WGU C483 Principles of Management
questions with answers
Top-level Managers - CORRECT ANSWERS ✔✔Strategic Managers
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Middle-level Managers - CORRECT ANSWERS ✔✔Tactical Managers
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Frontline Managers - CORRECT ANSWERS ✔✔Operational Managers
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Goals should be: - CORRECT ANSWERS ✔✔S.M.A.R.T. Specific,
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Measurable, Attainable, Relevant, Time-bound
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Strategic Planning - CORRECT ANSWERS ✔✔Set of procedures for making
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decisions about an organization's long-term goals and strategies
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Have a strong external orientation and cover major portions of the
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organization
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Senior executives are responsible for the development and execution,
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although they usually do not formulate or implement the entire plan
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personally
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,Strategic Goals - CORRECT ANSWERS ✔✔Major targets or results that
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relate to the long-term survival, value, and growth of the organization.
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Strategic managers usually establish goals that reflect both effectiveness and
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efficiency
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Include growth, increasing market share, improving profitability, boosting
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#return on investment, fostering both quantity and quality of outputs,
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#increasing productivity, improving customer service, and contributing to
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#society
A strategy - CORRECT ANSWERS ✔✔Pattern of actions and resource
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allocations designed to achieve an organization's goals
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Where will we be active?
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How will we get there?
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How will we win in the marketplace?
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How fast will we make changes?
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How will we obtain financial returns?
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Tactical Planning - CORRECT ANSWERS ✔✔Set of procedures for
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translating broad strategic goals and plans into specific goals and plans that
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are relevant to a distinct portion of an organization. (Marketing and HR)
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Focus on major actions a unit must take to fulfill it's part of the strategic
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plan
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, Operational Planning - CORRECT ANSWERS ✔✔Process of identifying the
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specific procedures and processes required at lower levels of the
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organization
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Frontline managers usually focus of routine tasks such as production runs,
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delivery schedules and human resource requirements
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Mission - CORRECT ANSWERS ✔✔A clear and concise expression of the
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basic purpose of an organization
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Strategic Mission - CORRECT ANSWERS ✔✔Points to the future by
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providing perspective on where the organization is headed and what it can
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become
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Stakeholders - CORRECT ANSWERS ✔✔Groups and individuals who affect
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and are affected by the achievement of the organization's mission, goals and
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strategies
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Resources - CORRECT ANSWERS ✔✔Inputs to a system that can enhance
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performance
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Core capability AKA Competence - CORRECT ANSWERS ✔✔A unique skill
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and/or knowledge an organization possesses
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questions with answers
Top-level Managers - CORRECT ANSWERS ✔✔Strategic Managers
# # # # # #
Middle-level Managers - CORRECT ANSWERS ✔✔Tactical Managers
# # # # # #
Frontline Managers - CORRECT ANSWERS ✔✔Operational Managers
# # # # # #
Goals should be: - CORRECT ANSWERS ✔✔S.M.A.R.T. Specific,
# # # # # # #
Measurable, Attainable, Relevant, Time-bound
# # # #
Strategic Planning - CORRECT ANSWERS ✔✔Set of procedures for making
# # # # # # # # #
decisions about an organization's long-term goals and strategies
# # # # # # # #
Have a strong external orientation and cover major portions of the
# # # # # # # # # #
organization
#
Senior executives are responsible for the development and execution,
# # # # # # # #
although they usually do not formulate or implement the entire plan
# # # # # # # # # # #
personally
#
,Strategic Goals - CORRECT ANSWERS ✔✔Major targets or results that
# # # # # # # # #
relate to the long-term survival, value, and growth of the organization.
# # # # # # # # # # # #
Strategic managers usually establish goals that reflect both effectiveness and
# # # # # # # # #
efficiency
# #
Include growth, increasing market share, improving profitability, boosting
# # # # # # #
#return on investment, fostering both quantity and quality of outputs,
# # # # # # # # #
#increasing productivity, improving customer service, and contributing to
# # # # # # #
#society
A strategy - CORRECT ANSWERS ✔✔Pattern of actions and resource
# # # # # # # # #
allocations designed to achieve an organization's goals
# # # # # # #
Where will we be active?
# # # #
How will we get there?
# # # #
How will we win in the marketplace?
# # # # # #
How fast will we make changes?
# # # # #
How will we obtain financial returns?
# # # # #
Tactical Planning - CORRECT ANSWERS ✔✔Set of procedures for
# # # # # # # #
translating broad strategic goals and plans into specific goals and plans that
# # # # # # # # # # # #
are relevant to a distinct portion of an organization. (Marketing and HR)
# # # # # # # # # # # # #
Focus on major actions a unit must take to fulfill it's part of the strategic
# # # # # # # # # # # # # #
plan
#
, Operational Planning - CORRECT ANSWERS ✔✔Process of identifying the
# # # # # # # #
specific procedures and processes required at lower levels of the
# # # # # # # # # #
organization
#
Frontline managers usually focus of routine tasks such as production runs,
# # # # # # # # # #
delivery schedules and human resource requirements
# # # # # #
Mission - CORRECT ANSWERS ✔✔A clear and concise expression of the
# # # # # # # # # #
basic purpose of an organization
# # # # #
Strategic Mission - CORRECT ANSWERS ✔✔Points to the future by
# # # # # # # # #
providing perspective on where the organization is headed and what it can
# # # # # # # # # # # #
become
#
Stakeholders - CORRECT ANSWERS ✔✔Groups and individuals who affect
# # # # # # # #
and are affected by the achievement of the organization's mission, goals and
# # # # # # # # # # # #
strategies
#
Resources - CORRECT ANSWERS ✔✔Inputs to a system that can enhance
# # # # # # # # # #
performance
#
Core capability AKA Competence - CORRECT ANSWERS ✔✔A unique skill
# # # # # # # # #
and/or knowledge an organization possesses
# # # # #
