Six Sigma Black Belt Session 11 Exam Questions and Answers Fully Solved Graded A+
A pharmacy performed an FMEA on the prescription preparation process. One element of the process
had an RPN much higher than the others. Which statement is true?
A) The element with a high RPN indicates conformance with safety standards.
B) The process element with a high RPN is the most reliable process.
C) The high RPN number is a baseline for raising the RPN's of other elements.
D) The element with a high RPN has higher risk, and should be a top priority for corrective action.
E) All elements with an RPN have been proven to be reliable. - Answers D) The element with a high RPN
has higher risk, and should be a top priority for corrective action.
Which of the following is the best description of External Set-up?
A) Set-up activities which take place outside
B) Set-up activities which take place while the process is not running
C) Set-up activities which take place while the process is running
D) Set-up activities which are conducted by external personnel
E) Set-up activities which require external inputs from other processes - Answers C) Set-up activities
which take place while the process is running
A financial services firm routinely processes a large volume of account change requests. A Lean Six Sigma
team wants to understand the resources required to maintain a maximum target cycle time of 16 hours.
When demand fluctuates, personnel can be reassigned temporarily to increase the rate of processing. If
the normal processing rate is 2 per minute, what should the maximum items in process (queue) before
reassigning resources?
A) 16
B) 32
C) 120
D) 960
E) 1920 - Answers E) 1920
Things-in-Process (Queue) = 16 hours x (2 Items/Minute x 60 Minutes) = 1920.
, Which is one of the most crucial actions in the process of achieving continuous flow?
A) Creating a value stream map.
B) Eliminating non valued-added steps.
C) Reducing batch size toward one.
D) Calculating Takt time.
E) Changing the flow to a cellular design. - Answers C) Reducing batch size toward one.
Which of the following is a component of Design for Manufacturability?
A) Emphasize unique parts for each application.
B) Design all parts in house to ensure compatibility.
C) Use the minimum number of parts possible.
D) Specify improved process capability to allow tighter tolerances.
E) Allow greater adjustment to encourage craftsmanship. - Answers C) Use the minimum number of
parts possible.
In setting up a work cell, which of the following activities is NOT required to create the future state map?
A) Identify any needs for additional equipment.
B) Establish operator quality self checks for each operation.
C) Map the existing process.
D) Collect baseline performance data.
E) Review process step cycle times and setup times. - Answers B) Establish operator quality self checks
for each operation.
Once a work cell has been Piloted and Launched, which of the following activities is an important factor
for success?
A) Detailed plan for rearranging facilities or equipment.
B) Develop operator self-maintenance plans.
C) Conduct ergonomic and safety assessment.
D) Collect data on all losses and organize ongoing Kaizen efforts.
A pharmacy performed an FMEA on the prescription preparation process. One element of the process
had an RPN much higher than the others. Which statement is true?
A) The element with a high RPN indicates conformance with safety standards.
B) The process element with a high RPN is the most reliable process.
C) The high RPN number is a baseline for raising the RPN's of other elements.
D) The element with a high RPN has higher risk, and should be a top priority for corrective action.
E) All elements with an RPN have been proven to be reliable. - Answers D) The element with a high RPN
has higher risk, and should be a top priority for corrective action.
Which of the following is the best description of External Set-up?
A) Set-up activities which take place outside
B) Set-up activities which take place while the process is not running
C) Set-up activities which take place while the process is running
D) Set-up activities which are conducted by external personnel
E) Set-up activities which require external inputs from other processes - Answers C) Set-up activities
which take place while the process is running
A financial services firm routinely processes a large volume of account change requests. A Lean Six Sigma
team wants to understand the resources required to maintain a maximum target cycle time of 16 hours.
When demand fluctuates, personnel can be reassigned temporarily to increase the rate of processing. If
the normal processing rate is 2 per minute, what should the maximum items in process (queue) before
reassigning resources?
A) 16
B) 32
C) 120
D) 960
E) 1920 - Answers E) 1920
Things-in-Process (Queue) = 16 hours x (2 Items/Minute x 60 Minutes) = 1920.
, Which is one of the most crucial actions in the process of achieving continuous flow?
A) Creating a value stream map.
B) Eliminating non valued-added steps.
C) Reducing batch size toward one.
D) Calculating Takt time.
E) Changing the flow to a cellular design. - Answers C) Reducing batch size toward one.
Which of the following is a component of Design for Manufacturability?
A) Emphasize unique parts for each application.
B) Design all parts in house to ensure compatibility.
C) Use the minimum number of parts possible.
D) Specify improved process capability to allow tighter tolerances.
E) Allow greater adjustment to encourage craftsmanship. - Answers C) Use the minimum number of
parts possible.
In setting up a work cell, which of the following activities is NOT required to create the future state map?
A) Identify any needs for additional equipment.
B) Establish operator quality self checks for each operation.
C) Map the existing process.
D) Collect baseline performance data.
E) Review process step cycle times and setup times. - Answers B) Establish operator quality self checks
for each operation.
Once a work cell has been Piloted and Launched, which of the following activities is an important factor
for success?
A) Detailed plan for rearranging facilities or equipment.
B) Develop operator self-maintenance plans.
C) Conduct ergonomic and safety assessment.
D) Collect data on all losses and organize ongoing Kaizen efforts.
