CMS 100 Exam
The Ultimate Exam Strategy Guide | Fully Solved Exams, Answer Keys, and
Detailed Study Notes
Human Communication - The process of making sense out of the world and sharing that sense
with others by creating meaning through verbal and nonverbal messages.
Symbol - A word, sound, gesture, or visual image that represents a thought, concept, object, or
experience.
Ethics - The beliefs, values, and moral principles by which we determine what is right or wrong.
Encoding - The process of translating ideas, feelings, and thoughts into a code.
Decoding - The process of interpreting ideas, feelings, and thoughts that have been translated
into a code.
Receiver - The person who decodes a message and attempts to make sense of what the source
has encoded.
Noise - Interference, either literal or psychological, that hinders the accurate encoding or
decoding of a message.
Context - The physical, historical, and psychological communication environment.
Mediated Communication - Any communication that is carried out using some channel other
than those used in face-to-face communication.
, Asynchronous Communication - Communication in which timing is out of sync; there is a time
delay between when you send a message and when it is received.
Synchronous Communication - Communication in which messages occur in real time - when you
speak or write, someone immediately responds to your message.
Intrapersonal Communication - Communication that occurs within yourself, including your
thoughts and emotions.
Language - The system of symbols (words or vocabulary) structured by rules (grammar) that
makes it possible for people to understand one another.
Nonverbal Communication - Communication by means other than written or spoken language
that creates meaning for someone.
Other-Oriented - Being focused on the needs and concerns of others while maintaining one's
personal integrity.
Interpersonal Communication - Communication that occurs simultaneously between two
people who attempt to mutually influence each other, usually for the purpose of managing
relationships.
Impersonal Communication - Communication that treats people as objects or that responds
only to their roles rather than to who they are as unique people.
Self-Awareness - The capacity to observe and reflect on one's own mental status
Self-Concept - Your interior identity or subjective description of who you think you are.
The Ultimate Exam Strategy Guide | Fully Solved Exams, Answer Keys, and
Detailed Study Notes
Human Communication - The process of making sense out of the world and sharing that sense
with others by creating meaning through verbal and nonverbal messages.
Symbol - A word, sound, gesture, or visual image that represents a thought, concept, object, or
experience.
Ethics - The beliefs, values, and moral principles by which we determine what is right or wrong.
Encoding - The process of translating ideas, feelings, and thoughts into a code.
Decoding - The process of interpreting ideas, feelings, and thoughts that have been translated
into a code.
Receiver - The person who decodes a message and attempts to make sense of what the source
has encoded.
Noise - Interference, either literal or psychological, that hinders the accurate encoding or
decoding of a message.
Context - The physical, historical, and psychological communication environment.
Mediated Communication - Any communication that is carried out using some channel other
than those used in face-to-face communication.
, Asynchronous Communication - Communication in which timing is out of sync; there is a time
delay between when you send a message and when it is received.
Synchronous Communication - Communication in which messages occur in real time - when you
speak or write, someone immediately responds to your message.
Intrapersonal Communication - Communication that occurs within yourself, including your
thoughts and emotions.
Language - The system of symbols (words or vocabulary) structured by rules (grammar) that
makes it possible for people to understand one another.
Nonverbal Communication - Communication by means other than written or spoken language
that creates meaning for someone.
Other-Oriented - Being focused on the needs and concerns of others while maintaining one's
personal integrity.
Interpersonal Communication - Communication that occurs simultaneously between two
people who attempt to mutually influence each other, usually for the purpose of managing
relationships.
Impersonal Communication - Communication that treats people as objects or that responds
only to their roles rather than to who they are as unique people.
Self-Awareness - The capacity to observe and reflect on one's own mental status
Self-Concept - Your interior identity or subjective description of who you think you are.
