HCL 3000 Exam 3 2025 Questions and
Answers
Setting expectations for employees by health leaders, such as using Goal Setting Theory, and
_______________ performance, are critical. - ANS measuring
The unproductive employee may be an employee who lacks appropriate ______________ or
education to maintain productivity in the workplace. - ANS Motivation
True or False? A model is a simplified substitute for an event or situation that is being studied
or predicted. - ANS true
True or False? The past two decades have seen tremendous change that contributes to the
sophistication of the supply chain. - ANS true
Coaching is concerned with personal succession. - ANS false
The practices of coaching and mentoring use similar approaches; however, mentoring usually
covers a ____________ duration of time. - ANS NOT: specific & longer
The most important resources within the health organization are: - ANS people
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Power can be discussed in terms of Kelman's Social Influence Theory and the process of social
influence where instrumental compliance, internalization, and/or ______________ are
outcomes of the theory. - ANS identification
True or False? Value-based systems focus on maximizing outcomes while reducing costs. -
ANS true
Determining appropriate data categories consists of: - ANS all of these are correct
__________________ involves the matching of an employee's knowledge, skills, and abilities to
appropriate tasks, levels of authority, and levels of power and influence. -
ANS empowerment
____________________ opportunities are often, depending on specific health professional
specialty, required to maintain licensure, credentials, or status in professional associations as
well as privileges to practice in the health organization. - ANS continuing education
Mentors and mentees must be matched according to their personality types and attitudes. -
ANS true
If knowledge is created, captured, and managed appropriately in a consistent manner over
time, a culture of _________________ is created. - ANS learning
A knowledge management and organization ______________ culture is supported and
complemented by mentoring. - ANS learning
True or False? Internal collaborations can be with other hospitals, health organizations,
governmental agencies, and community groups that have the same patient needs, patient base,
and educational institution affiliations. - ANS false
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
Answers
Setting expectations for employees by health leaders, such as using Goal Setting Theory, and
_______________ performance, are critical. - ANS measuring
The unproductive employee may be an employee who lacks appropriate ______________ or
education to maintain productivity in the workplace. - ANS Motivation
True or False? A model is a simplified substitute for an event or situation that is being studied
or predicted. - ANS true
True or False? The past two decades have seen tremendous change that contributes to the
sophistication of the supply chain. - ANS true
Coaching is concerned with personal succession. - ANS false
The practices of coaching and mentoring use similar approaches; however, mentoring usually
covers a ____________ duration of time. - ANS NOT: specific & longer
The most important resources within the health organization are: - ANS people
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Power can be discussed in terms of Kelman's Social Influence Theory and the process of social
influence where instrumental compliance, internalization, and/or ______________ are
outcomes of the theory. - ANS identification
True or False? Value-based systems focus on maximizing outcomes while reducing costs. -
ANS true
Determining appropriate data categories consists of: - ANS all of these are correct
__________________ involves the matching of an employee's knowledge, skills, and abilities to
appropriate tasks, levels of authority, and levels of power and influence. -
ANS empowerment
____________________ opportunities are often, depending on specific health professional
specialty, required to maintain licensure, credentials, or status in professional associations as
well as privileges to practice in the health organization. - ANS continuing education
Mentors and mentees must be matched according to their personality types and attitudes. -
ANS true
If knowledge is created, captured, and managed appropriately in a consistent manner over
time, a culture of _________________ is created. - ANS learning
A knowledge management and organization ______________ culture is supported and
complemented by mentoring. - ANS learning
True or False? Internal collaborations can be with other hospitals, health organizations,
governmental agencies, and community groups that have the same patient needs, patient base,
and educational institution affiliations. - ANS false
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
