Cadence Review – Schegistrar Exam
Time reserved on a provider's schedule for a specific visit type or type of patient -
answer What is a block?
There are regular openings available - answer What does it mean if a slot is green on
the provider's schedule?
Click Accept on the Appointment Review window - answer A patient's appointment is
actually scheduled after you ___________.
WHERE the appointment is taking place, WHY patient needs an appointment, WHAT is
being scheduled, With WHOM the appointment is being scheduled, WHEN the
appointment is being scheduled - answer What 5 pieces of information do you
document on the Make Appt. Form?
When the Auto search box is selected on the Make Appointment form - answer When
does the system take you to the Recommended Solutions form instead of the provider's
schedule?
True - answerT/F: When you select the Auto search check box on the Make
Appointment form, the Schedule Scanner disappears.
How many regular openings are left for the time slot - answerRegarding interpreting
provider's schedules, what does the number in the time slot indicate?
Green: There are regular openings available - answerRegarding interpreting provider's
schedules, what does a green slot indicate?
No regular openings left, Time marked as unavailable, A break in the schedule -
answerRegarding interpreting provider's schedules, what are 3 possible meanings of a
red slot?
At least one regular opening has been scheduled and at least one is still available
(Partially booked) - answerRegarding interpreting provider's schedules, what does a
blue slot indicate?
True - answerT/F: You are able to schedule multiple visit types with different providers
in the same entry process.
At least one overbook appointment is available - answerRegarding interpreting
provider's schedules, what does a yellow slot indicate?
, When a patient receives services that are covered by insurance, a claim is sent to the
insurance company listed in the patient's coverage record. - answerWhat's the
difference between an insurance coverage and a guarantor account?
True - answerT/F: If there is any balance not covered by insurance, a statement is sent
to the guarantor.
Dependent patient will likely not be their own guarantor or their own insurance
subscriber - answerWhat are the main differences between registering a new adult
patient and a new dependent patient?
It is the responsibility of the front desk or schegistrar to collect patient, guarantor and
coverage information - answerWhose responsibility (what roles) is it to collect patient,
guarantor, coverage information?
At the time of scheduling or during the patient's first visit - answerWhen will visit-specific
registration be collected?
The verification duration appears once all the necessary information is gathered. Once
the verification duration lapses, the information will need to be re-verified in case any of
the information has changed since the previous verification - answerWhen a patient,
guarantor account, or coverage has a status of "Verified", should the scheduler still
verify the information with the patient?
The appointment is actually scheduled - answerWhat happens when you click Accept
on the Appointment Review window?
False - answerT/F: For an existing patient, update registration information before
making the appointment.
Avoid duplicate patient records - Patient might not know if she has been seen at another
location that's part of your organization - Can't click the New button until you search for
patient's record - answerWhy should you search for a patient's record before creating a
new record?
Zero - The times that the provider/resource is present for the appointment must be the
same, overlap, or touch - answerHow many minutes can elapse between the end time
of one provider and the start time of the next provider for an appointment to be
considered joint?
There is one appointment listed with more than one provider - answerWhat is the
indication on the Appointment Desk that an appointment is classified as joint?
False - answerT/F: You must select the Joint times check box to schedule a joint
appointment.
Time reserved on a provider's schedule for a specific visit type or type of patient -
answer What is a block?
There are regular openings available - answer What does it mean if a slot is green on
the provider's schedule?
Click Accept on the Appointment Review window - answer A patient's appointment is
actually scheduled after you ___________.
WHERE the appointment is taking place, WHY patient needs an appointment, WHAT is
being scheduled, With WHOM the appointment is being scheduled, WHEN the
appointment is being scheduled - answer What 5 pieces of information do you
document on the Make Appt. Form?
When the Auto search box is selected on the Make Appointment form - answer When
does the system take you to the Recommended Solutions form instead of the provider's
schedule?
True - answerT/F: When you select the Auto search check box on the Make
Appointment form, the Schedule Scanner disappears.
How many regular openings are left for the time slot - answerRegarding interpreting
provider's schedules, what does the number in the time slot indicate?
Green: There are regular openings available - answerRegarding interpreting provider's
schedules, what does a green slot indicate?
No regular openings left, Time marked as unavailable, A break in the schedule -
answerRegarding interpreting provider's schedules, what are 3 possible meanings of a
red slot?
At least one regular opening has been scheduled and at least one is still available
(Partially booked) - answerRegarding interpreting provider's schedules, what does a
blue slot indicate?
True - answerT/F: You are able to schedule multiple visit types with different providers
in the same entry process.
At least one overbook appointment is available - answerRegarding interpreting
provider's schedules, what does a yellow slot indicate?
, When a patient receives services that are covered by insurance, a claim is sent to the
insurance company listed in the patient's coverage record. - answerWhat's the
difference between an insurance coverage and a guarantor account?
True - answerT/F: If there is any balance not covered by insurance, a statement is sent
to the guarantor.
Dependent patient will likely not be their own guarantor or their own insurance
subscriber - answerWhat are the main differences between registering a new adult
patient and a new dependent patient?
It is the responsibility of the front desk or schegistrar to collect patient, guarantor and
coverage information - answerWhose responsibility (what roles) is it to collect patient,
guarantor, coverage information?
At the time of scheduling or during the patient's first visit - answerWhen will visit-specific
registration be collected?
The verification duration appears once all the necessary information is gathered. Once
the verification duration lapses, the information will need to be re-verified in case any of
the information has changed since the previous verification - answerWhen a patient,
guarantor account, or coverage has a status of "Verified", should the scheduler still
verify the information with the patient?
The appointment is actually scheduled - answerWhat happens when you click Accept
on the Appointment Review window?
False - answerT/F: For an existing patient, update registration information before
making the appointment.
Avoid duplicate patient records - Patient might not know if she has been seen at another
location that's part of your organization - Can't click the New button until you search for
patient's record - answerWhy should you search for a patient's record before creating a
new record?
Zero - The times that the provider/resource is present for the appointment must be the
same, overlap, or touch - answerHow many minutes can elapse between the end time
of one provider and the start time of the next provider for an appointment to be
considered joint?
There is one appointment listed with more than one provider - answerWhat is the
indication on the Appointment Desk that an appointment is classified as joint?
False - answerT/F: You must select the Joint times check box to schedule a joint
appointment.