BUSINESS ETHICS IN CANADA TEST QUESTIONS AND
ANSWERS, 6TH CANADIAN EDITION BY ROBERT SEXTY| 100%
PASS!!
1.Ethics - ANSWER Set of moral standards for judging whether something is right or wrong
2.Code of Ethics - ANSWER are adopted by organizations to assist members in understanding
the difference between "right" and "wrong" and in applying that understanding to their
decisions.
3.Ethical Dilemma/Issue - ANSWER a complex situation that often involves an apparent mental
conflict between moral things, in which to obey one would result in overstepping another.
4.Legal - ANSWER relating to a system of law governing a society.
5.Morals - ANSWER standards or principles derived from a code of conduct.
6.Business Ethics - ANSWER Moral principles, policies, and values governing business activities
7.Business Ethics Applies to: - ANSWER - Boardroom strategies
- Employee treatment
- Supplier relationships
- Sales techniques
- Accounting practices
8.Ethical Decision-Making Process - ANSWER 1. Identify the decision
2. Gather relevant information
3. Assess alternative resolutions
,4. Consider ethical implications
9.Taking Things That Do not Belong - ANSWER Unauthorized use of property (Stealing)
10.Saying things you know are not true - ANSWER Lying: Falsely assigning blame or inaccurately
reporting conversations is lying.
11.Giving or allowing false impressions. - ANSWER Misleading without direct lying, Hiding
product defects
12.Buying influence or engaging in a conflict of interest. - ANSWER A conflict of interest occurs
when the official responsibilities of an employee or government official are influenced by the
potential for personal gain.
13.Hiding or divulging information. - ANSWER Concealing product side effects
Sharing trade secrets
14.Taking Unfair Advantage - ANSWER Exploiting consumer lack of knowledge
Result: Consumer protection laws
15.Committing Improper Personal Behavior - ANSWER Personal conduct outside the job can
influence performance and company reputation.
16.Abusing power and mistreating individuals. - ANSWER Sexual harassment
Public humiliation of employees
17.Permitting organizational abuse. - ANSWER The unfair treatment of workers in international
operations appears in the form of child labor, demeaning wages, and excessive work hours.
,Although a business cannot change the culture of another country, it can perpetuate—or stop—
abuse through its operations there.
18.Condoning Unethical Actions - ANSWER Tolerating known ethical violations
Failing to report misconduct.A winking tolerance of others' unethical behavior is itself unethical.
19.Benefits of Ethical Behavior - ANSWER - Brand recognition
- Increased negotiation ability
- Customer trust
- Customer retention
- Talent attraction
- Investor confidence
20.Consequences of Unethical Behavior - ANSWER - Reputation damage
- Potential legal consequences
- Loss of customer and investor trust
- Potential business failure
21.Before Making a Decision, Ask: - ANSWER - Is it legal?
- Does it align with company values?
- Would I be comfortable if this became public?
- How might this impact stakeholders?
- Am I considering all perspectives?
22.Recommended Practices - ANSWER 1. Develop clear code of ethics
2. Provide ethics training
3. Create safe reporting mechanisms
, 4. Lead by example
5. Consistently enforce ethical standards
23.ISO14001 - ANSWER International standard for controlling and improving the interaction of
business activity with the natural environment.
24.values - ANSWER set of ethical or operating principles that guide decision making
25.infrastructure - ANSWER the basic services, systems and investment goods that enable a
modern economy to function; roads, electricity, etc
26.subsidiary - ANSWER business that is owned by another business
27.corporate social responsibility - ANSWER responsibility of a company to be a fair and positive
force for good in the local community and wider society
28.margins - ANSWER the proportion of selling price that is profit
29.life cycle assessments (LCA) - ANSWER environmental impact assessments that take account
of the whole life cycle of a material, from manufacture to eventual disposal
30.carbon footprint - ANSWER the quantity of carbon created by individuals, business or
countries as a result of their activities; using heating and lighting, using a car or cell phone
charger
brands - ANSWER a name, design, or symbol that gives a product, product range, or company an
identity distinct from competitors
customer loyalty - ANSWER the action of a customer returning to a business due to a good
previous experience
ANSWERS, 6TH CANADIAN EDITION BY ROBERT SEXTY| 100%
PASS!!
