WGU C483 - Principles of Management
exam questions with answers
Accommodation - CORRECT ANSWERS ✔✔A style of dealing with conflict
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involving cooperation on behalf of the other party but not being assertive
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about one's own interests
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Accountability - CORRECT ANSWERS ✔✔The expectation that employees
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will perform a job, take corrective action when necessary, and report
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upward on the status and quality of their performance
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Accounting audits - CORRECT ANSWERS ✔✔Procedures used to verify
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accounting reports and statements
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Acquisition - CORRECT ANSWERS ✔✔One firm buying another
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Activity-based costing (ABC) - CORRECT ANSWERS ✔✔A method of cost
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accounting designed to identify streams of activity and then to allocate costs
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across particular business processes according to the amount of time
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employees devote to particular activities
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Adapters - CORRECT ANSWERS ✔✔Companies that take the current
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industry structure and its evolution as givens, and choose where to compete
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,Adverse impact - CORRECT ANSWERS ✔✔When a seemingly neutral
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employment practice has a disproportionately negative effect on a protected
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group
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Advertising support model - CORRECT ANSWERS ✔✔Charging fees to
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advertise on a site
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Affective conflict - CORRECT ANSWERS ✔✔Emotional disagreement
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directed toward other people
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Affiliate model - CORRECT ANSWERS ✔✔Charging fees to direct site
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visitors to other companies' sites
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Affirmative action - CORRECT ANSWERS ✔✔Special efforts to recruit and
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hire qualified members of groups that have been discriminated against in
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the past
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After-action review - CORRECT ANSWERS ✔✔A frank and open-minded
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discussion of four basic questions aimed at continuous improvement
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Alderfer's ERG theory - CORRECT ANSWERS ✔✔A human needs theory
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postulating that people have three basic sets of needs that can operate
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simultaneously (Existence, Relatedness and Growth)
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Arbitration - CORRECT ANSWERS ✔✔The use of a neutral third party to
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resolve a labor dispute
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,Assessment center - CORRECT ANSWERS ✔✔A managerial performance
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test in which candidates participate in a variety of exercises and situations
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Assets - CORRECT ANSWERS ✔✔The values of the various items the
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corporation owns
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Authentic leadership - CORRECT ANSWERS ✔✔A style in which the leader
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is true to himself or herself while leading
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Authority - CORRECT ANSWERS ✔✔The legitimate right to make decisions
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and to tell other people what to do
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Autocratic leadership - CORRECT ANSWERS ✔✔A form of leadership in
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which the leader makes decisions on his or her own and then announces
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those decisions to the group
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Autonomous work groups - CORRECT ANSWERS ✔✔Groups that control
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decisions about and execution of a complete range of tasks
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Avoidance - CORRECT ANSWERS ✔✔A reaction to conflict that involves
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ignoring the problem by doing nothing at all or deemphasizing the
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disagreement
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, Balanced scorecard - CORRECT ANSWERS ✔✔Control system combining
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four sets of performance measures: financial, customer, business process,
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and learning and growth
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Balance sheet - CORRECT ANSWERS ✔✔A report that shows the financial
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picture of a company at a given time and itemizes assets, liabilities, and
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stockholders' equity
# #
Barriers to entry - CORRECT ANSWERS ✔✔Conditions that prevent new
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companies from entering an industry
