BUS-240 TEST 5 REVIEW QUESTIONS AND ANSWERS
A management system that focuses on all the elements that contribute to organizational performance
and success, including financial, customer, market, and internal processes is defined as the - CORRECT
ANSWER✅✅✅balanced scorecard
A(n) ________ is a tool that companies can employ to identify and measure their ethical commitment to
stakeholders - CORRECT ANSWER✅✅✅ethics audit
According to the World Trade Organization, which of the following products and services are most
vulnerable to protectionism? - CORRECT ANSWER✅✅✅shoes, cars, and steel
An unconscious reference to one's own cultural values, experiences, and knowledge is referred to as the
- CORRECT ANSWER✅✅✅self-reference criterion
Any attempt to verify outcomes and to compare them with standards can be considered a(n) ______
activity, although many smaller firms do not use this word - CORRECT ANSWER✅✅✅auditing
At which stage of the ethics-auditing process would a hospital conduct focus groups with management,
doctors, nurses, related health professionals, support staff, and patients? - CORRECT
ANSWER✅✅✅collect and analyze relevant information
Because ethics audits and social audits are _______, there are few standards that a company can apply
with regard to reporting frequency, disclosure requirements, and remedial actions that it should take in
response to results - CORRECT ANSWER✅✅✅voluntary
During the data-collection phase of the audit, the primary objective is to generate a variety of opinions
about how the company is perceived and whether it is - CORRECT ANSWER✅✅✅fulfilling
stakeholders' expectations
During which of the following steps of the ethics auditing process does an organization identify the tools
or methods for measuring progress in improving employees' ethical decisions and conduct? - CORRECT
ANSWER✅✅✅collect and analyze relevant information
, During which step of the auditing process should a firm examine all documents that make explicit
commitments to ethical, legal, or social responsibility? - CORRECT ANSWER✅✅✅review
organizational mission, goals, values, and policies
Ethics audits can help companies identify potential _____ so they can implement plans to eliminate or
reduce them before they reach crisis dimensions. - CORRECT ANSWER✅✅✅risks and liabilities
How members of a society respond to uncertainty or ambiguity is referred to as - CORRECT
ANSWER✅✅✅uncertainty avoidance
Increasing the wealth gap between nations and misusing and misallocating scarce resources are ethical
issue accusations related to - CORRECT ANSWER✅✅✅multinational corporations
Power distance dimension refers to the "power inequality" between superiors and subordinates. Which
of the following countries probably ranks high on the power distance scale? - CORRECT
ANSWER✅✅✅Saudi Arabia
Retaliation against employees that report misconduct is a problem in ______ cultures - CORRECT
ANSWER✅✅✅weak ethical
The growth of the Internet and differing security laws between countries has led to an increase in
concern for the human right of - CORRECT ANSWER✅✅✅privacy
The measurement system that has become a prominent framework that companies have adopted to
report their social and sustainability progress is defined as the - CORRECT ANSWER✅✅✅Global
Reporting Initiative
The measuring of social, financial, and environmental factors (or people, places, and planet) that
recognizes business has a responsibility to positively influence a variety of stakeholders, including
customers, employees, shareholders, community, and the natural environment is defined as the -
CORRECT ANSWER✅✅✅triple bottom line
A management system that focuses on all the elements that contribute to organizational performance
and success, including financial, customer, market, and internal processes is defined as the - CORRECT
ANSWER✅✅✅balanced scorecard
A(n) ________ is a tool that companies can employ to identify and measure their ethical commitment to
stakeholders - CORRECT ANSWER✅✅✅ethics audit
According to the World Trade Organization, which of the following products and services are most
vulnerable to protectionism? - CORRECT ANSWER✅✅✅shoes, cars, and steel
An unconscious reference to one's own cultural values, experiences, and knowledge is referred to as the
- CORRECT ANSWER✅✅✅self-reference criterion
Any attempt to verify outcomes and to compare them with standards can be considered a(n) ______
activity, although many smaller firms do not use this word - CORRECT ANSWER✅✅✅auditing
At which stage of the ethics-auditing process would a hospital conduct focus groups with management,
doctors, nurses, related health professionals, support staff, and patients? - CORRECT
ANSWER✅✅✅collect and analyze relevant information
Because ethics audits and social audits are _______, there are few standards that a company can apply
with regard to reporting frequency, disclosure requirements, and remedial actions that it should take in
response to results - CORRECT ANSWER✅✅✅voluntary
During the data-collection phase of the audit, the primary objective is to generate a variety of opinions
about how the company is perceived and whether it is - CORRECT ANSWER✅✅✅fulfilling
stakeholders' expectations
During which of the following steps of the ethics auditing process does an organization identify the tools
or methods for measuring progress in improving employees' ethical decisions and conduct? - CORRECT
ANSWER✅✅✅collect and analyze relevant information
, During which step of the auditing process should a firm examine all documents that make explicit
commitments to ethical, legal, or social responsibility? - CORRECT ANSWER✅✅✅review
organizational mission, goals, values, and policies
Ethics audits can help companies identify potential _____ so they can implement plans to eliminate or
reduce them before they reach crisis dimensions. - CORRECT ANSWER✅✅✅risks and liabilities
How members of a society respond to uncertainty or ambiguity is referred to as - CORRECT
ANSWER✅✅✅uncertainty avoidance
Increasing the wealth gap between nations and misusing and misallocating scarce resources are ethical
issue accusations related to - CORRECT ANSWER✅✅✅multinational corporations
Power distance dimension refers to the "power inequality" between superiors and subordinates. Which
of the following countries probably ranks high on the power distance scale? - CORRECT
ANSWER✅✅✅Saudi Arabia
Retaliation against employees that report misconduct is a problem in ______ cultures - CORRECT
ANSWER✅✅✅weak ethical
The growth of the Internet and differing security laws between countries has led to an increase in
concern for the human right of - CORRECT ANSWER✅✅✅privacy
The measurement system that has become a prominent framework that companies have adopted to
report their social and sustainability progress is defined as the - CORRECT ANSWER✅✅✅Global
Reporting Initiative
The measuring of social, financial, and environmental factors (or people, places, and planet) that
recognizes business has a responsibility to positively influence a variety of stakeholders, including
customers, employees, shareholders, community, and the natural environment is defined as the -
CORRECT ANSWER✅✅✅triple bottom line
