C235 WGU Training And Development - Questions
With Verified Solutions
Analyze how training and development is strategically important to
an organization Correct Answer - 1. creating value for
customers through training.
2. increasing shareholder returns by investing in training and
development
3. creating a competitive advantage through human capital
What are the steps of the ADDIE model of training and development
Correct Answer - Assessment
Design
Development
Implementation
Evaluation
Age Discrimination in Employment Act Correct Answer - Select
to training programs can't be based on age. 40 and over applicable.
Civil Rights Act Correct Answer - Need to monitor for signs of
adverse impact for employees
Americans with Disabilities Act Correct Answer - Reasonable
accommodations may be needed
Copyright Act Correct Answer - Prohibits printing, duplication,
distribution, or vending copies of another's literary, artistic, other
creative expressions except under certain circumstances
What are two traditional approaches to the development of
competency models? Correct Answer - Traditionally, trainers
,have focused on the development of skills and educators have
focused on the transmission of knowledge
What are the limitations of each of these approaches? Correct
Answer - Competency models suggest that both of these
approaches are too narrow in that effective behavior in any job
requires a combination of skills, knowledge, and other
characteristics
What are the 4 Competency Stages Correct Answer - 1.
Acquiring
2. Applying
3. Mastering
4. Influencing
What two actions are preformed to develop a competency model?
Correct Answer - 1. Determining Traits of employees who hold
that positions
2. Identify the organizations top-performing performers (in that
role)
What are the competencies must a trainer possess? Correct
Answer - 1. Training Expert
2. Subject matter expert
3. Consultant
4. Communications Expert
What main goal of conducting an organizational level needs
assessment? Correct Answer - Organizational goals, strategies,
philosophies are most important to the job in question, the
organizational support for training, and the resources available.
, What is the main goal of conducting a task level needs assessment?
Correct Answer - Which tasks are important, frequent, and
difficult as well as the KSAOs necessary to accomplish the task
What are the four principles for the design of training for adult
learners Correct Answer - 1. Need to know 'the why'
2. Need to be self-directed in their learning
3. Bring extensive work-related experiences into training
4. Enter the training with a problem-centered approach to learning
and seek immediate application
Diverger Correct Answer - 1. Concrete Experience
2. Reflective Observation
Assimilator Correct Answer - 1. Reflective Observation
2. Abstract Conceptualization
Converger Correct Answer - 1. Abstract Conceptualization
2. Active Experimentation
Accommodator Correct Answer - 1. Active Experimentation
2. Concrete Experience
Describe the best practice in conducting a pilot program Correct
Answer - Controlled environment with a select audience that
represents perhaps the most receptive possible segment of the
overall target audience.
What is the best method to determine the effectiveness of a training
program? Correct Answer - Assign some trainees randomly to
an experimental group and leave the rest in a control group that will
receive no training
With Verified Solutions
Analyze how training and development is strategically important to
an organization Correct Answer - 1. creating value for
customers through training.
2. increasing shareholder returns by investing in training and
development
3. creating a competitive advantage through human capital
What are the steps of the ADDIE model of training and development
Correct Answer - Assessment
Design
Development
Implementation
Evaluation
Age Discrimination in Employment Act Correct Answer - Select
to training programs can't be based on age. 40 and over applicable.
Civil Rights Act Correct Answer - Need to monitor for signs of
adverse impact for employees
Americans with Disabilities Act Correct Answer - Reasonable
accommodations may be needed
Copyright Act Correct Answer - Prohibits printing, duplication,
distribution, or vending copies of another's literary, artistic, other
creative expressions except under certain circumstances
What are two traditional approaches to the development of
competency models? Correct Answer - Traditionally, trainers
,have focused on the development of skills and educators have
focused on the transmission of knowledge
What are the limitations of each of these approaches? Correct
Answer - Competency models suggest that both of these
approaches are too narrow in that effective behavior in any job
requires a combination of skills, knowledge, and other
characteristics
What are the 4 Competency Stages Correct Answer - 1.
Acquiring
2. Applying
3. Mastering
4. Influencing
What two actions are preformed to develop a competency model?
Correct Answer - 1. Determining Traits of employees who hold
that positions
2. Identify the organizations top-performing performers (in that
role)
What are the competencies must a trainer possess? Correct
Answer - 1. Training Expert
2. Subject matter expert
3. Consultant
4. Communications Expert
What main goal of conducting an organizational level needs
assessment? Correct Answer - Organizational goals, strategies,
philosophies are most important to the job in question, the
organizational support for training, and the resources available.
, What is the main goal of conducting a task level needs assessment?
Correct Answer - Which tasks are important, frequent, and
difficult as well as the KSAOs necessary to accomplish the task
What are the four principles for the design of training for adult
learners Correct Answer - 1. Need to know 'the why'
2. Need to be self-directed in their learning
3. Bring extensive work-related experiences into training
4. Enter the training with a problem-centered approach to learning
and seek immediate application
Diverger Correct Answer - 1. Concrete Experience
2. Reflective Observation
Assimilator Correct Answer - 1. Reflective Observation
2. Abstract Conceptualization
Converger Correct Answer - 1. Abstract Conceptualization
2. Active Experimentation
Accommodator Correct Answer - 1. Active Experimentation
2. Concrete Experience
Describe the best practice in conducting a pilot program Correct
Answer - Controlled environment with a select audience that
represents perhaps the most receptive possible segment of the
overall target audience.
What is the best method to determine the effectiveness of a training
program? Correct Answer - Assign some trainees randomly to
an experimental group and leave the rest in a control group that will
receive no training
