PGA 3.0 Level 2 Facility Management Exam
Questions with Correct Answers 2025
WhatMisMstageMoneMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
DefineMtheMBusiness
WhatMisMstageMtwoMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
AssessMtheMCurrentMStateMofMtheMBusiness
WhatMisMstageMthreeMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
DevelopMBusinessMGoals,MObjectives,MandMRelatedMStrategies
WhatMisMstageMfourMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
PrepareMFInancialMForecastsMandMBudgets
WhatMisMstageMfiveMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
MonitorMPerformance
TrueMorMFalse:MWhenMdefiningMtheMbusiness,MinputMfromMkeyMstakeholdersMisMusedMtoMestablishM
theMfacilitiesMpurposeMandMdirection.M-MCORRECTMANSWERM-True
"WhatMisMtheMlong-
termMvisionMforMtheMbusiness"MandM"WhyMdoesMtheMbusinessMexistM&MwhatMisMutsMpurpose"MareM
partMofMwhatMPGAMBusinessMPlanningMModelMphase?M-MCORRECTMANSWERM-
DefiningMtheMBusiness
WhatMinformationMisMutilizedMthroughoutMtheMBusinessMPlanningMProcess?M-
MCORRECTMANSWERM-
BusinessMassets,Mdepartments,McoreMbusinessMareas,MmarketMdemographics,MandMtargetMcustom
erMsegments.
, GatheringMinputMfromMkeyMstakeholdersMisMaMpartMofMwhatMplanningMphase?M-
MCORRECTMANSWERM-DefiningMtheMBusiness
IdentifyingMcoreMbusinessMareasMisMapartMofMwhatMplanningMphase?M-MCORRECTMANSWERM-
DefiningMtheMBusiness
AMconciseMmissionMstatement,MvisionMstatement,MandMlostMofMcoreMvaluesMisMaMresultMofMwhatMpl
anningMphase?M-MCORRECTMANSWERM-DefiningMtheMbusiness
GatheringMinformationMaboutMpastMandMcurrentMperformanceMfromMmultipleMsourcesMinsideMand
MoutsideMtheMbusinessMoccursMduringMwhatMplanningMphase?M-MCORRECTMANSWERM-
AssessMtheMCurrentMStateMofMtheMBusiness
DuringMwhatMplanningMstageMwouldMaMfacilityMconductMaMSWOTManalysis?M-MCORRECTMANSWERM-
AssessMtheMCurrentMStateMofMtheMBusiness
BusinessMgoalsMinMtheM"DevelopMBusinessMObjectivesMandMRelatedMStrategies"MstageMmustMbeM__
________________MandMspecific.M-MCORRECTMANSWERM-Measurable
IdentifyingMgoalsMandMobjectivesMforMlongMandMshortMtermMperformanceMoccursMduringMwhichMpl
anningMphase?M-MCORRECTMANSWERM-DevelopMBusinessMObjectivesMandMRelatedMStrategies
TrueMorMFalse:MStageM2MofMtheMPGAMBusinessMPlanningMModelMisMMonitoringMPerformance.M-
MCORRECTMANSWERM-
False,MMonitoringMPerformanceMisMstageM5MofMtheMPGAMBusinessMPlanningMModel.
AM___________________MisMaMcatalystMthatMignitesMaMbusinessMtoMmoveMtowardMaMseeminglyMa
mbitiousMdream,MandMhelpsMmotivateMstaffMtoMtransformMthatMdreamMintoMreality.M-
MCORRECTMANSWERM-Vision
Questions with Correct Answers 2025
WhatMisMstageMoneMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
DefineMtheMBusiness
WhatMisMstageMtwoMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
AssessMtheMCurrentMStateMofMtheMBusiness
WhatMisMstageMthreeMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
DevelopMBusinessMGoals,MObjectives,MandMRelatedMStrategies
WhatMisMstageMfourMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
PrepareMFInancialMForecastsMandMBudgets
WhatMisMstageMfiveMofMtheMPGAMBusinessMPlanningMModel?M-MCORRECTMANSWERM-
MonitorMPerformance
TrueMorMFalse:MWhenMdefiningMtheMbusiness,MinputMfromMkeyMstakeholdersMisMusedMtoMestablishM
theMfacilitiesMpurposeMandMdirection.M-MCORRECTMANSWERM-True
"WhatMisMtheMlong-
termMvisionMforMtheMbusiness"MandM"WhyMdoesMtheMbusinessMexistM&MwhatMisMutsMpurpose"MareM
partMofMwhatMPGAMBusinessMPlanningMModelMphase?M-MCORRECTMANSWERM-
DefiningMtheMBusiness
WhatMinformationMisMutilizedMthroughoutMtheMBusinessMPlanningMProcess?M-
MCORRECTMANSWERM-
BusinessMassets,Mdepartments,McoreMbusinessMareas,MmarketMdemographics,MandMtargetMcustom
erMsegments.
, GatheringMinputMfromMkeyMstakeholdersMisMaMpartMofMwhatMplanningMphase?M-
MCORRECTMANSWERM-DefiningMtheMBusiness
IdentifyingMcoreMbusinessMareasMisMapartMofMwhatMplanningMphase?M-MCORRECTMANSWERM-
DefiningMtheMBusiness
AMconciseMmissionMstatement,MvisionMstatement,MandMlostMofMcoreMvaluesMisMaMresultMofMwhatMpl
anningMphase?M-MCORRECTMANSWERM-DefiningMtheMbusiness
GatheringMinformationMaboutMpastMandMcurrentMperformanceMfromMmultipleMsourcesMinsideMand
MoutsideMtheMbusinessMoccursMduringMwhatMplanningMphase?M-MCORRECTMANSWERM-
AssessMtheMCurrentMStateMofMtheMBusiness
DuringMwhatMplanningMstageMwouldMaMfacilityMconductMaMSWOTManalysis?M-MCORRECTMANSWERM-
AssessMtheMCurrentMStateMofMtheMBusiness
BusinessMgoalsMinMtheM"DevelopMBusinessMObjectivesMandMRelatedMStrategies"MstageMmustMbeM__
________________MandMspecific.M-MCORRECTMANSWERM-Measurable
IdentifyingMgoalsMandMobjectivesMforMlongMandMshortMtermMperformanceMoccursMduringMwhichMpl
anningMphase?M-MCORRECTMANSWERM-DevelopMBusinessMObjectivesMandMRelatedMStrategies
TrueMorMFalse:MStageM2MofMtheMPGAMBusinessMPlanningMModelMisMMonitoringMPerformance.M-
MCORRECTMANSWERM-
False,MMonitoringMPerformanceMisMstageM5MofMtheMPGAMBusinessMPlanningMModel.
AM___________________MisMaMcatalystMthatMignitesMaMbusinessMtoMmoveMtowardMaMseeminglyMa
mbitiousMdream,MandMhelpsMmotivateMstaffMtoMtransformMthatMdreamMintoMreality.M-
MCORRECTMANSWERM-Vision