PGA PGM Level 2 - Golf Operations
Questions And Answers
The cvision, ccore cvalues, cand cmission cstatement cof ca cgolf cfacility cshould cbe cdeveloped
cconcurrently cwith cestablishing ca cfacility-wide cbusiness cplan cthat cincludes cconcrete cgoals cwith
cstrategies cfrom cmeeting cthem. c- cAnswer c- cTrue
Proper cbusiness cplanning cand coperations calignment cdirects cthat csufficient crecourses cbe
cidentified cbefore cstrategies cfor cachieving cbusiness cobjectives care cdeveloped. c- cAnswer c-
cTrue
What cdepartment cis cconsidered cthe ccore cbusiness cunit cof cmost cfacilities? c- cAnswer c- cGolf
cOperations
What cis cone cof cthe cmost cdescriptive/directional celements cof cthe cfacility's cbusiness cthat
cneed cto cbe cin cplace cbefore cthe cgolf coperation cis cdefined? c- cAnswer c- cPolicies cand
cProcedures
Policies cand cprocedures care cpart cof cwhich csupport celement cof cthe cgolf coperations
corganization? c- cAnswer c- cSystems
What cis cthe cmost caccurate cdescription cof cthe crelationship cbetween cthe cfacility's cbusiness
cplan cand cthe cgolf coperation? c- cAnswer c- cThe cgolf coperation cis clike ca cnucleus caround
cwhich cthe cfacility's cother cbusiness careas ccoalesce. cFor cthis creason, cthe cgolf coperation cis
cthe ccore cbusiness cof cevery cgolf cfacility.
What cis cthe cprincipal cfocus cof cthe cgolf coperations? c- cAnswer c- cThe cgame cof cgolf cis cthe
ccentral cfocus.
Stakeholders, cowners, cand cboards care cpositions cat cthe cbottom cof ca ctraditional corganization
cchart. c- cAnswer c- cFalse
, From ca cfunctional cperspective, ca cvendor cis cwhat ckind cof cresource? c- cAnswer c- cFinancial
What ccombination cof cinteraction cstrategies cwould cbe cthe cfirst cchoice cfor cpromotion ca
cpositive cfacility-wide cculture? c- cAnswer c- cInvolving cand cSupporting cStrategies
What cmust cexist cfor ca cfacility cto chave ca cpositive cculture? c- cAnswer c- cCulture cof
cImprovement c- cprovide ctools cthat callow cthe cstaff cto ccommunicate cwith cmanagement ceither
cthrough cdirect ccommunication cor cindirect cwith can copen cfloor cdiscussion cor cmeeting.
What cwould ca ctypical corganizational cchart cof ca cgolf coperation cshow? c- cAnswer c- cOutlines
cbasic creasonability's cand cshows crelationships cbetween can coperations cfunctional careas
In cwhat cway cis ctime crelated cto cother cresources? c- cAnswer c- cTime callocation cis ctied cto
chuman cresources. cWhen cplanning cand cmanaging ctime cmust cbe cconsiders, cthe cemployees
cmust chave ca creasonable cand cadequate ctimeline cto cperform cgiven ctasks.
What cis cthe cmost clikely cdeterminant cof cthe ccomplexity cof ca cfacility's corganization cchart? c-
cAnswer c- cSize cof cthe cfacility
What cdetermines cthe ccomplexity cof ca cfacility's corganization cchart? c- cAnswer c- cSize cof cthe
cfacility
What care cexamples cof cfinancial cresources? c- cAnswer c- cFacility creserves, coutside csources cof
cinvestments, cvendors, cbanks, cthe cphysical cproperty, cand cmembership
Staff cis cconsidered ca ctangible cfacility cresource. c- cAnswer c- cTrue
What cintangible cresource cis ckey cto cenabling cand cfacilitating cpeak cperformance? c- cAnswer c-
cCulture
Questions And Answers
The cvision, ccore cvalues, cand cmission cstatement cof ca cgolf cfacility cshould cbe cdeveloped
cconcurrently cwith cestablishing ca cfacility-wide cbusiness cplan cthat cincludes cconcrete cgoals cwith
cstrategies cfrom cmeeting cthem. c- cAnswer c- cTrue
Proper cbusiness cplanning cand coperations calignment cdirects cthat csufficient crecourses cbe
cidentified cbefore cstrategies cfor cachieving cbusiness cobjectives care cdeveloped. c- cAnswer c-
cTrue
What cdepartment cis cconsidered cthe ccore cbusiness cunit cof cmost cfacilities? c- cAnswer c- cGolf
cOperations
What cis cone cof cthe cmost cdescriptive/directional celements cof cthe cfacility's cbusiness cthat
cneed cto cbe cin cplace cbefore cthe cgolf coperation cis cdefined? c- cAnswer c- cPolicies cand
cProcedures
Policies cand cprocedures care cpart cof cwhich csupport celement cof cthe cgolf coperations
corganization? c- cAnswer c- cSystems
What cis cthe cmost caccurate cdescription cof cthe crelationship cbetween cthe cfacility's cbusiness
cplan cand cthe cgolf coperation? c- cAnswer c- cThe cgolf coperation cis clike ca cnucleus caround
cwhich cthe cfacility's cother cbusiness careas ccoalesce. cFor cthis creason, cthe cgolf coperation cis
cthe ccore cbusiness cof cevery cgolf cfacility.
What cis cthe cprincipal cfocus cof cthe cgolf coperations? c- cAnswer c- cThe cgame cof cgolf cis cthe
ccentral cfocus.
Stakeholders, cowners, cand cboards care cpositions cat cthe cbottom cof ca ctraditional corganization
cchart. c- cAnswer c- cFalse
, From ca cfunctional cperspective, ca cvendor cis cwhat ckind cof cresource? c- cAnswer c- cFinancial
What ccombination cof cinteraction cstrategies cwould cbe cthe cfirst cchoice cfor cpromotion ca
cpositive cfacility-wide cculture? c- cAnswer c- cInvolving cand cSupporting cStrategies
What cmust cexist cfor ca cfacility cto chave ca cpositive cculture? c- cAnswer c- cCulture cof
cImprovement c- cprovide ctools cthat callow cthe cstaff cto ccommunicate cwith cmanagement ceither
cthrough cdirect ccommunication cor cindirect cwith can copen cfloor cdiscussion cor cmeeting.
What cwould ca ctypical corganizational cchart cof ca cgolf coperation cshow? c- cAnswer c- cOutlines
cbasic creasonability's cand cshows crelationships cbetween can coperations cfunctional careas
In cwhat cway cis ctime crelated cto cother cresources? c- cAnswer c- cTime callocation cis ctied cto
chuman cresources. cWhen cplanning cand cmanaging ctime cmust cbe cconsiders, cthe cemployees
cmust chave ca creasonable cand cadequate ctimeline cto cperform cgiven ctasks.
What cis cthe cmost clikely cdeterminant cof cthe ccomplexity cof ca cfacility's corganization cchart? c-
cAnswer c- cSize cof cthe cfacility
What cdetermines cthe ccomplexity cof ca cfacility's corganization cchart? c- cAnswer c- cSize cof cthe
cfacility
What care cexamples cof cfinancial cresources? c- cAnswer c- cFacility creserves, coutside csources cof
cinvestments, cvendors, cbanks, cthe cphysical cproperty, cand cmembership
Staff cis cconsidered ca ctangible cfacility cresource. c- cAnswer c- cTrue
What cintangible cresource cis ckey cto cenabling cand cfacilitating cpeak cperformance? c- cAnswer c-
cCulture