1.Ethics - ANSWER Set of moral standards for judging whether something is right or wrong
2.Code of Ethics - ANSWER are adopted by organizations to assist members in understanding
the difference between "right" and "wrong" and in applying that understanding to their
decisions.
3.Ethical Dilemma/Issue - ANSWER a complex situation that often involves an apparent mental
conflict between moral things, in which to obey one would result in overstepping another.
4.Legal - ANSWER relating to a system of law governing a society.
5.Morals - ANSWER standards or principles derived from a code of conduct.
6.Business Ethics - ANSWER Moral principles, policies, and values governing business activities
7.Business Ethics Applies to: - ANSWER - Boardroom strategies
- Employee treatment
- Supplier relationships
- Sales techniques
- Accounting practices
8.Ethical Decision-Making Process - ANSWER 1. Identify the decision
2. Gather relevant information
3. Assess alternative resolutions
,4. Consider ethical implications
9.Taking Things That Do not Belong - ANSWER Unauthorized use of property (Stealing)
10.Saying things you know are not true - ANSWER Lying: Falsely assigning blame or inaccurately
reporting conversations is lying.
11.Giving or allowing false impressions. - ANSWER Misleading without direct lying, Hiding
product defects
12.Buying influence or engaging in a conflict of interest. - ANSWER A conflict of interest occurs
when the official responsibilities of an employee or government official are influenced by the
potential for personal gain.
13.Hiding or divulging information. - ANSWER Concealing product side effects
Sharing trade secrets
14.Taking Unfair Advantage - ANSWER Exploiting consumer lack of knowledge
Result: Consumer protection laws
15.Committing Improper Personal Behavior - ANSWER Personal conduct outside the job can
influence performance and company reputation.
16.Abusing power and mistreating individuals. - ANSWER Sexual harassment
Public humiliation of employees
17.Permitting organizational abuse. - ANSWER The unfair treatment of workers in international
operations appears in the form of child labor, demeaning wages, and excessive work hours.
,Although a business cannot change the culture of another country, it can perpetuate—or stop—
abuse through its operations there.
18.Condoning Unethical Actions - ANSWER Tolerating known ethical violations
Failing to report misconduct.A winking tolerance of others' unethical behavior is itself unethical.
19.Benefits of Ethical Behavior - ANSWER - Brand recognition
- Increased negotiation ability
- Customer trust
- Customer retention
- Talent attraction
- Investor confidence
20.Consequences of Unethical Behavior - ANSWER - Reputation damage
- Potential legal consequences
- Loss of customer and investor trust
- Potential business failure
21.Before Making a Decision, Ask: - ANSWER - Is it legal?
- Does it align with company values?
- Would I be comfortable if this became public?
- How might this impact stakeholders?
- Am I considering all perspectives?
22.Recommended Practices - ANSWER 1. Develop clear code of ethics
2. Provide ethics training
3. Create safe reporting mechanisms
, 4. Lead by example
5. Consistently enforce ethical standards
23.ISO14001 - ANSWER International standard for controlling and improving the interaction of
business activity with the natural environment.
24.values - ANSWER set of ethical or operating principles that guide decision making
25.infrastructure - ANSWER the basic services, systems and investment goods that enable a
modern economy to function; roads, electricity, etc
26.subsidiary - ANSWER business that is owned by another business
27.corporate social responsibility - ANSWER responsibility of a company to be a fair and positive
force for good in the local community and wider society
28.margins - ANSWER the proportion of selling price that is profit
29.life cycle assessments (LCA) - ANSWER environmental impact assessments that take account
of the whole life cycle of a material, from manufacture to eventual disposal
30.carbon footprint - ANSWER the quantity of carbon created by individuals, business or
countries as a result of their activities; using heating and lighting, using a car or cell phone
charger
brands - ANSWER a name, design, or symbol that gives a product, product range, or company an
identity distinct from competitors
customer loyalty - ANSWER the action of a customer returning to a business due to a good
previous experience
