PN 2002 - Communications 2 Final Review.
Exam 2025 Questions and Answers
In a conflict between clients and healthcare provider, the nurse's role is to... - ANS Advocate
for the Patient
Whose responsibility is it to decide who speaks for a family? - ANS Family's Responsibility to
Decide on a Spokesperson
Active Listening - ANS Listening with Full Attention on the Client/Co-worker for the Purpose
of Developing and Understanding Collaboratively Constructed Meanings
Negative Self-Talk - ANS Talking to Yourself in a Negative Way
Selective Attention - ANS Being Able to React to Certain Stimuli While Other Stimuli Are
Occurring Simultaneously
Negative Feedback - ANS A Negative Message Given in Response to an Observed Behavior
What to do if a patient is agitated - ANS The Nurse Should Ask the Patient to Summarize
His/Her Concerns
What to do if a spiritual issue arises with a patient - ANS The Nurse Should Be Aware of Their
Own Needs and Beliefs
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, How does hearing impairment affect the older patient socially? -
ANS Anger/Denial/Frustration, Slurred Speech, Words Pronounced Wrong, Difficult to
Understand, May Become Withdrawn Socially
How does vision impairment affect the older patient socially? - ANS Safety - Not Able to See
Objects, Risk of Falls, Not Aware of Nonverbal Cues, Unable to Perform Everyday Activities,
Unable to Engage in Hobbies
Common Principle in All Theories of Change - ANS People Have to Be Motivated to Change
How Do You Communicate with a Patient with a Cognitive Impairment? - ANS Simple
Sentences, Speak Slowly, Give One Step/Direction at a Time
What to Do If a Patient Has a Sudden Decline in Hearing - ANS First Priority - Check to Make
Sure the Hearing Aid Is In/Turned On
How Can Nurses Help Construct Personal Identity (Reorient) a Patient with Dementia/Cognitive
Impairment? - ANS Through Pictures, Physical Memorabilia
When Orienting a Patient to Reality... - ANS Be Gentle, Not Abrupt
Value of Conflict - ANS Conflict Can Lead to Change
What Does Unresolved Conflict Indicate in a Relationship? - ANS Can Indicate a Problem in
the Relationship
Difference Between Making a Decision and Solving a Problem - ANS Making a Decision =
Broader, Aimed at Achieving Goals; Solving a Problem = Involves a More Immediate
Problem/Situation, Must Be Resolved Before Moving Forward
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
Exam 2025 Questions and Answers
In a conflict between clients and healthcare provider, the nurse's role is to... - ANS Advocate
for the Patient
Whose responsibility is it to decide who speaks for a family? - ANS Family's Responsibility to
Decide on a Spokesperson
Active Listening - ANS Listening with Full Attention on the Client/Co-worker for the Purpose
of Developing and Understanding Collaboratively Constructed Meanings
Negative Self-Talk - ANS Talking to Yourself in a Negative Way
Selective Attention - ANS Being Able to React to Certain Stimuli While Other Stimuli Are
Occurring Simultaneously
Negative Feedback - ANS A Negative Message Given in Response to an Observed Behavior
What to do if a patient is agitated - ANS The Nurse Should Ask the Patient to Summarize
His/Her Concerns
What to do if a spiritual issue arises with a patient - ANS The Nurse Should Be Aware of Their
Own Needs and Beliefs
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, How does hearing impairment affect the older patient socially? -
ANS Anger/Denial/Frustration, Slurred Speech, Words Pronounced Wrong, Difficult to
Understand, May Become Withdrawn Socially
How does vision impairment affect the older patient socially? - ANS Safety - Not Able to See
Objects, Risk of Falls, Not Aware of Nonverbal Cues, Unable to Perform Everyday Activities,
Unable to Engage in Hobbies
Common Principle in All Theories of Change - ANS People Have to Be Motivated to Change
How Do You Communicate with a Patient with a Cognitive Impairment? - ANS Simple
Sentences, Speak Slowly, Give One Step/Direction at a Time
What to Do If a Patient Has a Sudden Decline in Hearing - ANS First Priority - Check to Make
Sure the Hearing Aid Is In/Turned On
How Can Nurses Help Construct Personal Identity (Reorient) a Patient with Dementia/Cognitive
Impairment? - ANS Through Pictures, Physical Memorabilia
When Orienting a Patient to Reality... - ANS Be Gentle, Not Abrupt
Value of Conflict - ANS Conflict Can Lead to Change
What Does Unresolved Conflict Indicate in a Relationship? - ANS Can Indicate a Problem in
the Relationship
Difference Between Making a Decision and Solving a Problem - ANS Making a Decision =
Broader, Aimed at Achieving Goals; Solving a Problem = Involves a More Immediate
Problem/Situation, Must Be Resolved Before Moving Forward
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
