A manager demonstrates one of the four principles of scientific management when he or
she:
a. shows an interest in employees' personal lives and emotional health.
b. engages in lifelong learning and expects employees to do the same.
c. allows employees to do their jobs independently, with minimal oversight.
d. hires and promotes employees on the basis of their competence and skills. - correct answer D
A nurse has been hired to oversee the operations of a series of ambulatory clinics. The nurse
can best promote the success of the organization by:
a. promoting management skills among all employees.
b. integrating leadership skills and management skills.
c. clearly communicating to employees that they will be required to follow.
d. advocating for the organization to hire a leader for each site. - correct answer B
A nurse oversees the care on a hospital unit in the role of an integrated leader-manager.
What characteristics should this nurse exhibit? Select all that apply.
a. The nurse describes herself has an "inward thinker."
b. The nurse's thinking includes long-term issues.
c. The nurse consciously attempts to motivate the employees.
d. The nurse has influence that goes beyond her own group.
e. The nurse is always conscious of political realities. - correct answer B, C, D, E
A nurse was 20 minutes late returning from a scheduled lunch break and a colleague's break
was consequently cut short. What response by the manager best demonstrates a laissez-faire
leadership approach?
a. Ask each of the nurses to speak with the manager separately to discuss the
, implications of this event.
b. Ask the nurses to attend a short meeting together in the manager's office.
c. Allow the two nurses to dialogue about this event and observe for evidence of a
satisfactory resolution.
d. Impose a meaningful consequence on the first nurse and have the nurse apologize
to the colleague. - correct answer C
A nurse-leader has set a goal of becoming a more transformational leader. What outcome
will best indicate progress toward achieving this goal?
a. The nurse maximizes efficiency when allocating scarce resources.
b. The nurse's subordinates demonstrate respect and loyalty.
c. The nurse empowers others to reach their full potential.
d. The nurse provides praise for good work performances. - correct answer C
A nurse-manager has recently been accused of assigning work unequally. The manager has
recognized the need to revise the process for assigning work to nurses. How can the
manager best apply the principles of Theory Z?
a. Making a decision independently and imposing it on the nurses
b. Gathering input from employees in order to reach a consensus
c. Making a decision based on the pros and cons of each option
d. Identifying as many different alternatives as possible - correct answer B
Accreditors are scheduled to visit a hospital site, and staff members have been made aware
of what they will be assessing. What staff behavior would most clearly suggest the presence
of the Hawthorne effect?
a. The nurses consciously improve their performance because they know it is being
scrutinized.
b. The nurses avoid contact with the accreditors because they fear criticism.
c. The manager blames individual nurses for deficits identified in the accreditation