AA/ENVOY CSA TRAINING Exam | Updated Questions
and Correct Answers | Already Graded A+ | Verified
Answers | Latest Version
What function should a customer use wanting to change their seats after check-
in? ---------CORRECT ANSWER-----------------CTRL C, F4
What is the command to Dedicate a Flight Number during check-in ---------
CORRECT ANSWER-----------------CTRL C, F10, F1
What command do you use to undedicated a flight after dedicating it? ---------
CORRECT ANSWER-----------------Leave blank or enter new flight number
TIMATIC? ---------CORRECT ANSWER-----------------Travel information manual
automatic
CTRL + V is used to access which keypad? ---------CORRECT ANSWER-----------------
TIMATIC
What is the command to access in TIMATIC? ---------CORRECT ANSWER---------------
--CTRL V, F10
,What is the command to access APIS? ---------CORRECT ANSWER-----------------Shift
A
From the TIMATIC keypad, What is the command to access basic information? ----
-----CORRECT ANSWER-----------------CTRL V, F2
Two ways to review documents using Auto Check ---------CORRECT ANSWER---------
--------During check in or while in PNR
From the TIMATIC keypad What is the command for auto check? ---------CORRECT
ANSWER-----------------CTRL V, F1
What is the command to update APIS from a PNR? ---------CORRECT ANSWER-------
----------CTRL R, F7
CTRL R will lead you to what keypad? ---------CORRECT ANSWER-----------------
Reservations details keypad
, APIS Transfer is necessary when a pax travel documents need to be validated due
to international travel. What command would you use? ---------CORRECT ANSWER-
----------------CTRL W, F2
Why is it so important to enter travel documents correctly? ---------CORRECT
ANSWER-----------------Pax can be denied entry and AA can be fined
A transfer pax holds a boarding pass issued from an OA carrier. What entry is used
to add APIS information to the Pax record? ---------CORRECT ANSWER-----------------
CTRL W, F2
When checking in an Infant, how do you access codes? ---------CORRECT ANSWER--
---------------Tilde Key
What PMF edit must you use when checking in a child between the ages of 2 and
12 years old? ---------CORRECT ANSWER-----------------CHD
What age must a child be to travel as an unaccompanied minor? ---------CORRECT
ANSWER-----------------5 to 14
and Correct Answers | Already Graded A+ | Verified
Answers | Latest Version
What function should a customer use wanting to change their seats after check-
in? ---------CORRECT ANSWER-----------------CTRL C, F4
What is the command to Dedicate a Flight Number during check-in ---------
CORRECT ANSWER-----------------CTRL C, F10, F1
What command do you use to undedicated a flight after dedicating it? ---------
CORRECT ANSWER-----------------Leave blank or enter new flight number
TIMATIC? ---------CORRECT ANSWER-----------------Travel information manual
automatic
CTRL + V is used to access which keypad? ---------CORRECT ANSWER-----------------
TIMATIC
What is the command to access in TIMATIC? ---------CORRECT ANSWER---------------
--CTRL V, F10
,What is the command to access APIS? ---------CORRECT ANSWER-----------------Shift
A
From the TIMATIC keypad, What is the command to access basic information? ----
-----CORRECT ANSWER-----------------CTRL V, F2
Two ways to review documents using Auto Check ---------CORRECT ANSWER---------
--------During check in or while in PNR
From the TIMATIC keypad What is the command for auto check? ---------CORRECT
ANSWER-----------------CTRL V, F1
What is the command to update APIS from a PNR? ---------CORRECT ANSWER-------
----------CTRL R, F7
CTRL R will lead you to what keypad? ---------CORRECT ANSWER-----------------
Reservations details keypad
, APIS Transfer is necessary when a pax travel documents need to be validated due
to international travel. What command would you use? ---------CORRECT ANSWER-
----------------CTRL W, F2
Why is it so important to enter travel documents correctly? ---------CORRECT
ANSWER-----------------Pax can be denied entry and AA can be fined
A transfer pax holds a boarding pass issued from an OA carrier. What entry is used
to add APIS information to the Pax record? ---------CORRECT ANSWER-----------------
CTRL W, F2
When checking in an Infant, how do you access codes? ---------CORRECT ANSWER--
---------------Tilde Key
What PMF edit must you use when checking in a child between the ages of 2 and
12 years old? ---------CORRECT ANSWER-----------------CHD
What age must a child be to travel as an unaccompanied minor? ---------CORRECT
ANSWER-----------------5 to 14
