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IBM 4212 Quiz #1, Questions and Answers (latest Summer 2025/2026.)

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1. What is Marketing and why is it said to be the “driving force of ALL business”? 2. What are Demographics and Psychographics and why are they important to use in Marketing? 3. A Breakeven Analysis is a powerful management tool, and one that is critical in planning, decision-making, and expense control. It can be invaluable in determining whether to buy or lease, expand into a new area, build a new plant, and many other such considerations. a. T F 4. According to the Marketing Concept, a. Companies produce only what customers want. b. A company should produce only basic products. c. Managements primary task is to convince buyers to purchase what we produce. d. Management’s most important task is to keep production costs low. e. ALL OF THE ABOVE. f. NONE OF THE ABOVE. 5. What specifically is a break-even analysis? Give 3 examples of how a Marketing Manager could utilize this strategic tool: 6. To really understand the answers to questions like, “Which customers are most profitable?, Is the commission or bonus structure in each sales area fair and consistent?, What products are providing the best return?, a Marketing Manager better get acquainted with an important, yet simple tool called – Contribution Analysis. T F 7. Please explain what is meant, in your own words, by creating a customer: 8. What is meant by creating a “Competitive Advantage”? 9. Strategic planning refers to the managerial process of developing and maintaining a match between an organization’s resources and it’s market opportunities, while reflecting on market conditions. T F 10. To use the Marketing Concept, a business should do the following 5 things: 11. The aim of market research is to find out who the customers are, what the customers want, where and when they want it. T F 12. Strategic Planning is the process which involves the review of: a. Market Conditions b. Customer Needs c. Competitive Strengths and Weaknesses d. Sociopolitical, Legal and Economic Conditions e. Technological Developments f. Resource Availability g. ALL OF THE ABOVE h. NONE OF THE ABOVE 13. What are the 4 things that a Marketing Plan does for an organization – if done correctly? 14. If you were to have a discussion with a friend about Marketing, why would you tell them that they should in fact study it and know it – if they are going to own or operate a business?: 15. The major benefits to a S.W.O.T Analysis, that we discussed in class, are: a. Simple to use. b. Reduces the costs of strategic planning. c. Flexible. d. Integrates and synthesizes diverse information. e. Fosters collaboration among managers of different functional areas. f. ALL OF THE ABOVE. g. NONE OF THE ABOVE. 16. According to our discussion on S.W.O.T analysis, to be effective it must be 5 things? 17. The primary responsibility of strategic planning is to look continuously outward and develop business activities in step with the anticipated environment. T F 18. Strategic planning is market-environment driven and is an extension of the company’s performance targets. T F 19. The basic task of the marketing manager in developing marketing strategy for product/services consists of identifying the target market and developing a related market mix (controllable), to achieve a productive match or fit with a company’s market environment (uncontrollable). T F 20. What is the greatest benefit of market research? a. If the questions are asked correctly, the data will be invaluable. b. It allows the marketers to understand how customers use a product. c. The quantitative data provides an understanding of customers d. By truly understanding customers’ wants, needs, and motivations marketers can create products that respond to those needs. e. NONE OF THE ABOVE 21. The focal point of marketing decisions is the customer. T F 22. As a general rule in Marketing one should differentiate, not duplicate others actions. T F 23. Competition provides the rationale for strategy. T F 24. Please define what is meant by a target market, and why it is vital for us as Marketing Managers to truly understand this variable:

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IBM 4212
Quiz #1
1. What is Marketing and why is it said to be the “driving force of ALL business”?
Marketing is the driving force of all business because you need it to let customers
know about your product/services. Businesses need many some form of marketing,
whether it’s word-of-mouth, buzz marketing, print marketing, etc. For example, if
blockbuster movies did not put out a trailer, their sales would not be as high because
there would be less people who know about the new movie. Additionally, marketing
helps potential customers know about the product/service and about the company
itself. It is crucial for businesses to utilize marketing to the full advantage.

2. What are Demographics and Psychographics and why are they important to use
in Marketing?
Demographics are the geographic, age, ethnicity, gender, socioeconomic status, and
more that can be used to help identify or segment your target into different groups.
Psychographics focus more on the behaviors of a certain group (i.e. Gen Z are less
likely to utilize Facebook, Millennials are more likely to favor experiences over
material goods). They are important to use in marketing because they tell a story
about our target market, and it can help us reach our audience the best. If a company
wanted to resonate with the Boomer population, they would not use Snapchat to reach
them.

3. A Breakeven Analysis is a powerful management tool, and one that is critical in
planning, decision-making, and expense control. It can be invaluable in
determining whether to buy or lease, expand into a new area, build a new plant,
and many other such considerations.
a. T F

4. According to the Marketing Concept,
a. Companies produce only what customers want.
b. A company should produce only basic products.
c. Managements primary task is to convince buyers to purchase what we
produce.
d. Management’s most important task is to keep production costs low.
e. ALL OF THE ABOVE.
f. NONE OF THE ABOVE.

5. What specifically is a break-even analysis? Give 3 examples of how a Marketing
Manager could utilize this strategic tool:
A break-even analysis is a formula (revenue=costs) that helps determine the number
of items that a company needs to sell to cover costs; at this point, the company
would neither make money nor lose money. A Marketing Manager can utilize the
break-even analysis to determine 1) the minimum price of a product/service; 2)
number of units that need to be sold; 3) number of additional sales to justify new
expenses.

6. What are the 4 P’s of the Marketing Mix and how does the 4 C’s relate to them?

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