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Behavioral approach - CORRECT ANSWERS ✔✔A leadership perspective
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that attempts to identify what good leaders do—that is, what behaviors they
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exhibit
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Benchmarking - CORRECT ANSWERS ✔✔The process of comparing an
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organization's practices and technologies with those of other companies
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Bootlegging - CORRECT ANSWERS ✔✔Informal work on projects, other
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than those officially assigned, of employees' own choosing and initiative
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Boundaryless organization - CORRECT ANSWERS ✔✔Organization in
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which there are no barriers to information flow
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Boundary-spanning - CORRECT ANSWERS ✔✔Interacting with people in # # # # # # #
other groups, thus creating linkages between groups
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exam questions with answers
Accommodation - CORRECT ANSWERS ✔✔A style of dealing with conflict
# # # # # # # # #
involving cooperation on behalf of the other party but not being assertive
# # # # # # # # # # # #
about one's own interests
# # # #
Accountability - CORRECT ANSWERS ✔✔The expectation that employees
# # # # # # #
will perform a job, take corrective action when necessary, and report
# # # # # # # # # # #
upward on the status and quality of their performance
# # # # # # # # #
Accounting audits - CORRECT ANSWERS ✔✔Procedures used to verify
# # # # # # # #
accounting reports and statements
# # # #
Acquisition - CORRECT ANSWERS ✔✔One firm buying another
# # # # # # #
Activity-based costing (ABC) - CORRECT ANSWERS ✔✔A method of cost
# # # # # # # # #
accounting designed to identify streams of activity and then to allocate costs
# # # # # # # # # # # #
across particular business processes according to the amount of time
# # # # # # # # # #
employees devote to particular activities
# # # # #
Adapters - CORRECT ANSWERS ✔✔Companies that take the current
# # # # # # # #
industry structure and its evolution as givens, and choose where to compete
# # # # # # # # # # # #
,Adverse impact - CORRECT ANSWERS ✔✔When a seemingly neutral
# # # # # # # #
employment practice has a disproportionately negative effect on a protected
# # # # # # # # # #
group
#
Advertising support model - CORRECT ANSWERS ✔✔Charging fees to
# # # # # # # #
advertise on a site
# # # #
Affective conflict - CORRECT ANSWERS ✔✔Emotional disagreement
# # # # # #
directed toward other people
# # # #
Affiliate model - CORRECT ANSWERS ✔✔Charging fees to direct site
# # # # # # # # #
visitors to other companies' sites
# # # # #
Affirmative action - CORRECT ANSWERS ✔✔Special efforts to recruit and
# # # # # # # # #
hire qualified members of groups that have been discriminated against in
# # # # # # # # # # #
the past
# #
After-action review - CORRECT ANSWERS ✔✔A frank and open-minded
# # # # # # # #
discussion of four basic questions aimed at continuous improvement
# # # # # # # # #
Alderfer's ERG theory - CORRECT ANSWERS ✔✔A human needs theory
# # # # # # # # #
postulating that people have three basic sets of needs that can operate
# # # # # # # # # # # #
simultaneously (Existence, Relatedness and Growth)
# # # # #
Arbitration - CORRECT ANSWERS ✔✔The use of a neutral third party to
# # # # # # # # # # #
resolve a labor dispute
# # # #
,Assessment center - CORRECT ANSWERS ✔✔A managerial performance
# # # # # # #
test in which candidates participate in a variety of exercises and situations
# # # # # # # # # # # #
Assets - CORRECT ANSWERS ✔✔The values of the various items the
# # # # # # # # # #
corporation owns
# #
Authentic leadership - CORRECT ANSWERS ✔✔A style in which the leader
# # # # # # # # # #
is true to himself or herself while leading
# # # # # # # #
Authority - CORRECT ANSWERS ✔✔The legitimate right to make decisions
# # # # # # # # #
and to tell other people what to do
# # # # # # # #
Autocratic leadership - CORRECT ANSWERS ✔✔A form of leadership in
# # # # # # # # #
which the leader makes decisions on his or her own and then announces
# # # # # # # # # # # # #
those decisions to the group
# # # # #
Autonomous work groups - CORRECT ANSWERS ✔✔Groups that control
# # # # # # # #
decisions about and execution of a complete range of tasks
# # # # # # # # # #
Avoidance - CORRECT ANSWERS ✔✔A reaction to conflict that involves
# # # # # # # # #
ignoring the problem by doing nothing at all or deemphasizing the
# # # # # # # # # # #
disagreement
#
, Balanced scorecard - CORRECT ANSWERS ✔✔Control system combining
# # # # # # #
four sets of performance measures: financial, customer, business process,
# # # # # # # # #
and learning and growth
# # # #
Balance sheet - CORRECT ANSWERS ✔✔A report that shows the financial
# # # # # # # # # #
picture of a company at a given time and itemizes assets, liabilities, and
# # # # # # # # # # # # #
stockholders' equity
# #
Barriers to entry - CORRECT ANSWERS ✔✔Conditions that prevent new
# # # # # # # # #
companies from entering an industry
# # # # #
Behavioral approach - CORRECT ANSWERS ✔✔A leadership perspective
# # # # # # #
that attempts to identify what good leaders do—that is, what behaviors they
# # # # # # # # # # # #
exhibit
#
Benchmarking - CORRECT ANSWERS ✔✔The process of comparing an
# # # # # # # #
organization's practices and technologies with those of other companies
# # # # # # # # #
Bootlegging - CORRECT ANSWERS ✔✔Informal work on projects, other
# # # # # # # #
than those officially assigned, of employees' own choosing and initiative
# # # # # # # # # #
Boundaryless organization - CORRECT ANSWERS ✔✔Organization in
# # # # # #
which there are no barriers to information flow
# # # # # # # #
Boundary-spanning - CORRECT ANSWERS ✔✔Interacting with people in # # # # # # #
other groups, thus creating linkages between groups
# # # # # # #
