Final Exam Study guide MDCA 1321 Questions and answers Newest

Final Exam Study guide MDCA 1321 Questions and
answers Newest
Which of the following is the most important reason to be able to communicate effectively
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with patients and keep them informed? - Correct Answers make patients feel more
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comfortable and less threatened
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Il`Il` Which of the following attributes of a medical assistant does NOT identify a true
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Il`Il` professional? - Correct Answers Inflexibility Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il`




Il`Il` Which of the following will keep the medical assistant current in knowledge in the years to
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Il`Il` come and serves as testimony to a commitment to professionalism? - Correct Answers
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Il`Il` continuing education Il`Il`




Il`Il` Which of the following is NOT a benefit of a practicum to the medical assistant student? -
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Il`Il` Correct Answers the staff can observe the student before employment
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Il`Il` Which of the following qualities does a medical assistant who continually asks to leave early
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Il`Il` to go to other appointment needs to develop? - Correct Answers dependability
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Il`Il` which term describes stepping into a patient's place, discovering what the patient is
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Il`Il` experiencing, and then recognizing and identifying with those feelings? - Correct Answers Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il`




Il`Il` empathy



Il`Il` which of the following statement(s) best describe(s) the professional medical assistant? -
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Il`Il` Correct Answers All of the above, the medical assistant had good written and oral
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Il`Il` communication skills Il`Il`

, Il`Il` The period in which a student is able to apply his or her newly acquired skills as a medical
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Il`Il` assistant prior to graduation is known as which of the following? - Correct Answers
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Il`Il` practicum



Il`Il` the medical assistant is educated in which of the following settings? - Correct Answers
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Il`Il` both classroom and laboratory
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Il`Il` Courses in a professional medical assisting program include a complement of general
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Il`Il` knowledge classes such as anatomy and physiology and: - Correct Answers all of the
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Il`Il` above



Il`Il` Which of the following contributes to a professional appearance? - Correct Answers
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Il`Il` the above, daily showering and use of deodorant
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Il`Il` Which term describes a system of values that each individual has that determines
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Il`Il` perceptions of right and wrong? - Correct Answers ethics Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il`




Il`Il` In what way does a medical assistant display his or her professional attitude? - Correct
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Il`Il` Answers by helping patients in a friendly and empathetic manner
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Il`Il` Which of the following terms describes regulation for health care providers that is legislated
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Il`Il` by each state and is mandatory in order to practice? - Correct Answers licensure
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Il`Il` Which of the following would accomplish patient safety within the reception area? - Correct
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Il`Il` Answers all of the above Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il` Il`Il`




Il`Il` How has the HIPAA the way we organize our entrance and reception areas? - Correct
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Il`Il` Answers patients must not be able to see or hear confidential information about other
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Il`Il` patients about Il`Il`