chapter 20 leadership and management
A health-care organization has laid off several RNs and hired numerous NAPs in their place.
What effect is this change most likely to have on the remaining RNs?
a. There will be a risk of the RNs underdelegating.
b. The RNs' level of liability will increase.
c. Cultural variables will become a larger consideration.
d. The RNs' scope of practice will become expanded. - correct answerb. The RNs' level of liability will
increase.
A manager needs to delegate some tasks. What consideration should the manager prioritize
when identifying the appropriate person to whom to delegate a specific task?
a. Whose turn it is to delegate a task
b. The qualifications of the person regarding the task
c. The fiscal cost of delegating the task
d. Whether the person has experience with similar tasks - correct answerb. The qualifications of the
person regarding the task
A manager's subordinate is having difficulty carrying out a delegated task. What is the
manager's best initial action?
a. Release the subordinate from the task so he or she will not become demoralized.
b. Be available to the employee as a role model and resource for the task.
c. Assign another more experienced employee to help with the task.
d. Reassign the employee a different, less complex task. - correct answerb. Be available to the employee
as a role model and resource for the task.
A member of the team has been delegated some tasks and reports, "I've been given too
much to do and I'm not going to be able to complete the work on time." What is the RN's
best initial action?
, a. Assign the work to another team member.
b. Take on the responsibility of the tasks.
c. Have the team member perform only the most necessary tasks.
d. Examine the workload and assist the individual in reprioritizing. - correct answerd. Examine the
workload and assist the individual in reprioritizing.
A nurse delegated some tasks to a nurse several hours ago. The manager has now learned
that the nurse did not complete any of the delegated tasks. What is the manager's best initial
action?
a. Determine exactly why the nurse did not complete the delegated tasks.
b. Assertively state the expectation that delegated tasks will be completed on time.
c. Document the nurse's insubordination and arrange a private meeting.
d. Take action to reestablish the authority power gap. - correct answera. Determine exactly why the
nurse did not complete the delegated tasks.
A nurse has successfully completed a difficult and complex task that the manager delegated.
What is the manager's best action?
a. Document the fact that the nurse completed the task.
b. Assign a slightly more difficult task the next time.
c. Acknowledge the nurse's significant accomplishment.
d. Ask the nurse to act as a role model for other staff members. - correct answerc. Acknowledge the
nurse's significant accomplishment.
A nurse-manager delegates many tasks in the course of a day. Which practice should the
manager reconsider or discontinue?
a. The manager grants temporary authority to support completion of a delegated task.
b. The manager confirms that the person to whom a task is delegated is adequately
qualified.
c. The manager provides employees with exact instructions for each step of
completing the task.
A health-care organization has laid off several RNs and hired numerous NAPs in their place.
What effect is this change most likely to have on the remaining RNs?
a. There will be a risk of the RNs underdelegating.
b. The RNs' level of liability will increase.
c. Cultural variables will become a larger consideration.
d. The RNs' scope of practice will become expanded. - correct answerb. The RNs' level of liability will
increase.
A manager needs to delegate some tasks. What consideration should the manager prioritize
when identifying the appropriate person to whom to delegate a specific task?
a. Whose turn it is to delegate a task
b. The qualifications of the person regarding the task
c. The fiscal cost of delegating the task
d. Whether the person has experience with similar tasks - correct answerb. The qualifications of the
person regarding the task
A manager's subordinate is having difficulty carrying out a delegated task. What is the
manager's best initial action?
a. Release the subordinate from the task so he or she will not become demoralized.
b. Be available to the employee as a role model and resource for the task.
c. Assign another more experienced employee to help with the task.
d. Reassign the employee a different, less complex task. - correct answerb. Be available to the employee
as a role model and resource for the task.
A member of the team has been delegated some tasks and reports, "I've been given too
much to do and I'm not going to be able to complete the work on time." What is the RN's
best initial action?
, a. Assign the work to another team member.
b. Take on the responsibility of the tasks.
c. Have the team member perform only the most necessary tasks.
d. Examine the workload and assist the individual in reprioritizing. - correct answerd. Examine the
workload and assist the individual in reprioritizing.
A nurse delegated some tasks to a nurse several hours ago. The manager has now learned
that the nurse did not complete any of the delegated tasks. What is the manager's best initial
action?
a. Determine exactly why the nurse did not complete the delegated tasks.
b. Assertively state the expectation that delegated tasks will be completed on time.
c. Document the nurse's insubordination and arrange a private meeting.
d. Take action to reestablish the authority power gap. - correct answera. Determine exactly why the
nurse did not complete the delegated tasks.
A nurse has successfully completed a difficult and complex task that the manager delegated.
What is the manager's best action?
a. Document the fact that the nurse completed the task.
b. Assign a slightly more difficult task the next time.
c. Acknowledge the nurse's significant accomplishment.
d. Ask the nurse to act as a role model for other staff members. - correct answerc. Acknowledge the
nurse's significant accomplishment.
A nurse-manager delegates many tasks in the course of a day. Which practice should the
manager reconsider or discontinue?
a. The manager grants temporary authority to support completion of a delegated task.
b. The manager confirms that the person to whom a task is delegated is adequately
qualified.
c. The manager provides employees with exact instructions for each step of
completing the task.
