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4N0 CDC MODULE 3 - STUDY GUIDE QUESTIONS AND ANSWERS

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4N0 CDC MODULE 3 - STUDY GUIDE QUESTIONS AND ANSWERS When dealing with difficult patients, what is one thing to always remember? a.Never argue. b.Don't be louder than they are. c.Medical personnel are allowed to have bad days too. d.The customer is always right. - CORRECT ANSWERa. Never argue.

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4N0 CDC

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4N0 CDC MODULE 3 - STUDY GUIDE QUESTIONS AND
ANSWERS
When dealing with difficult patients, what is one thing to always remember?



a.Never argue.

b.Don't be louder than they are.

c.Medical personnel are allowed to have bad days too.

d.The customer is always right. - CORRECT ANSWER✅✅✅a. Never argue.



Turning a patient in skeletal traction must be accomplished slowly to prevent what?



a.Total paralysis

b.Cardiac arrest

c.Pressure sores

d.All answers are correct - CORRECT ANSWER✅✅✅a. Total paralysis



What is an example of a patient right? Mark the one that does not apply.



a.To keep grievances to themselves so that they do not go against medical advice.

b.To be advised if the health care facility intends to conduct research associated with his or her
treatment, and the right to refuse participation in such projects.

c.To expect compliance with these guidelines by other individuals.

d.To refuse treatment and be informed of negative consequences. - CORRECT ANSWER✅✅✅a. To
keep grievances to themselves so that they do not go against medical advice.



Which of the following is NOT a patient right?



a.To receive quality medical care consistent with available resources

b.To be treated with dignity and respect

, c.To receive care and treatment in a safe environment

d.To comply with all rules and policies established by the health care facility - CORRECT
ANSWER✅✅✅d. To comply with all rules and policies established by the health care facility



Who is responsible to ensure the rights of patients are upheld?



a.Group Commander

b.All Healthcare Personnel

c.Each Patient

d.Primary Care Manager - CORRECT ANSWER✅✅✅b. All Healthcare Personnel



Medical standards of care are guidelines that specify the predicted care for specific situations and are
reflected in written plans known as:



a.Doctrines

b.Protocols

c.Instructions

d.Directives - CORRECT ANSWER✅✅✅b.Protocols



What are medical standards of care derived from?



a.Health care laws & various medical circumstances

b.Health care laws & evidence practice guidelines

c.Health care laws & robust clinicians

d.Surgeon General & Combatant Commanders - CORRECT ANSWER✅✅✅b.Health care laws &
evidence practice guidelines



A patient comes into your clinic to have a toenail removed. After telling them how the procedure will be
performed, the risks associated, expected outcomes and possible negative effects if the procedure is not
performed, what must you get from the patient?

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