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COURSE CAREERS EVALUATION EXAMS 2025/2026 QUESTIONS AND SOLUTIONS MARKED A+

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COURSE CAREERS EVALUATION EXAMS 2025/2026 QUESTIONS AND SOLUTIONS MARKED A+

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COURSE CAREERS EVALUATION EXAMS 2025/2026
QUESTIONS AND SOLUTIONS MARKED A+
✔✔ICP - ✔✔ideal customer profile is a profile of an ideal client for your business

✔✔Inbound - ✔✔Interest that comes in (receiving calls, emails)

✔✔Inbound sales - ✔✔Sales that happen as a result of customers directly approaching
and engaging with the brand

✔✔Lead - ✔✔Someone who is a potiential fit to purchase your product or service

✔✔lead generation - ✔✔All of the activities that have a goal to generate interest around
a product or service through different methods (PPC, marketing, outbound marketing,
partnership)

✔✔Lead Nurturing - ✔✔Engaging and building a long term relationship with existing
prospects

✔✔Lead qualifications - ✔✔A process of qualifying if a lead is a good fit to purchase
your product or seevice

✔✔Lead Scoring - ✔✔Assigning a value to every lead based on predefined criteria in
order to rank leads in terms of engaging priority

✔✔Influencer - ✔✔Someone who has a strong influence over the purchase of a product
or service but isn't the final decision maker

✔✔MQL (Marketing Qualified Lead) - ✔✔Lead that will most likely become a paying
client based on what pages the lead visited, what action they took on the company
website, and other online engagement

✔✔MRR (monthly recurring revenue) - ✔✔The amount of regular and predictable
income a company expects to receive every month

✔✔Onboarding - ✔✔Set of actions or a process of introducing a new client with a
service or product. (Setting up an account)

✔✔Opportunities - ✔✔Qualified lead that is a good fit for your solution; sdr has qualified
this person as someone who has the need and ability to purchase

✔✔Outbound Sales - ✔✔Cold calling, emailing, social selling with the goal of initiating
contract with a prospective client and ultimately closing the deal

, ✔✔point of contact - ✔✔A person or department within a company that the client can
reach out to with questions or specific requests

✔✔Profit margin - ✔✔Ratio of profitability that reveals how much money a company
actually makes; revenue from sales exceed costs

✔✔Calculate profit margin - ✔✔Divide gross profit (revenue cost of goods sold) by
revenue

✔✔prosepcts - ✔✔List of names and contact information in some type of list, database,
or CRM

✔✔referral - ✔✔Method of generating new sales leads where someone refers a
potential client to you

✔✔ROI (Return on Investment) - ✔✔Shows the effectiveness of the initial investment;
ratio between net profit and cost of investment

✔✔Revenue - ✔✔Amount of money one business generates in the specific time period

✔✔SaaS - ✔✔Software as a Service

✔✔Sales Acceleration - ✔✔Speeding up the sales process using different tools and
technologies to boost productivity and efficiency

✔✔Sales Automation - ✔✔Process of automating sales workflow by using software or
an online tool

✔✔Sales Cadence - ✔✔Predictable sequences and stages that a company goes
through as they sell their product or service

✔✔Sales demo - ✔✔Event that serves as a showcase of the product or service that the
company is selling

✔✔SDR - ✔✔Sales representative that focuses on prospecting and finding new sales
opportunities

✔✔Sales Enablement - ✔✔Providing sales professionals with necessary tools,
technology, training, and other resources in order for them to have better performance
at customer engagement

✔✔Sales Funnel - ✔✔Visual representation of sales processes with defined stages, that
every potential client goes through as they let towards a final decision (buying a product
or service)

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