the 2008-2014
recession, capital utilization, outsourcing, and government policies), the increasing pace and
complexity of social, cultural, legal, demographic, and educational changes, the symptoms of
dysfunction in the workplace, and societal trends of the 21st century
Internal Environment: Define "culture" and identify who shapes an organization's culture. -
ANS represents the organization's value system. Top management shapes a companies
culture
Internal Environment: Define technology. - ANS generally refers to the equipment and
knowledge used to produce goods and services, and the definition of technology may vary
greatly by industry
Internal Environment: How does technology influence an organization's structure? -
ANS with technology and computers, close supervision of employees is unnecessary.
Furthermore, technology allows work to be performed during non-traditional hours, away from
physical manufacturing plants and offices. With technology we can see a reduction in the work
force.
Internal Environment: Organizational size is an important factor in determining
________________. - ANS HR activities
External Environment: How does the economy influence HR activities? - ANS A strong
economy tends to decrease unemployment, increase wages, make recruitment more
competitive, and increase the desirability of training. On the other hand, a weak economy tends
to increase unemployment, diminish wage demands, make recruitment less competitive, and
reduce the need for training and development of current employees.
Pg. 3 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
2025 Questions And Answers
What role does the planning function of human resource management play within
organizations? - ANS The planning function of human resource management involves two
major activities: strategic planning, and short- and medium-range planning. Such strategic
objectives may include increasing market share, revenue growth, product or service diversity,
and profit margins, as well as planning for financial obligations and other eventualities.
What role does the staffing function of human resource management play within
organizations? - ANS recruiting job applicants (also known as candidates), and then selecting
the most appropriate applicants for the available jobs.
What are the types of employee compensation? - ANS direct and indirect compensation
What is the role of performance appraisals? - ANS A performance appraisal (also known as a
performance review, performance evaluation, or career development discussion) is a method
by which an employee's job performance is evaluated.
How does HRM enhance human potential? - ANS HRM field has seen a substantial interest in
both formal and informal training and development.
HRM's work on improving the workplace environment focuses on what two environments? -
ANS implementing productivity improvement programs as well as improving health and
safety at work
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
,What must management be aware of in order to maintain effective work relationships? -
ANS After an organization has hired the employees it needs, it must foster a positive
workplace environment. In addition to compensation and a healthy and safe environment,
firms must provide conditions that will make it attractive for employees to stay.
What impact has globalization had on HR practices? - ANS organizations become more
global, it is essential that organizations develop and implement HRM policies with international
applicability, also making them relevant to employees from diverse cultures and backgrounds
What are the four implicit HR objectives? - ANS improve productivity, improve quality of
work life,ensure legal compliance, and foster ethical behavior.
How can HR managers make a significant contribution toward productivity improvements? -
ANS work organization and design
How do organizations improve the quality of work life? How have employees' attitudes
regarding involvement with their work shifted? - ANS most employees today desire more
autonomy and a chance to make a greater contribution to the organization. employees today
prefer a greater level of involvement with their work
Why is it important that HR mangers and personnel be familiar with the laws and regulations? -
ANS laws impact nearly all functions and activities with which HRM is involved, HR managers
and personnel must be familiar with regulations affecting hiring and pay decisions, promotion
activities, health and safety considerations, and labor relations.
Define the term "moral philosophy." - ANS refers to the principles, rules, and values that
individuals use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? -
ANS "creating a positive work environment, hiring ethical individuals, providing ethical
training, labeling and modeling ethical behavior, creating a well-defined code of ethics,
establishing an open-door policy, and providing an employee assistance program (EAP)."
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Define the term "business ethics." - ANS the values and principles that are used to evaluate
whether the collective behavior of members of an organization is appropriate
What are the six major trends have been identified as influencing the work environment? -
ANS increased competition, the costs and benefits associated with HR utilization,
productivity changes (resulting from changes in technology, capital investment, the 2008-2014
recession, capital utilization, outsourcing, and government policies), the increasing pace and
complexity of social, cultural, legal, demographic, and educational changes, the symptoms of
dysfunction in the workplace, and societal trends of the 21st century
Internal Environment: Define "culture" and identify who shapes an organization's culture. -
ANS represents the organization's value system. Top management shapes a companies
culture
Internal Environment: Define technology. - ANS generally refers to the equipment and
knowledge used to produce goods and services, and the definition of technology may vary
greatly by industry
Internal Environment: How does technology influence an organization's structure? -
ANS with technology and computers, close supervision of employees is unnecessary.
Furthermore, technology allows work to be performed during non-traditional hours, away from
physical manufacturing plants and offices. With technology we can see a reduction in the work
force.
Internal Environment: Organizational size is an important factor in determining
________________. - ANS HR activities
External Environment: How does the economy influence HR activities? - ANS A strong
economy tends to decrease unemployment, increase wages, make recruitment more
competitive, and increase the desirability of training. On the other hand, a weak economy tends
to increase unemployment, diminish wage demands, make recruitment less competitive, and
reduce the need for training and development of current employees.
Pg. 3 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
